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All properties in Cotai, Macau SAR

Grand Hyatt Macau

Luxury hotel with full-service spa, connected to a shopping center, near Venetian Macao Casino

  • Free WiFi
From
NZ$194

Image gallery

  • Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room
  • Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room
  • Pool
  • Pool
  • Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room
Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room. Image 1 of 73.
1 / 73Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room
City Of Dreams, Cotai, Macau SAR
9.2.Superb.
  • We splashed out for the clubrooms and this turned out to be a highlight of the trip. The…

    Sep 29, 2019

  • The fountain view is fantastic, hope I can have the same view on my next visit, probably…

    May 13, 2021

See all 1,428 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Shopping
Quiet
Walkable
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 791 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television

What’s around

  • Venetian Macao Casino - 3 min walk
  • Cotai Arena - 7 min walk
  • City of Dreams - 11 min walk
  • Cotai Strip - 13 min walk
  • Macau East Asian Games Dome - 17 min walk
  • Macau Jockey Club - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Grand Deluxe Suite King
  • Grand Suite King
  • Grand Suite Twin
  • Grand Executive Suite
  • 1 King Bed with Club Access
  • 2 Twin Beds with Club Access
  • Diplomat Suite
  • Premier Suite
  • 2 Twin Beds Deluxe
  • 1 King Bed Deluxe
  • Grand Suite, 1 King Bed (Fountain View)
  • Grand Suite, 2 Twin Beds (Fountain View)
  • Deluxe Suite, 1 King Bed (Grand, Fountain View)
  • Room, 1 King Bed, View (Fountain View)
  • Executive Suite (Grand, Fountain View)
  • Grand Suite King with Club Access
  • Grand Suite Twin with Club Access
  • Grand Club, Deluxe Suite, 1 King Bed

What’s around

Landmarks

  • Venetian Macao Casino - 3 min walk
  • Cotai Arena - 7 min walk
  • City of Dreams - 11 min walk
  • Cotai Strip - 13 min walk
  • Macau East Asian Games Dome - 17 min walk
  • Macau Jockey Club - 34 min walk
  • The Grand Canal Shoppes - 3 min walk
  • Macau University of Science and Technology - 5 min walk
  • Our Lady of Carmel Church - 14 min walk
  • Rua do Cunha - 16 min walk
  • Hac Sa Beach - 2.9 mi / 4.7 km

Getting around

  • Macau Intl. Airport (MFM) - 9 min drive
  • Hong Kong International Airport (HKG) - 57 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 39 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 44 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free casino shuttle
map
See on map
City Of Dreams, Cotai, Macau SAR

At a glance

Hotel size

  • This hotel has 791 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Free ferry terminal shuttle

Parking

  • Onsite self parking (MOP 960 per day)
  • Onsite valet parking (MOP 1440 per day)
  • Wheelchair-accessible parking on site

Payment types at the property

American ExpressJCB InternationalMastercardVisa

  • Cash
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Spa tub

Working away

  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
  • DVD player

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This café specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Small print

Also known as

  • Grand Hyatt Macau
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Macau
  • Grand Hyatt Macau Hotel

Optional extras

Self parking costs MOP 960 per day

Valet parking costs MOP 1440 per day

Buffet breakfast is offered for an extra charge of MOP 296 for adults and MOP 148 for children (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of MOP 520 per vehicle (one-way, Maximum occupancy 4)

Policies

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: MOP 1000.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt Macau does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MOP 960 per day. Valet parking costs MOP 1440 per day.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine and pool views. Nearby restaurants include Bene (6-min walk), Dynasty 8 (6-min walk), and The Tasting Room (6-min walk).
  • Yes, an airport shuttle is available. The charge is MOP 520 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Venetian Macao Casino (3-min walk) and Cotai Strip (13-min walk) are both nearby.
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hyatt Macau also has an outdoor pool and a fitness center, as well as spa services.
9.2.Superb.
  • 4.0.Fair

    The restaurant guest is impolite and the waiting time is long.

    1 night trip, Jan 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay with the family

    We stayed at the suite and was perfect for my 2 active boys. We were able to sleep while our boys watched and played outside in the living room.

    2 night family trip, Jan 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fresh fruit daily. Prompt answers to questions. The lounge should be opened twenty four hours for quest use. I like to people watch. All staff that I had contact with went out of their way to accommodate my requests. Daily newspaper was nice but,the Wall Street Journal was not available.

    DonaldDavis, 12 night romance trip, Jan 12, 2020

    Verified Expedia guest review

  • 6.0.Good

    This is a great hotel in terms of the room and the quality of the food. However the service needs some improvement. There are a few things during our stay that should not have happened at a Grand Hyatt, but once these were brought to the attention of the staff they were fixed. Still it was rather a surprise that staff had to be contacted for various things in the first place.

    2 night family trip, Jan 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    the room is amazing.

    Michelle Angelli, 2 night family trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The Checkin time is quite long, it spends about 8-10 mins, which needs to improve.

    Kan, 1 night family trip, Jan 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    FAMILY WEEKEND

    Minor improvements on the bathroom are needed. The rest are perfect!!

    Stefanus, 2 night family trip, Jan 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    This hotel is new, modern, clean and spacious. The staff are helpful and friendly.

    Sabrina, 1 night trip with friends, Dec 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice view & location, staff was polite and service was excellent, but the lobby was lack of sitting area, this must need to improve, cos the elderly haven’t any space to rest

    1 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    It could meet our expectation of a five-star hotel.

    1 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

See all 1,428 reviews