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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel with outdoor pool, connected to the convention centre, near Umhlanga Rocks Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Outdoor pool, pool loungers
Breakfast, lunch, dinner served; garden views
Exterior
Reception
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Conference centre
  • Business centre
  • Meeting rooms
For families
  • Children stay free
  • Fridge
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$143
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
3 bedrooms
Premium bedding
Blackout curtains
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 22 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Bathroom

Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
2 bedrooms
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, coffee/tea maker, electric kettle

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
2 bedrooms
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking | Living area

Loft, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 75 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Park view

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
  • 57 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Pool
Free parking
Free WiFi
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8.6 out of 10, Excellent, (86)
The price is NZ$236
includes taxes & fees
13 Dec - 14 Dec
Radisson Blu Hotel, Durban Umhlanga
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About the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 2 min walk - 0.2 km
  • Umhlanga Hospital - 7 min walk - 0.7 km
  • Umhlanga Lighthouse - 4 min drive - 2.8 km
  • Umhlanga Main Beach - 9 min drive - 3.1 km
  • Umhlanga Rocks Beach - 11 min drive - 3.4 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Ocean Basket - ‬4 min walk
  • ‪Augusta Spur - ‬5 min walk
  • ‪My Diners - ‬3 min walk
  • ‪Cuba Lounge - ‬4 min walk
  • ‪News Cafe - ‬3 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features a rooftop terrace and puts you within a 15-minute drive of Umhlanga Rocks Beach and Durban Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a terrace and a garden. Fellow travellers love the helpful staff.

Languages

English, Xhosa, Zulu

At a glance

Hotel size

  • 205 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property requires full payment at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 65 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Golf lessons nearby
  • Mountain biking nearby
  • Boat tours nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Roll-in shower

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: ZAR 300 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 215 per person
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs ZAR 65 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Yes. Self-parking costs ZAR 65 per night.
Is an airport shuttle service offered by Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.
What are the check-in and check-out times at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (15-min drive) are both nearby.
What is there to do at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge and nearby?
Have fun with activities such as boat tours, mountain biking and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Yes, there's an on-site restaurant that offers garden views.
What's the area around Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge like?
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is a short 2-minute walk from Gateway Theatre of Shopping and 7 minutes' walk from Umhlanga Hospital.

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

amazing customer service
the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
Shafiq, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and stay for families, centrally located and friendly staff
Faye, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nereshnee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mariam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
One things i noticed is how friendly and helpful the staff are. Service is so on point
Clarissa, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Pranesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Tasleem, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dining and bar tender was awesome
Tiresh Sewlall, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lizelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anusha, 18-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

good
Nolan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Adilah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Virsen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Irfaan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Indresen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Christina Anne, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Andriana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdulkadir, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Revantha, 2-night trip
Verified Hotels.com guest review

8/10 Very good

great value for money and location is ideal
Mohamed, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Average stay
Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.
Charis, 3-night family trip
Verified Hotels.com guest review