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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
Luxury hotel with spa, near Musée Jeanne d'Arc de Rouen

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Indoor pool
Building design
Cocktail bar, pool views, open daily
Terrace/patio
Restaurant

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • 4 meeting rooms
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$341
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed

Room, 1 Double Bed, View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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The price is NZ$196
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000

What's nearby

  • Place du Vieux-Marche - 2 min walk - 0.2 km
  • Gros Horloge - 3 min walk - 0.3 km
  • Rouen Cathedral - 7 min walk - 0.6 km
  • Tour Jeanne d'Arc - 10 min walk - 0.9 km
  • Charles Nicolle Hospital - 6 min drive - 3.2 km

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 26 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 120 min drive
  • Theatre des Arts Tram Station - 4 min walk
  • Joffre-Mutualite Tram Station - 10 min walk
  • Gare-Rue Verte Tram Station - 12 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Honoré de Balzac Tram Stop - 27 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪JM's Café - ‬2 min walk
  • ‪Auzou le Chocolatier Normand - ‬2 min walk
  • ‪Euro Café - ‬2 min walk
  • ‪Prélude - ‬1 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Adjacent to a golf course, Hotel de Bourgtheroulde, Autograph Collection is a great choice for a stay in Rouen. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Palais de Justice Tram Station is 4 minutes away.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 78 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site valet parking (EUR 27 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's games
  • Changing table

What to do

  • Free use of nearby fitness centre

Working away

  • 4 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on-site
  • Golf cart on-site
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • Adjacent to a golf course
  • An indoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Step-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Travel cot
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling

Special features

Spa

Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

L'Aumale – On-site brasserie.
L Atrium – This cocktail bar overlooks the pool. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28.00 per person
  • Late checkout can be arranged for an extra charge of EUR 110 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 60.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25.00 per accommodation, per stay

Parking

  • Valet parking costs EUR 27 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
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Frequently asked questions

Does Hotel de Bourgtheroulde, Autograph Collection offer free cancellation for a full refund?
Yes, Hotel de Bourgtheroulde, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel de Bourgtheroulde, Autograph Collection?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel de Bourgtheroulde, Autograph Collection?
Yes, pets are welcome. There's a charge of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel de Bourgtheroulde, Autograph Collection?
Yes. Valet parking costs EUR 27 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel de Bourgtheroulde, Autograph Collection?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 110 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel de Bourgtheroulde, Autograph Collection and nearby?
Hotel de Bourgtheroulde, Autograph Collection has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Hotel de Bourgtheroulde, Autograph Collection?
Yes, L'Aumale offers pool views.
What's the area around Hotel de Bourgtheroulde, Autograph Collection like?
Hotel de Bourgtheroulde, Autograph Collection is in Rouen City Centre, a short 4-minute walk from Palais de Justice Tram Station and 2 minutes' walk from Place du Vieux-Marche.

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

EXCELLENT
Une qualité d'accueil remarquable de tous Parfait ! (un petit regret: que vous ne proposiez plus les huitres comme autrefois au bar…)
Maryvonne, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Didier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pascale, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

PHILIPPE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georgina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Stunning hotel, very good location and excellent staff. Very happy with Pierre especially, very friendly and accommodating to our requests. Only slight downside is that the spa staff weren’t very friendly at all, in fact quite rude
TRACIE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Virginie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bill, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor service, avoid
This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
MARTIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

fabulous hotel
Paulus, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 3-night trip
Verified Expedia guest review

8/10 Very good

Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel
Excellent service at front fesk
Rami, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Raphael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Rebekah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect place to stay in Rouen
Beautiful hotel in the city centre
Kyle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Comfortable rooms. Great location
Karen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Richard, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A historic property with walkable distances to the old Town, restaurants and train station in Rouen. A stunning courtyard and rooms are amazing! Staff super friendly. Absolutely recommend this property!!
Janice, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The value for money is very good.The building, it’s facilities, the location and most of all the staff were all outstanding.
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service, beautiful building and great area.
Gladys, 2-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated. Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on). The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.
Linda, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tres bien place à Rouen
jean claude, 4-night family trip
Verified Expedia guest review