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Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

5.0 star property
Adults-only beachfront resort with spa, near Dickenson Bay Beach

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club | Terrace/patio
2 outdoor pools
Premium bedding, free minibar, in-room safe, individually decorated
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The price is NZ$909
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Luxury Beach front Room Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Beach front Room Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Pool View Room

View from room

Luxury Pool View Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Beach Front Room King Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Beach Front Room King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Garden View Room King

View from room

Luxury Garden View Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Sunset Overwater Suite Diamond Club

View from room

Luxury Presidential Sunset Overwater Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Sunset Overwater Suite Diamond Club

Luxury Junior Sunset Overwater Suite Diamond Club

Luxury Junior Sunset Overwater Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Garden view Room

View from room

Luxury Garden view Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Ocean View Room

View from room

Luxury Ocean View Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club

Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club | View from room

Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 82 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Partial Ocean View Room Diamond Club

View from room

Luxury Partial Ocean View Room Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Junior Suite Beach front Swim Out Diamond Club

View from room

Luxury Junior Suite Beach front Swim Out Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club

Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club | Beach

Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

View from room

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Beach front One Bedroom Suite Diamond Club

View from room

Luxury Presidential Beach front One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Partial Ocean View Room King Diamond Club

View from room

Luxury Partial Ocean View Room King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean View Room King

View from room

Luxury Ocean View Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Pool view Room King

View from room

Luxury Pool view Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Beach front Swim Out King Diamond Club

View from room

Luxury Junior Suite Beach front Swim Out King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Royalton Antigua, An Autograph Collection All-Inclusive Resort
Pool
Spa
Free parking
Free WiFi
7.4 out of 10, Good, (698)
The price is NZ$870
includes taxes & fees
27 Nov - 28 Nov
Royalton Antigua, An Autograph Collection All-Inclusive Resort
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About the area

Map
Halcyon Road, St. John's, Saint John

What's nearby

  • Dickenson Bay Beach - 1 min walk - 0.1 km
  • Heritage Quay - 6 min drive - 5.4 km
  • Jolly Harbour Marina - 6 min drive - 5.4 km
  • Runaway Bay Beach - 7 min drive - 2.5 km
  • Galley Bay - 29 min drive - 12.2 km

Getting around

  • St. John's (ANU-V.C. Bird Intl.) - 21 min drive

Restaurants

  • ‪Sips and Tips - ‬5 min drive
  • ‪Bayside Restaurant - ‬9 min walk
  • ‪Barefoot By The Sea - ‬15 min walk
  • ‪Anna's On The Beach Lounge & Restaurant - ‬15 min walk
  • ‪Eleanors - ‬8 min walk

About this property

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

At Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Dickenson Bay Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and aromatherapy. VESPA, one of 7 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious resort include 5 bars/lounges, a terrace and a garden. Fellow travellers love the helpful staff.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English

At a glance

Hotel size

  • 235 units

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • Coffee shop
  • 24-hour room service

What to do

  • On the beach
  • Fitness classes
  • Yoga classes

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 49-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

VESPA – This restaurant specialises in Italian cuisine and only serves dinner.
ELEMENTS – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
HUNTER STEAKHOUSE – This steakhouse only serves dinner. Open daily.
PESCARI – Overlooking the ocean, this seafood restaurant specialises in seafood and only serves dinner. Open daily.
OLYMPUS – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.

Fees & policies

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Royalton Chic Antigua
Royalton CHIC Antigua All Inclusive Resort Adults Only

Frequently asked questions

Does Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only offer free cancellation for a full refund?
Yes, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?
Yes, there's free valet parking.
What are the check-in and check-out times at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?
No, this resort doesn't have a casino, but King's Casino (5-min drive) is nearby.
What is there to do at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only and nearby?
On-site recreation at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only also has 5 bars and a picnic area, as well as a garden.
Are there restaurants at or near Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?
Yes, there are 7 on-site restaurants, featuring Italian cuisine and ocean views.
Does Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only like?
Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only is in Dickenson Bay, a short 1-minute walk from Dickenson Bay Beach.

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only Reviews

Reviews

7.4

Good

8.8/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing Stay!
I spent my birthday here with absolutely no regrets. The customer service was exceptional, so was the food and entertainment. My room was clean and comfortable. The amenities were great especially the fit club. Hunter restaurant is a favorite of mine. The staff was so pleasant and accommodating with the tight booking and the food was great. I visited Elements for breakfast and yes, the food choices deserve 5 stars- healthy options as well as local cuisine along with the usual American styles. Options were not short at this resort. One waitress, Alliyah, went beyond to know and call me by name and that made the experience even better. Shout out to the front desk staff, her name escapes me, but she was so friendly and welcoming. (Aja..?) I must not forget the bar tenders and the amazing cooks at the food truck. Thank you, Royalton Chic. I generally like to try new resorts, but I will be back!
Indra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A good stay overall with fun activities for adults
A good stay overall with fun activities for adults Wife and a few got sick from one of the dishes, but hotell is responsive to the incident
Marcus, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
A few of the staff members like Shakida,( best bartender ) MK ( signature hookah) Akeila ( friendliest waitress ) Ranjae,( Diamond pool) Rashown, ( great entertainer) Jun(taxi driver) Salwa ( front desk ) Shereese ( butler ) Ersa( awesome ) we’re exceptional. However, everyone else was not inviting at all. Nobody says good morning unless you initiate the conversation. Nobody asks you if you need anything, it’s like pulling teeth to get your room cleaned or mini bar restocked. The swim out pool on the Diamond club side was a joke. You can’t swim anywhere. There’s beach chairs full of people and 3 feet of water. Very disappointing. This hotel was advertised as being a “new” hotel and it isn’t. It’s very dated in my opinion. You can tell it was a newly renovated hotel. But lacked in appearance. The amount of money we spent to stay here definitely wasn’t worth it at all. I’ve stayed at numerous properties, including Royaltonchic punta Cana and this property was by far the absolute worst. The food was terrible ! I was also asked to pay my bill a day prior to me checking out of the resort because it was over $800. Which by the way I had a card on hold and there was never any mention of a “ cap” or maximum you can spend before you have to payout. I’ve never had this happen to me ever. Customer service sucks here!Outside of the staff members mentioned above some training needs to be done. I will NEVER return to this resort. Royaltonchic Antigua is horrible !!!DO NOT STAY HERE
Ikia, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Don't Book It. Outrageously ill prepared food
Please do not recommend this hotel to anyone until they have fixed some of the major issues like the food. We pay lots of money for the food and I was sick the entire weekend and had diarrhea after every meal. It was the only place I ate in my 4 days there and I was sick the entire time. There is something terribly wrong with how the food is being prepared, stored, cooked, and managed there. Others guests i spoke to were also sick from the food and others chose to go to the supermarket to purchase food so as not to eat at the hotel. There was not one night that the restaurants were crowded or that I had to wait to be seated. With over 400 at the hotel, all of the restaurants were empty every night. I DO NOT RECOMMEND THIS PLACE TO ANYONE unless you can just enjoy the property and eat elsewhere.
3-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel is fairly new; they have ALOT. Of things to work on before they can even be considered as a 5 star property.
destyni, 3-night trip
Verified Expedia guest review

4/10 Fair

  Reluctantly gave this resort a 1-star rating because the survey wouldn't allow a 0. Unfortunately, this was one of the worst resort experiences I’ve ever had, from Day 1 to Day 6.   **Check-In:** Upon arrival, even though I had fully paid for the room and arrived early, I was informed that my room wasn't ready. While I understood the need to wait, I was disappointed when I couldn’t get my room number to access the Wi-Fi, despite having already paid in full.   **Event Hosting:** My cousin celebrated her 40th birthday here, bringing 24 guests. The food provided was cold and disgusting. Example, Mediterranean restaurant lost our reservation, took 2 hours to bring out our main dishes, then when they came our food was cold and we were served cajun potato wedges as our potato sides…in a Mediterranean restaurant. Although it was Antigua Carnival, the resort was less crowded than usual, so it was surprising that essentials like rum and glasses were in short supply.   **Staff and Service:** While the staff were friendly, they seemed disengaged and often blurred the lines between personal interaction and professionalism. Instead of providing efficient service, they were more interested in socializing and were often bothered when we asked to be serviced. At my cousins birthday dinner, the staff was more focused on partying with us than serving us.   **Housekeeping Issues:** Towels were scarce, and housekeeping frequently ignored our "Do Not Disturb/Clean" signs, entering our rooms un
Nana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s something small but they need a shelf in the shower to hold your body wash the only place to put it is on the back of the toilet.
Tanya, 7-night family trip
Verified Expedia guest review

8/10 Very good

Its in a good location
Jerome, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The convenience was a plus as well as the food selection. I would have liked for some type of shelving for my bath supplies but I would say that was the only negative
Evelyn, 7-night trip with friends
Verified Expedia guest review

6/10 Good

Shalini, 4-night trip
Verified Expedia guest review

6/10 Good

The Resort was clean. The food options were limited. Need more variety with food. Staff was not attentive. For example- the staff at dinning and on the beach doesn't come around and ask if you need another drink. They are quick to come pick up your plate. Entertainment at evening shows was not good. Resort was boring.
Tyesha, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Will not go back and won't recommend.
Priscilla, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing place for a great vacation
Sonia, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Patrice, 2-night trip
Verified Expedia guest review

8/10 Very good

It's a new hotel so little things are missing but it was a good place to stay. Room service took 2 hours to bring my food, but it eventually came.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was amazing. The staff was super friendly, courteous and super attentive. The hotel was extremely clean, the food was yummy, AND THE BEACH IS TO DIE FOR.
Daiann M, 5-night romance trip
Verified Expedia guest review

6/10 Good

Marlo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Cleanliness , beautiful, fun and good food and drinks!
Aniceka, 4-night family trip
Verified Expedia guest review

8/10 Very good

Overall, I enjoyed my stay here. The bar and restaurant staff were very very kind. The resort was clean. The hospitality staff were amazing! Tavia was such a pleasure and super resourceful. The entertainment staff were also very very pleasant and made sure everyone had a good time. My only complaints are that it was very hard to get in contact with the front desk during the night. Also, after I booked my trip, I received several text messages from Royalton about my upcoming trip and to remind me that airport transfer to and from the hotel was included. When I landed at the hotel, the Nexus representative did not have my name and told me to talk with the hotel. I paid for a taxi and asked the hotel about my transfer and showed them the text message and the receptionist instructed me to contact Expedia. That was disappointing since the text messages were from Royalton. Overall, my stay was great, but the property is working out kinks.
Candace, 4-night family trip
Verified Expedia guest review

6/10 Good

Well it was a new resort so they ran out of a lot of things like bottled water and certain foods it was a unique experience
Leander, 4-night trip
Verified Expedia guest review

8/10 Very good

Farderaka, 4-night trip
Verified Hotels.com guest review

6/10 Good

Service took very long (both restaurants and services) felt like some employees did not want to be there or to work. Limited everything was at the restaurant.
Laura, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

I initially was super excited for my stay at Royalton Chic Antigua. The beautiful resort and great reviews I saw prior to July had me eagerly anticipating a wonderful vacation. The resort itself is stunning, with well-maintained grounds, luxurious amenities, and a picture-perfect beachfront setting. One of the standout aspects of my stay was the incredible staff.Everyone was friendly, attentive, and went out of their way to make guests feel welcome and comfortable. Unfortunately, my experience was marred by several significant issues that detracted from what could have been a perfect vacation. Firstly, I spent the first two days of my trip sick from food poisoning, which was a major setback and certainly not what I had hoped for. The resort frequently ran out of food and top-shelf alcohol. On multiple occasions, popular dishes and beverages were unavailable, leaving guests with limited options. The long wait times for room service and at the resort's restaurants were another major inconvenience. Many guests, including myself, found ourselves having to leave the resort to find food elsewhere due to these delays. It was disheartening to see that the resort was unable to meet the dining needs of its guests in a timely manner. The on-site transportation was incredibly expensive, and the resort did not allow outside cab drivers to pick up guests, which left me feeling trapped.
Shavonne, 5-night trip
Verified Expedia guest review

8/10 Very good

The staff are the best… friendly, caring, respectful and just tremendous! The resort is lovely however Expedia book me at the wrong Royalton I was to be with a group of friends at the other Royalton so I’m very upset that I missed all the events my friends planned. Overall, the trip was lovely!
Lydia, 7-night family trip
Verified Expedia guest review

6/10 Good

Property felt safe and the room staff were excellent. The reception staff needed work - they didn’t know how to handle any situation. Which was ridiculous. Salina the assistant manager was professional and nice. Reception needs training on services and offered and how to handle a disgruntled client. First I didn’t get the room I booked and I was told I was given an upgrade - the upgrade ac wasn’t working and I had to be moved to a next room (Salina. Managed that ) . When I told them I couldn’t watch movies o was told my room was upgraded but I’m still a standard guest . No one wants to hear they are a standard guest when they pay so much money !!! Made it feel like wasn’t with the price !!!!
Wayne, 4-night business trip
Verified Expedia guest review