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Sheraton Qiandao Lake Resort

5.0 star property
Luxury hotel in Hangzhou with water park and spa

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Photo gallery for Sheraton Qiandao Lake Resort

Premium bedding, down duvets, minibar, in-room safe
Deluxe Suite, 1 King Bed, Lake View
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10
Excellent
Nestled by the lake, Sheraton Qiandao Lake Resort offers a serene retreat for families. Enjoy Regional cuisine at one of the three on-site restaurants, indulge in rejuvenating spa treatments or take advantage of an arcade/game room and playground.

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Connecting rooms available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Water park
  • Breakfast available
  • Internet in the lobby
  • Free children's club
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Children's pool

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
The current price is NZ$153
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 2 Single Beds, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • Lake view
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • Lake view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Garden View

Club Suite, 1 Bedroom, Garden View

Club Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, View

Club Suite, 1 King Bed

Club Suite, 1 King Bed, View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 94 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Lake View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • Lake view
  • 47 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • Lake view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • Lake view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$98
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About the area

Map
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700

What's nearby

  • Qiandao Lake - 2 min walk - 0.2 km
  • Qiandaohu National Forestry Park - 3 min drive - 2.9 km
  • Wangutang Park - 3 min drive - 2.6 km
  • Shijatang Park - 3 min drive - 2.9 km
  • Weiping Ferry Terminal - 6 min drive - 5.3 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 136 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪千岛鱼府 - ‬16 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪外婆湾品鱼馆 - ‬13 min walk
  • ‪Qiandao Lake Greentown Resort Hotel - ‬10 min walk
  • ‪绿城时光休闲吧 - ‬9 min walk

About this property

Sheraton Qiandao Lake Resort

Bring the kids when you stay at Sheraton Qiandao Lake Resort in Hangzhou and they can enjoy the free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments, and Fishing, one of 3 restaurants, serves Regional cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a water park, an indoor pool and a poolside bar.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 249 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 6:00 AM to 12:30 AM*
DONE

Off-site

    • Area shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Lifeguard on-site

What to do

  • Hiking/biking trails
  • Golfing nearby
  • Mountain climbing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Conference space (8073 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 铂SPA. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Fishing – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Lobby Lounge – On-site café.
Feast – This buffet restaurant serves breakfast, lunch and dinner.
Yue – This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Wired internet access is available in guestrooms for CNY 80 per day (rates may vary)
  • Wired internet access is available in public areas for CNY 20 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 158 per person
  • Airport shuttle service is offered for an extra charge of CNY 7000 per vehicle (one-way)
  • Local area shuttle and theme park shuttle services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 400.0 per night
  • Airport shuttle for children between the ages of 1 and 18 costs CNY 7000 (one-way)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Qiandao
Sheraton Qiandao Lake
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Hangzhou
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort Hotel
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Lake Resort Hotel Hangzhou

Frequently asked questions

Does Sheraton Qiandao Lake Resort offer free cancellation for a full refund?

Yes, Sheraton Qiandao Lake Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Qiandao Lake Resort?

Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.

Are pets allowed at Sheraton Qiandao Lake Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Qiandao Lake Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Sheraton Qiandao Lake Resort?

Yes, an airport shuttle is available from 6:00 AM to 12:30 AM on request. The charge is CNY 7000 per vehicle one-way.

What are the check-in and check-out times at Sheraton Qiandao Lake Resort?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sheraton Qiandao Lake Resort and nearby?

Have fun with on-site activities such as cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sheraton Qiandao Lake Resort also has a water park, a sauna and a health club, as well as an arcade and a garden.

Are there restaurants at or near Sheraton Qiandao Lake Resort?

Yes, there are 3 on-site restaurants, featuring Regional cuisine.

Does Sheraton Qiandao Lake Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sheraton Qiandao Lake Resort like?

Sheraton Qiandao Lake Resort is located on the waterfront, a short 2-minute walk from Qiandao Lake.

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Sheraton Qiandao Lake Resort Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

謝謝禮賓部

非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗
shu yi, 2-night trip

10/10 Exceptional

Johnny, 2-night trip

10/10 Exceptional

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
JIANFENG, 2-night trip

10/10 Exceptional

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
JIANFENG, 2-night trip

10/10 Exceptional

Zhaohai, 1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Frederico B., 4-night trip

10/10 Exceptional

Jianjiang, 1-night trip

10/10 Exceptional

第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…
David Ki Wai, 1-night trip

8/10 Very good

景觀一絕

這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！ 早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。
sihjie, 2-night trip

10/10 Exceptional

tahsuan, 1-night trip

10/10 Exceptional

Kaixiong, 1-night trip

10/10 Exceptional

家庭出游

非常不错，湖景美丽
zuyi, 1-night trip

10/10 Exceptional

Dahlia, 2-night trip

4/10 Fair

Jie, 2-night trip

10/10 Exceptional

很好

很好
xian, 1-night trip

10/10 Exceptional

很好

很好
xian, 1-night trip

10/10 Exceptional

酒店很不错，服务好，还免费升级高楼层。早餐很棒
huiqin, 2-night trip

2/10 Poor

Edwin, 2-night trip

8/10 Very good

Good but need improvement

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.
Michael Ka Chung, 1-night trip

10/10 Exceptional

Nice hotel near lake

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.
Matus, 1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

GUANTING, 2-night trip

10/10 Exceptional

Good

房間很大舒適安靜
2-night trip

8/10 Very good

All good, 除了西餐廳選擇太少
TSUI HUA, 1-night trip