Andaz Macau features a free water park and puts you within a 15-minute walk of Cotai Strip. You can splash around at the indoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A lazy river, a 24-hour fitness centre and a garden are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is only a short walk: Cotai West Station is 5 minutes and Lotus Station is 9 minutes.
Hong Kong International Airport (HKG) - 58 min drive
Zhuhai Station - 18 min drive
Cotai West Station - 5 min walk
Lotus Station - 9 min walk
Pai Kok Station - 12 min walk
Restaurants
Jin Yue Xuan - 12 min walk
Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 19 min walk
星巴克 - 14 min walk
TDR - 12 min walk
Hiro Ramen - 12 min walk
About this property
Andaz Macau
Andaz Macau features a free water park and puts you within a 15-minute walk of Cotai Strip. You can splash around at the indoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A lazy river, a 24-hour fitness centre and a garden are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is only a short walk: Cotai West Station is 5 minutes and Lotus Station is 9 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
More about this property
VISIBILITY
At a glance
Hotel size
715 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free covered on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Free water park access
Lazy river
Art supplies
Bed rails
Lifeguard on-site
What to do
Access to nearby outdoor pool
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Garden
24-hour fitness centre
An indoor pool
Free water park
Lazy river
Water slide
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 119
Hardwood flooring in room
ROOM
Room amenities
Be entertained
65-inch flat-screen TV
Digital TV channels
Films for purchase
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Hydromassage shower head
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
Andaz Kitchen – On-site restaurant.
Andaz Bar – On-site bar. Open daily.
Andaz Lounge – On-site lobby lounge. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: HKD 1000 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 261.8 for adults and HKD 130.9 for children
Renovations and closures
The following facilities will be closed during November, December, January, February, March and April:
Water park
Children & extra beds
Rollaway beds are available for HKD 446.2 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Also known as
Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai
HELP_OUTLINE
Frequently asked questions
Does Andaz Macau offer free cancellation for a full refund?
Yes, Andaz Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Andaz Macau ?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Andaz Macau ?
Sorry, pets aren't allowed.
Is parking offered on site at Andaz Macau ?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Andaz Macau ?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Andaz Macau ?
No, this hotel doesn't have a casino, but Galaxy Macau Casino (10-min walk) and Venetian Macao Casino (17-min walk) are both nearby.
What is there to do at Andaz Macau and nearby?
Andaz Macau has a lazy river and a 24-hour fitness centre, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Andaz Macau ?
Yes, there's an on-site restaurant, Andaz Kitchen.
What's the area around Andaz Macau like?
Andaz Macau is a short 5-minute walk from Cotai West Station and 12 minutes' walk from Cotai Strip.
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Andaz Macau Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10
Excellent hotel.
Joy
2-night trip
10/10
We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!
Eileen
2-night trip
10/10
Very nice service with fast check in process. The hotel condition is excellent. Many activities offered by Galaxy for children including playhouse and water sport!
Verified traveller
1-night trip
10/10
Very kids friendly and the hotel room came with lots of complimentary items for kids and family. They even set up a tank for my kids inside the room which is more interesting than a baby cot.
Celia Sie Ah
1-night trip
10/10
Beautiful place and service
arnaud
3-night trip
10/10
Excellent services and nicely designed hotel. Totally worths what you pay for.
John Y. Y.
2-night trip
10/10
Great facilities, all staff are very nice and friendly.
Kwok Hung
2-night trip
10/10
All steps treated me very warmly. The staffs, Justin and Eric makes me feel safe and cozy. Also, The fitness center was awesome. If I visit Macao again, I will visit here again.
Byungwook
1-night trip
10/10
Affordable great hotel
Kwok Wai
9-night trip
10/10
The staff was friendly, and the rooms were excellent. I also recommend the breakfast buffet!
keizo
2-night trip
10/10
This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
wai ting priscilla
1-night trip
10/10
Kids friendly and nice restaurant
JEAN PIERRE
1-night trip
10/10
Very clean new hotel with reasionable price.
Breakfast is somthing you should not miss!
Justin
2-night trip
10/10
The bedding and quilt are so so good! I can sleep till morning!
Hing
1-night trip
10/10
Excellent stay at this hotel. Staff were helpful, professional and welcoming.
The complementary sandals in the room for adults and our child was a nice touch.
Definitely will stay again in the future.
Richard
1-night trip
10/10
Everything at this hotel was so clean and all staff are very kindness and hospitality.
J
1-night trip
10/10
Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
Hao
2-night trip
8/10
Excellent service and new
lai man
1-night trip
10/10
Everything is perfect. Service was excellent. Like the welcome gifts.
Angelia Lee Choo
3-night trip
10/10
Andaz has given me wonderful service. I extended an extra stay after my business travel and they would leave eye masks, glasses cleaner and cloth, alongside a deep sleep pillow spray in my room to make sure my stay was comfortable. They also left me a personalized handwritten note to encourage me to lift my spirits even though I was working. Super thoughtful. I also requested a cake to celebrate a promotion and they were very accommodating to bring it to the bar downstairs last minute instead of my room. Breakfast and the complimentary cake was super yummy and plentiful.
Because there is no casino right downstairs of our hotel, it is also relatively quiet during the day and night. I would highly recommend to stay at Andaz if you are looking for a stay that is luxurious and modern. I would stay there again next time I am in Macau.
Sophronia
1-night trip
10/10
Great experience in both service and facilities.
Grace
2-night trip
10/10
excellent hotel, glad that I have chosen this one. It is new and clean, with welcome drinks, snack, staff are nice and work systematically. It is under the Galaxy group so it is resourceful. Highly recommended.
Po Ling
2-night trip
10/10
The aircon is either too cold or too hot, when we turned to 22 it is a bit hot then too cold after a while when we turned it to 21st
Keith
1-night trip
10/10
The hotel was very new and modern. Everyone tried their best to make us feel comfortable. It was affordable comparing to other hotels. The location was a bit far from the rest and hopefully they will provide shuttle buses to other areas.
Maggie
4-night trip
10/10
The shower place design is so stupid, the floor in the toilet almost get wet after each shower