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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Interior entrance
Terrace/patio
Porch

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Garden
The price is NZ$123
includes taxes & fees
17 Jan - 18 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton by Hilton Bucaramanga

Free breakfast
Airport transfer
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (491)
The price is NZ$95
includes taxes & fees
4 Jan - 5 January 2025
Hampton by Hilton Bucaramanga
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About the area

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • Cabecera Shopping Mall - 9 min walk
  • La Flora Ecological Park - 17 min walk
  • Canaveral Mall - 2 min drive
  • Alfonso Lopez Stadium - 4 min drive
  • Cacique Shopping Mall - 4 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

Take in the views from the rooftop terrace when you stay at Hotel Dann Carlton Bucaramanga. Guests can visit the spa to be pampered with massages, facials or body treatments, and City View, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 135 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5264 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible airport shuttle
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

City View – This poolside family restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Taikinsa – This restaurant specialises in sushi and serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Dann Carlton Cafe Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 63570 per vehicle (one-way. Maximum occupancy 3)
  • Late checkout can be arranged for an extra charge of COP 190000 (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must present their pet's current vaccination record.

Also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga offer free cancellation for a full refund?
Yes, Hotel Dann Carlton Bucaramanga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Dann Carlton Bucaramanga?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hotel Dann Carlton Bucaramanga?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Dann Carlton Bucaramanga?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Dann Carlton Bucaramanga?
Yes, an airport shuttle is available. The charge is COP 63570 per vehicle one-way.
What are the check-in and check-out times at Hotel Dann Carlton Bucaramanga?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge of COP 190000 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Dann Carlton Bucaramanga and nearby?
Hotel Dann Carlton Bucaramanga has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Hotel Dann Carlton Bucaramanga?
Yes, there are 2 on-site restaurants, featuring local and international cuisine, pool views and poolside dining.
What's the area around Hotel Dann Carlton Bucaramanga like?
Hotel Dann Carlton Bucaramanga is in Sotomayor, a short 9-minute walk from Cabecera Shopping Mall and 2 minutes' walk from San Pio Park.

Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

El desayuno y las camas muy buenas
Juan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

EMBAJADA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay
I came to Colombia for a surgery and I stayed several weeks. I have never been treated with so much respect, love, and kindness from any staff. Nothing but an amazing treatment during my stay. Thank you specially to Luz Marina, Raul, Maria Isabel, Milena, everyone for taking such great care of me.
Maria Gabriela, 23-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neeraj, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lugar en Bucaramanga
edgar, 4-night family trip
Verified Expedia guest review

2/10 Poor

Terrible No air conditioning Miserable night
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tatiana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay and excellent service.
Yaneth, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

JOHANN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All good
Christian, 2-night trip
Verified Expedia guest review

2/10 Poor

Bathroom floor was not clean. The AC vents were not clean. When we were having breakfast at the floor “P”: 1) The fabric napkin was not clean. 2) Even when the buffet time frame was from 6:00 am till 10:00 am, at 9:00 am they did not refill the trays. If you want something, you need to request it, and they bring it directly to your table. The service was terrible at the dinner time in the same floor
Vilma, 1-night trip
Verified Expedia guest review

10/10 Exceptional

“I had a wonderful stay at the Hotel Dann Bucaramanga. The staff were incredibly attentive, the food at the restaurants was delicious, and the area was beautiful and safe. I highly recommend this hotel!”
Paola, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

adonis, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Always the first choice when visiting Bucaramanga. Great people, gym, and convenient for work and leisure
Edgar, 2-night family trip
Verified Expedia guest review

8/10 Very good

yaina, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service , freindly staff and great accommodation
Alfredo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Love this Hotel, great location and the roof top is awesome with beautiful views!
Robert, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Gloria, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cristhian Fernando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful downtown hotel!
The breakfast is wonderful. The hotel is clean and comfortable. The staff is nice and check in is easy.
Josiah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel! We were greeted with a tropical fresh tea and the service was outstanding. Only wish we had more time there. Highly recommend!
Kelly, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Dann Carlton Bucaramanga
Very good as always, stayed many times, rooms are excellent, pool is beautiful. Staff very helpful.
Charles D, 4-night trip with friends
Verified Hotels.com guest review