2/10 Poor
2 January 2024
This hotel is a scam run by criminals
This hotel is a big con / rip off. THERE IS NO ROAD TO THIS PROPERTY. Must cross the jungle for 1/2 kilometers Don’t pick unless u have a Motorcross bike. Once I was there I can not find transportation out there go anywhere. Hotel care taker said he will drive me with hotel tuk tuk but he is rarely available. I picked the more expensive room out of the two options, but when I checked in I was given room with no AC, they said AC room will b available the night after. The day after when I was ready to move they said they have to check with reservations, finally reluctantly gave me the AC room. I booked 15 days in this hotel but moved out after 10 nights. The reason was they rented out the lobby for 20 people disco party that was very loud. After 11 pm when I complained they said they were going to stop in 15 minutes but in really confrontational manner like I am a troublemaker. When I decided to leave the care taker rounded up some men to prevent the driver to come in to help me w my luggage. I didn’t see the reason why I couldn’t leave since I already paid in full my 15 day stay, it’s up me if I didn’t want to use the remaining 5 days. When I had my luggage loaded to the vehicle the caretaker stop is from leaving because I had to pay the “upgrade” for 10 days in AC room. THE UPGRADE WAS ADDITIONAL 50% OF INITIAL RATE. This hotel is a scam, total rip off run by criminals. Really gives a stain to Sri Lanka tourism. NO hot water, filthy pool, STINKY BLANKET NO ROAD
Verified traveller
15-night trip
Verified Hotels.com guest review