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Novotel Nairobi Westlands

5.0 star property
Luxury hotel with 2 bars/lounges, near Sarit Centre

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Photo gallery for Novotel Nairobi Westlands

Breakfast, lunch, dinner served; Italian cuisine
Lobby
Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
1 bedroom, premium bedding, down duvets, pillow-top beds
2 bars/lounges, rooftop bar
Surrounded by Westlands' vibrant energy, Novotel Nairobi Westlands offers a serene oasis with a rooftop terrace and an outdoor pool. Unwind at The Spa with massages and treatments or indulge in Italian cuisine at Gemma's Kitchen & Bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Connecting rooms available
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • 24-hour fitness centre
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
The current price is NZ$227
includes taxes & fees
25 Jul - 26 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

1 bedroom, premium bedding, down duvets, pillow-top beds

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 King Beds, 1 Single Bed and 1 Large Single Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 34 reviews
The price is NZ$226
includes taxes & fees
17 Jul - 18 Jul
Hyatt Regency Nairobi Westlands
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About the area

Map
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600

What's nearby

  • Sarit Centre - 7 min walk - 0.6 km
  • The Aga Khan University Hospital - 5 min drive - 3.4 km
  • Kenyatta International Convention Centre - 6 min drive - 5.2 km
  • Village Market - 6 min drive - 4.8 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Nairobi (WIL-Wilson) - 21 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 34 min drive
  • Syokimau Station - 31 min drive
  • Nairobi Station - 32 min drive
  • Syokimau SGR Railway Station - 32 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Spring Valley Café - ‬4 min walk
  • ‪The Wine & Bottle - ‬10 min walk
  • ‪Java House - ‬8 min walk
  • ‪NewsCafe Sarit Centre - ‬8 min walk

About this property

Novotel Nairobi Westlands

Placing you within a 10-minute drive of United Nations Office at Nairobi, Novotel Nairobi Westlands features a rooftop terrace and a free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Italian cuisine is served at Gemma's Kitchen & Bar, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 347 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's menu
  • Children's games

Working away

  • 13 meeting rooms
  • Conference space (1755 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2024
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Gemma's Kitchen & Bar – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Social Hub – This café specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Trunk & Tandoor – This theme restaurant specialises in Indian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Rooftop Pool & Bar – This poolside rooftop bar specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Pets are allowed for an extra charge of USD 20 per pet, per night, plus a one-off cleaning fee of USD 20

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI

Frequently asked questions

Does Novotel Nairobi Westlands offer free cancellation for a full refund?

Yes, Novotel Nairobi Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Nairobi Westlands?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 7:00 PM.

Are pets allowed at Novotel Nairobi Westlands?

Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night.

Is parking offered on site at Novotel Nairobi Westlands?

Yes, there's free valet parking.

What are the check-in and check-out times at Novotel Nairobi Westlands?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Nairobi Westlands?

No, this hotel doesn't have a casino, but Lucky 8 Casino (9-min drive) is nearby.

What is there to do at Novotel Nairobi Westlands and nearby?

Novotel Nairobi Westlands has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Novotel Nairobi Westlands?

Yes, Gemma's Kitchen & Bar offers Italian cuisine, pool views and poolside dining.

What's the area around Novotel Nairobi Westlands like?

Novotel Nairobi Westlands is a short 3-minute walk from Westgate Shopping Mall and 6 minutes' walk from Sarit Centre.

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Novotel Nairobi Westlands Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Hotel
Olaf, 3-night trip

10/10 Exceptional

Great business hotel next to where I needed to be.
Phillip G, 8-night trip

10/10 Exceptional

GREAT STAY & THE STAFF IS WONDERFUL
AMY, 5-night trip

10/10 Exceptional

Great location, safe and great service
Medgie, 6-night trip

10/10 Exceptional

Staff were excellent, friendly and very helpful, we enjoyed our stay
Peter, 1-night trip

10/10 Exceptional

An oasis

Wonderful service, though the restaurant is slow, clean comfortable, spacious rooms. Restaurant food and cocktails were great.
3-night trip

10/10 Exceptional

The hotel was well equipped, comfortable and clean. The staff was friendly, helpful, and thoughtful.
Tesilya, 5-night trip

10/10 Exceptional

It is an amazing property, fantastic value for money. Very comfortable room, awesome breakfast, attentive service and a lovely ambience.
Gurprit, 2-night trip

10/10 Exceptional

Super Service
Jamil, 5-night trip

10/10 Exceptional

Thank you. I had a lovely stay.
Michael, 6-night trip

8/10 Very good

Solo business travelled

Excellent overall, however food was variable in terms of warmth and slow service at times… Other than food and somewhat complex breakfast area… its is a new hotel of the highest standard
AMJAD, 6-night trip

10/10 Exceptional

Beautiful
Michael, 2-night trip

10/10 Exceptional

Great service, very clean. Good value
Danny, 3-night trip

8/10 Very good

Good
4-night trip

10/10 Exceptional

V
Dan, 4-night trip

10/10 Exceptional

Beautiful property. Staff went above and beyond when I could not book a tour. Rooms were very clean. Thank you for a wonderful stay. Roof top pool had the best sunset and good food as well
maria, 4-night trip

10/10 Exceptional

Excellent…..
Rochelle, 2-night trip

10/10 Exceptional

The experience at the Novotel in Westland Nairobi is of world-class standard. The ambiance, the beauty of the property's interior and exterior, and the exceptional services rendered by the staff right from the gate to your room. Staffs like Stephen concierge, James and all the beautiful ladies at the dining have all made my stay an experience to remember.
James O, 3-night trip

8/10 Very good

New Hotel great staff

Great hotel and very new. TV wasn’t even programmed yet on satellite TV! Saying this great service from staff. Rooms are big and somewhat quiet Keep up with maintenance as corridor scruff already exist. Stay on top of it or you loose control. Yes I would return :-)
Pierre, 3-night trip

10/10 Exceptional

Novotel saved our day!

Novotel Nairobi Westlands literally saved our day. Due to flight disruptions, we had to find a hotel at the last minute and decided to stay there for two nights. The hotel is brand new, having just opened recently. You can still feel the vibe of the opening and the staff goes out of its way to make you more than welcome! Breakfast was scrumptious and the roof top bar has views of the entire city, along with great cocktails and cool music! Definitely a highlight of our short, unplanned stay in Nairobi. Many thanks to the entire staff including their very visible Hotel Manager.
Stephane, 2-night trip

8/10 Very good

C Mark, 4-night trip

10/10 Exceptional

Etienne, 2-night trip

10/10 Exceptional

Ian, 3-night trip

10/10 Exceptional

Aleksi, 5-night trip

10/10 Exceptional

3-night trip