Surrounded by the Swiss Alps, Hotel Bristol offers a serene escape near Zermatt-Matterhorn Ski Paradise. Unwind in the garden or explore your competitive side at the arcade/game room. With an onsite spa, library, and dry cleaning/laundry services, this hotel is perfect for relaxation.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Pet-friendly
Bar
Laundry facilities
Ski facilities
Non-smoking
Main amenities (12)
Full-service spa
Breakfast available
Free train station pick-up
Free train station drop-off
Ski rentals
Ski storage
Ski passes
Sauna
Steam room
Bar/lounge
Terrace
Garden
Feel at home (6)
Children stay free
Private bathroom
Television
Garden
Terrace
Laundry facilities
The current price is NZ$478
NZ$478
includes taxes & fees
31 Mar - 1 Apr
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Double Room, Mountain View
Double Room, Mountain View
Highlights
Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
In-room safe
16 sq m
Mountain view
Sleeps 2
1 Double Bed
View all photos for Superior Double Room, Mountain View (Matterhorn)
Superior Double Room, Mountain View (Matterhorn)
Highlights
Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
In-room safe
25 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Single Sofa Bed
View all photos for Standard Single Room, Mountain View
Standard Single Room, Mountain View
Highlights
Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
13 sq m
Mountain view
Sleeps 1
1 Single Bed
View all photos for Double Room, Mountain View (Matterhorn)
Double Room, Mountain View (Matterhorn)
Highlights
Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
20 sq m
Mountain view
Sleeps 3
1 Double Bed
View all photos for Quadruple Room, Mountain View
Quadruple Room, Mountain View
Highlights
Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
27 sq m
Mountain view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Triple Room, Mountain View
Triple Room, Mountain View
Highlights
Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
27 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Single Bed
View all photos for Superior Double Room, Mountain View
Superior Double Room, Mountain View
Highlights
Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
In-room safe
27 sq m
Mountain view
Sleeps 2
1 Double Bed
View all photos for Deluxe Double Room (Matterhorn View)
Geneva International Airport (GVA) - 79.9 miles/128.6 km
Zermatt Gornergratbahn Station - 9 min walk
Zermatt (QZB-Zermatt Train Station) - 9 min walk
Zermatt Station - 10 min walk
Free train station pickup
Free train station drop-off
Restaurants
Restaurant du Pont - 4 min walk
Brown Cow - pub - 6 min walk
Old Zermatt - 4 min walk
Zermatt Kaffee Rösterei & Kitchen - 3 min walk
Harry`s Ski Bar - 3 min walk
About this property
Hotel Bristol
Hotel Bristol offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa. Other features include a bar/lounge, a sauna and a steam room. Fellow travellers like the helpful staff and overall property condition.
Languages
English, French, German, Italian, Portuguese, Spanish, Swedish
At a glance
Hotel size
39 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Free train station shuttle from 8:00 AM to 5:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Ski passes
Downhill skiing nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Ski equipment hire
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Arcade/games room
Full-service spa
Sauna
Steam room
Accessibility
Lift
Accessible train station shuttle
Room amenities
Be entertained
Television
Home comfort
Heating
Bathrobes
Sleep well
Soundproofed rooms
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Free WiFi
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 25.00 per person
Children & extra beds
Rollaway beds are available for CHF 80.0 per night
Pets
Pets are allowed for an extra charge of CHF 10.00 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.
Also known as
Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt
Frequently asked questions
Does Hotel Bristol offer free cancellation for a full refund?
Yes, Hotel Bristol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bristol?
Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per night.
Is parking offered on site at Hotel Bristol?
Sorry, there's no on-site parking at Hotel Bristol.
What are the check-in and check-out times at Hotel Bristol?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at Hotel Bristol and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Bristol also has an arcade and a garden.
Does Hotel Bristol have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Bristol like?
Hotel Bristol is a short 9-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.
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Hotel Bristol Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 February 2025
A true gem in Zermatt
Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
Verified traveller
7-night trip
10/10 Exceptional
28 December 2024
Excellent hotel.
Excellent location.
And amazing staff
Luis
Luis, 4-night trip
10/10 Exceptional
20 February 2025
Best Value in Zermatt
Fantastic holiday. The physical property is gorgeous, clean, modern and the perfect location in Central Zermatt. Fantastic breakfast. Wonderful Matterhorn view. Incredibly pleasant, helpful and professional staff.
Christopher
Christopher, 8-night trip
10/10 Exceptional
15 October 2024
This hotel was amazing! The breakfast is one of the best hotel breakfast I’ve ever had and the room was clean and the bathroom had a nice tub. The room had a big patio, and the facilities ( sauna, steam room) were great!
Myriam
Myriam, 1-night trip
10/10 Exceptional
6 October 2024
Best breakfast and sauna
woo
woo, 1-night trip
10/10 Exceptional
15 September 2024
The reception is helpful and room is clean and comfortable
Ling Ling
Ling Ling, 2-night trip
10/10 Exceptional
21 October 2024
GRATEFUL
Friendly and helpful staff. Very grateful for everything. Recommended for all the amenities and proximity.
José Fabio
José Fabio, 2-night trip
10/10 Exceptional
19 September 2022
Close to two very good restaurants and one very good Pub enjoyed my stay
Kurt
Kurt, 1-night trip
8/10 Very good
18 September 2023
Good location to tour around all attractions
stanley
stanley, 1-night trip
10/10 Exceptional
18 April 2024
It's a fantastic little hotel, location was great, staffs were friendly, especially Karolina.
We enjoyed our stay at Zermatt, woke up to the beautiful view of golden Matterhorn.
Will definitely be back if we ever visit Zermatt again.
Jacob
Jacob, 2-night trip
10/10 Exceptional
11 September 2024
Excellent
Verified traveller
2-night trip
10/10 Exceptional
3 November 2023
Nice clean hotel, very convenient and reception was very kindful
Joel Elijah
Joel Elijah, 2-night trip
10/10 Exceptional
3 June 2024
Bravo Bristol !
Great staff, friendly & helpful !
David
David, 3-night trip
10/10 Exceptional
26 December 2022
Great location, super friendly staff, and an overall wonderful experience
Maximilian
Maximilian, 4-night trip
10/10 Exceptional
26 April 2024
Place was beautiful and clean. Great view of the Matterhorn
Verified traveller
2-night trip
10/10 Exceptional
25 November 2024
Had a great stay, great location, breakfast was ok. Quiet hotel. Friendly reception and breakfast staff. Everything is walkable and nearby.
The only issue I had was on checking out, there was a hotel driver when asked if he was going to station he said no he was going to a shop, so I had to walk 11minutes to station with my luggage, when I reach 8minutes into my walk he was indeed parked by a shop…this upset me as it would have been nice to get a drop close to station as hotel did advise free shuttle service to and from station
Narissa
Narissa, 2-night trip
10/10 Exceptional
10 July 2023
Beautiful place, wonderful staff
Such a great stay! The staff went above and beyond. The beds were very comfortable, amazing views, and huge, delicious breakfast! Would definitely stay again!
Veronica
Veronica, 1-night trip
10/10 Exceptional
27 June 2022
Great option in Zermatt.
Carol
Carol, 1-night trip
8/10 Very good
23 May 2024
The view of Matterhorn is wonderful
Ka Hung
Ka Hung, 1-night trip
8/10 Very good
30 December 2022
I had a great experience with Bristol hotel. I’d like recommend friends to stay here for future visiting Zermatt.
LIPING
LIPING, 3-night trip
8/10 Very good
18 May 2024
Breakfast was amazing. Only minor irritations were a broken trash can in bathroom and food from previous occupants was left in fridge.
Susan
Susan, 1-night trip
10/10 Exceptional
23 April 2024
All was very good. Staff was professional and delivered a great product.
Robert
Robert, 2-night trip
10/10 Exceptional
8 November 2023
You can tell the owners take a tremendous amount of pride in this property. Almost feels like a large bed and breakfast.
Rooms are beautiful and the view of the Matterhorn was incredible !
Susan
10/10 Exceptional
13 June 2024
We loved our stay at Hotel Bristol. The check in staff were friendly and helpful. The room was clean and adorable and had a phenomenal view of the Matterhorn. Everything is within walking distance but you can easily get a cab or bus. The morning we left, the hotel had a complimentary cab for us! We would stay here again without hesitation.
Deana
Deana, 2-night trip
10/10 Exceptional
24 October 2023
Excellent Hotel in Zermatt
We had a lovely stay here! Very convenient location, especially if you want to view the Matterhorn 😎 The staff are nice & the breakfast is very delicious (among all the numerous choices, the breads are really the best! We love it so much~!) The free shuttle service is convenient too! Hope we can stay here again very soon!