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Matsue New Urban Hotel

3.5 star property
Hotel with restaurant, near Shimane Art Museum

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Matsue New Urban Hotel

Exterior
Superior Japanese-Style Room - Main Building (6 tatami mat)
Public bath
In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is NZ$90
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 50 of 50 rooms

View all photos for Deluxe Twin Room Cityview - Non-Smoking - Annex

Deluxe Twin Room Cityview - Non-Smoking - Annex

Deluxe Twin Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room Viewbath - Non-Smoking - Annex

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-Style Room - Main Building (6 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Free extra futon mattress
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 4
  • 3 Single Futons

View all photos for Japanese-Style Room - Main Building (4.5 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Free extra futon mattress
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 4
  • 2 Single Futons

View all photos for Triple Room - Non-smoking - Annex

Triple Room - Non-smoking - Annex

Triple Room - Non-smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Studio Twin - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Studio Twin - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
TV
Hairdryer
Private bathroom
Bidet
  • Lake view
  • Sleeps 2
  • 1 Single Bed

View all photos for Semi Double Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House - Non-Smoking

In-room safe, desk, laptop workspace, soundproofing

Run of the House - Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 2 Single Futons OR 1 Single Bed

View all photos for Semi Double Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Japanese-Style Room - Main Building (6 tatami mat)

Superior Japanese-Style Room - Main Building (6 tatami mat)

Superior Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Run of the House - Smoking

In-room safe, desk, laptop workspace, soundproofing

Run of the House - Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 2 Single Futons OR 1 Single Bed

View all photos for Deluxe Double Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room - Non-Smoking - Renewed Main Building

Twin Room - Non-Smoking - Renewed Main Building

Twin Room - Non-Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Double Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Lakeview - Non-Smoking - Annex

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room - Non -Smoking - Renewed Main Building

Double Room - Non -Smoking - Renewed Main Building

Double Room - Non -Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room  Cityview - Non-Smoking - Annex

Double Room  Cityview - Non-Smoking - Annex

Double Room  Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Building Twin Room Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Building Twin Room Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for Annex Premium, Japanese-Western Mixed With Bath, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Premium, Japanese-Western Mixed With Bath, City View

  • Sleeps 5
  • 2 Double Beds

View all photos for Japanese-Style Superior Room

In-room safe, desk, laptop workspace, soundproofing

Japanese-Style Superior Room

  • Sleeps 3
  • 3 Single Beds

Single Room with Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room with Private External Bathroom

In-room safe, desk, laptop workspace, soundproofing

Twin Room with Private External Bathroom

  • Sleeps 4
  • 2 Single Beds

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

Japanese-Style Superior Room

  • Sleeps 2
  • 2 Single Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 1
  • 1 Single Bed

Economy Double Room

  • Sleeps 2
  • 1 Single Bed

Twin Room

  • Sleeps 1
  • 2 Single Beds

View all photos for Annex Standard, Semi-Double With Bath

In-room safe, desk, laptop workspace, soundproofing

Annex Standard, Semi-Double With Bath

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Single, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Single, Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Annex High Floor Deluxe, Triple With Bath, City View

In-room safe, desk, laptop workspace, soundproofing

Annex High Floor Deluxe, Triple With Bath, City View

  • Sleeps 3
  • 3 Double Beds

View all photos for Annex Regular, Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Regular, Twin, City View

  • Sleeps 2
  • 2 Single Beds

Japanese-Style Room

  • Sleeps 2
  • 2 Single Beds

Annex Standard, Semi-Double, City View

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 1
  • 2 Single Beds

Double Room With Lake View

  • Sleeps 2
  • 1 Double Bed

Twin Room With Lake View

  • Sleeps 4
  • 2 Single Beds

View all photos for Main Building Standard, Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Main Building Standard, Twin, City View

  • Sleeps 1
  • 2 Single Beds

View all photos for Annex Standard, Semi-Double, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Standard, Semi-Double, Lake View

  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Standard, Japanese-Western Mixed With Bath, Lake View

In-room safe, desk, laptop workspace, soundproofing

Main Building Standard, Japanese-Western Mixed With Bath, Lake View

  • Sleeps 3
  • 3 Single Beds

View all photos for Main Building Standard, Double, City View

In-room safe, desk, laptop workspace, soundproofing

Main Building Standard, Double, City View

  • Sleeps 1
  • 1 Double Bed

View all photos for Main Building Standard, Japanese-Western Mixed With Bath, Lake View

In-room safe, desk, laptop workspace, soundproofing

Main Building Standard, Japanese-Western Mixed With Bath, Lake View

  • Sleeps 2
  • 2 Single Beds

Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Annex Superior, Double, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Superior, Double, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Deluxe, Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Deluxe, Twin, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Main Building Standard, Semi-Double, City View

In-room safe, desk, laptop workspace, soundproofing

Main Building Standard, Semi-Double, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Superior, Double, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Superior, Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room Viewbath-Non-Smoking-Annex

  • Sleeps 4
  • 2 Double Beds

Similar properties

BUILDING No.2 Twin Room, Non Smoking

Matsue Urban Hotel

Parking available
Free WiFi
Restaurant
Air conditioning
7.6 out of 10, Good, (468)
The price is NZ$93
includes taxes & fees
22 Dec - 23 Dec
Matsue Urban Hotel
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About the area

Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845

What's nearby

  • Matsue Castle - 16 min walk
  • Shimane University Old Okudani Lodging - 20 min walk
  • Izumo Vllage Lore Museum - 6 min drive
  • Tamatsukuri Onsen - 7 min drive
  • Tamatsukuri Hot Spring - 9 min drive

Getting around

  • Izumo (IZO) - 28 min drive
  • Yonago (YGJ) - 39 min drive
  • Tamatsukurionsen Station - 12 min drive
  • Inonada Station - 19 min drive
  • Matsue Station - 20 min walk

Restaurants

  • ‪おいでやすおおきに屋 - ‬4 min walk
  • ‪担々麺 ほうさい - ‬4 min walk
  • ‪珈琲館京店店 - ‬4 min walk
  • ‪松江月ヶ瀬 - ‬4 min walk
  • ‪Little Court Coffee - ‬3 min walk

About this property

Matsue New Urban Hotel

Matsue New Urban Hotel is a great choice for a stay in Matsue. Guests indulge in body treatments, then grab a bite to eat at the coffee shop/cafe. Fellow travellers like the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 101 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 800 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 880 for children

Renovations and closures

The property will be renovating from 5 August 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Self-parking costs JPY 800 per night

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Matsue New Urban Annex
Matsue New Urban Hotel
Matsue New Urban Hotel Annex
New Urban Annex
New Urban Hotel Annex
Matsue New Urban Hotel Annex
Matsue New Urban Hotel Hotel
Matsue New Urban Hotel Matsue
Matsue New Urban Hotel Hotel Matsue

Frequently asked questions

Does Matsue New Urban Hotel offer free cancellation for a full refund?
Yes, Matsue New Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Matsue New Urban Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Matsue New Urban Hotel?
Yes. Self-parking costs JPY 800 per night.
What are the check-in and check-out times at Matsue New Urban Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Matsue New Urban Hotel and nearby?
Recommended spots to visit include Shimane Art Museum (12-min walk) and Matsue Horaenya Denshokan (13-min walk), along with Matsue Castle (0.8 mi) and Lake Shinji (1.2 mi).
Are there restaurants at or near Matsue New Urban Hotel?
Yes, there's an on-site restaurant.
What's the area around Matsue New Urban Hotel like?
Matsue New Urban Hotel is a short 12-minute walk from Shimane Art Museum and 16 minutes' walk from Matsue Castle.

Matsue New Urban Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great lakefront hotel with excellent service
Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Gene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
Hotel Room
Bathroom in the Hotel Room
Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
TIMOTHY, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
TIMOTHY, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Willy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hisashi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mitchie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tsutomu, 1-night trip
Verified Expedia guest review

8/10 Very good

Julia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
3-night trip
Verified Expedia guest review

6/10 Good

Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
CHARLES, 1-night romance trip
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Cramped and Disappointing
Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)
Verified Expedia guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

館内が暑すぎました。
Junko, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

NORIKO, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Kiyotaka, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fumiyo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

CHIZURU, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

tomoyuki, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Wong, 1-night trip
Verified Hotels.com guest review

8/10 Very good

大規模修繕中です
KENJI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

松江城に近く宍道湖が見える部屋
リニューアルですか、施設が綺麗でした。無料の自転車レンタルがあり、松江城と周辺を巡ってきました。
osamu, 1-night business trip
Verified Hotels.com guest review