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Des Alpes Luzern

3.0 star property
Hotel with restaurant, near Chapel Bridge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Des Alpes Luzern

Interior
Exterior
Exterior
Exterior
Double Room, Balcony, River View (12m²)

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Meeting rooms
  • Terrace
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$385
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 24 of 24 rooms

Single Room, City View (7m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Single Room, Balcony, River View (14m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

Double Room, City View (10m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Single Room, City View (10m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double or Twin Room, River View (19m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Double or Twin Room, River View (16m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony, River View (10m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Single Room, River View (9m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

Double Room, Balcony, River View (16m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (17m², big balcony)

Balcony

Double Room, Balcony, River View (17m², big balcony)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Double Room, River View (12m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (14m², big balcony)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (14m²)

Meeting facility

Double Room, River View (14m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Double Room, River View (19m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, City View (14m²)

Double Room, City View (14m²)

Double Room, City View (14m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, River View (17m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room, River View (19m², big balcony)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Single Room, 1 Queen Bed, City View (10m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double or Twin Room, Balcony, River View (21m²)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room, Balcony, River View (21m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (12m²)

Double Room, Balcony, River View (12m²)

Double Room, Balcony, River View (12m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Single Room, City View (9m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double Room, City View (12m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (12m², big balcony)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$387
includes taxes & fees
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About the area

Map
Furrengasse 3, Lucerne, 6004

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 7 min walk - 0.6 km
  • Lion Monument - 10 min walk - 0.9 km
  • Chateau Guetsch - 20 min walk - 1.5 km

Getting around

  • Zurich Airport (ZRH) - 64 min drive
  • Geneva International Airport (GVA) - 155 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Lucerne Station - 6 min walk
  • Luzern Sgv Station - 13 min walk

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Hirschenplatz - ‬2 min walk
  • ‪Rossini - ‬4 min walk
  • ‪Tchibo Luzern - ‬2 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk

About this property

Des Alpes Luzern

Des Alpes Luzern offers a fantastic location, putting you only steps from Chapel Bridge. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say great things about the helpful staff and restaurant.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 9:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9:30 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall
  • Walkway to water

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Pets

  • Pets are allowed for an extra charge of CHF 25.00 per pet, per day

Policies

This property accepts credit cards and cash.

Also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Frequently asked questions

Does Des Alpes Luzern offer free cancellation for a full refund?
Yes, Des Alpes Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Des Alpes Luzern?
Yes, cats and dogs are welcome. There's a charge of CHF 25.00 per pet, per day. Food and water bowls are available.
Is parking offered on site at Des Alpes Luzern?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Des Alpes Luzern?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11 AM.
Is there an on-site casino at Des Alpes Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (10-min walk) is nearby.
What is there to do at Des Alpes Luzern and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Des Alpes Luzern?
Yes, there's an on-site restaurant.
What's the area around Des Alpes Luzern like?
Des Alpes Luzern is in Old Town Lucerne, a short 6-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travellers say that the area is walkable and good for shopping.

Des Alpes Luzern Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Delightful view
The hotel is in a delightful location, we had a balcony room overlooking the old bridge. The staff were very helpful and the breakfast was lovely. Access to the hotel with a car is not easy and parking at the train station is expensive.
Mrs Lynne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location! Excellent for tourists!
Excellent location! We got a balcony and spent few times sipping our coffee, nice views! Recommend if you are just for couple of days due to VERY SMALL ROOMS….
Emma, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel with view of Chapel Bridge
Had a lovely room with a balcony overlooking the Chapel Bridge. Breakfast credit given for sit down and order meal ( or equivalent credit for anytime in restaurant including drinks. - we liked this). Great neighborhood and helpful desk staff.
Beverly, 2-night trip
Verified Hotels.com guest review

8/10 Very good

stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Location!
The location can’t be beat! It’s near so many things, including the train station just a 5 minute walk away. Front desk staff was super helpful and friendly.
Lisa, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Francesca, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay. Nice, clean hotel in the center of all the tourist sites. Very convenient to the train station. Parking available nearby at the train station or other public parking.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phenomenal location, walkable to everything you could want. Room is in acceptable shape, though the shower is nearing its end life. Friendly staff. The location pushes what is probably a 3.5-4 star hotel much higher.
Chad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A Memorable Visit to Lucerne
We had a beautiful view over Lucerne over Hotel Des Alpes. Our room was very warm but fortunately we had a table fan. An electric kettle for coffee of tea would have been appreciated. The staff was warm and friendly. The hotel restaurant was excellent both for breakfast and for dinner.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel along the lake directly across from covered bridge. Food in dining room was very good but charging for every cup of small coffee in the am is a bit much. I asked for hot water and they were going to charge for that as well. The room was very clean but small. Staff are very nice.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with superb views of chapel bridge? But no AC so on a 30C day the room on 5th floor was pretty hot. Left both doors to balcony open and fan on and it was doable.
WILLIAM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zheng, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had a room overlooking the covered bridge and canal. Very scenic. A deck would have been nice, but I think we would have paid more for a deck. Lucerne is absolutely stunning.
jill, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel on the river overlooking Chapel Bridge. Breakfast is very good with many choices on the menu. The hotel provided vouchers of $18.50 per person that we used for breakfast. The restaurant is on the river level with outside dining option. Best to buy excursions (like boat trips on Lake Lucerne) directly at the pier. The hotel does have an up charge.
Peter, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Terrible place to stay!
I spent a little extra money to book a top floor romantic room for our 25th anniversary trip 6 months ago. We were hot & tired when we arrived on August 15, 2024 looking forward to a hot shower & cool room. The room was locked up tight. No air conditioning. It was the worst hotel we stayed at the entire 15 day tour. We couldn’t relax, we hardly slept the entire night. I told the young lady at the front desk the next morning what an awful night we had and we wanted to cancel our second night. She was cocky, stuck up, she only cared about the dollar. She couldn’t care less about our discomfort. She absolutely wouldn’t cancel our second night, (because “our website tells you we don’t have air conditioning” (no matter that I booked it 6 months ago!) They’re website certainly did not take the time to explain that the high floors facing south get beat with the hot August sun! This is an awful place to stay during the hot summer months! And awful customer service skills by the hot shot young lady! Disclaimer: There was a senior hostess at the counter when I requested to cancel our second night. She offer me two extra meal vouchers. I do appreciate her effort for customer satisfaction.
Marcus, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

ANDRES, 1-night trip
Verified Expedia guest review

8/10 Very good

Great location
John, 1-night business trip
Verified Wotif guest review

6/10 Good

Hôtel was fine but NO air conditioning which I didn’t even think to ask. Was extremely hot and sweaty in the room. Nice thing was the vouchers for breakfast. Location was excellent. Rooms were small. And bathroom was tiny.
PENELOPE, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place in Lucerne
Beautiful settings within old town Great hotel and even better staff Very good breakfast in hotel most of which cost covered by generous hotel voucher Only negative was no air conditioning on hot summer days but that was not available in any out of three very nice hotels we stayed in.
Petr, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful location to explore the city. No AC, but they do have fans. Our room had a great view!
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jessie, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is in the heart of the city and very walkable. The staff were friendly and helpful. The restaurant was delicious and the vouchers were generous enough to cover a hearty breakfast. But I would encourage anyone considering a stay to head others’ warnings about the hotel temperature. It is *unbearably* hot inside the rooms in the summer. While opening doors is possible, we found that rooms with a bridge view receive direct sunlight and were quite noisy at night. I wished I had booked elsewhere. That being said, I can see how staying here in other seasons would be a comfortable and convenient experience.
Cayla, 3-night family trip
Verified Expedia guest review