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All properties in New York, New York, United States of America
1 room, 2 adults

The James New York- SoHo, New York, United States of America

4.5-star4.5 stars
27 Grand St, New York, NY, 10013, United States of America

Luxury hotel with pool bar, near Washington Square Park
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Only was checked-in was I told that the restaurant was closed for renovation (evidently…Mar 5, 2020
  • Everything was being renovated so no amenities! Wish I had known to book elsewhereMar 2, 2020

The James New York- SoHo, New York, United States of America

  • Guest Room Queen Bed
  • Corner King Studio
  • Deluxe King Guest Room
  • Guest Room King Bed
  • Corner Queen ADA
  • Corner King Studio Skyline
  • Suite
  • Suite, Accessible

What’s around The James New York- SoHo, New York, United States of America

Landmarks

  • In Manhattan
  • Washington Square Park - 12 min walk
  • 5th Avenue - 15 min walk
  • New York University - 16 min walk
  • National September 11 Memorial - 21 min walk
  • One World Trade Center - 22 min walk
  • Union Square Park - 24 min walk
  • Wall Street - 25 min walk

Getting around

  • LaGuardia Airport (LGA) - 25 min drive
  • John F. Kennedy Intl. Airport (JFK) - 39 min drive
  • Liberty Intl. Airport (EWR) - 21 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 15 min drive
  • Teterboro, NJ (TEB) - 20 min drive
  • Linden, NJ (LDJ) - 24 min drive
  • New York Christopher St. Station - 16 min walk
  • New York 9th St. Station - 18 min walk
  • New York 14th St. Station - 22 min walk
  • Canal St. Station (Varick St.) - 2 min walk
  • Canal St. Station (W. Broadway) - 4 min walk
  • Spring St. Station (Vandam St.) - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 1500
  • Conference space size (meters) - 139
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Jimmy Bar - Onsite bar. Open daily.

The James New York- SoHo, New York, United States of America’s small print

Also known as

  • James Hotel
  • The James New York- SoHo Hotel
  • The James New York- SoHo New York
  • The James New York- SoHo Hotel New York
  • James Hotel New York
  • James New York
  • New York James
  • The James New York Hotel New York City
  • James New York SoHo Hotel
  • James New York SoHo
  • The James New York
  • The James New York SoHo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to October.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 45.90 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Fitness center access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room coffee
    • Concierge/valet service
    • Additional inclusions
    • WiFi access (may be limited)

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs USD 60 per night

    Rollaway beds are available for USD 40.00 per day

    Breakfast costs between USD 20 and USD 40 per person (approximately)

    Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

    Service animals exempt from fees

    WiFi is available in guestrooms for USD 0 per night (rates may vary)

    WiFi is available in public areas for USD 0 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The James New York- SoHo, New York, United States of America

    • Does The James New York- SoHo offer free cancellation for a full refund?
      Yes, The James New York- SoHo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The James New York- SoHo currently open?
      This property is closed from July 1 2020 to September 14 2020 (dates subject to change).
    • Is parking offered at The James New York- SoHo?
      Yes. Valet parking costs USD 60 per night.
    • Is there a pool at The James New York- SoHo?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at The James New York- SoHo?
      Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at The James New York- SoHo?
      You can check in from 3 PM to 1 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
    • Are there restaurants at or near The James New York- SoHo?
      Yes. Nearby restaurants include Pepolino (3-min walk), Aquagrill (4-min walk), and Dominique Ansel bakery (4-min walk).

    Recent reviews

    Very good 8.0 From 321 reviews

    Good 6.0
    Woken up
    I checked in at 1:30am and was woken up at 7:45am asking when I was checking out. I found it very rude to knock at my door early in the morning to ask when I was going to leave.
    Torie, us1 night business trip
    Good 6.0
    Review
    Rooms were in poor condition, definitely in need of an upgrade. TV was old and doors/furniture were damaged. Plus noise travels between rooms. Wouldn’t recommend.
    us3 night trip
    Exceptional 10.0
    Overall satisfied
    The hotel is clean, good size, relatively new and everything works as expected. What I really like is there are no buildings adjacent to the hotel hence you'll have a clear view outside from whichever room. The round table is small and the chair is not comfortable. A square table and cushioned chair would be great. Also the air conditioner is on the noisy side. If you set it to auto, it'll come on and off to adjust to the temperature that is set. It might wake you up in the middle of the night. I turn it off before I go to bed.
    Herry, jp7 night business trip
    Exceptional 10.0
    I loved the scones and coffee in the morning!
    ca2 night trip
    Exceptional 10.0
    The best hotel experience I have had in a long time. Kudos to the staff especially front desk attendants Leidy and Natalie.
    Zulmira, us1 night trip with friends
    Good 6.0
    It’s a little less than okay.
    Great location and I was happy to be upgraded. But there were large gnat- type bugs in the room, rain shower didn’t work, msnbc did work and overall the cleanliness and newness of the room didn’t match the price point.
    Laura, us2 night business trip
    Good 6.0
    Don't recommend
    Looks modern in pictures but is very run down, there were stains on the drapes and things like that. The day after our first night, we were gone ALL day and yet came home to our room completely untouched by the cleaning lady, we left again around 4pm and after running into the cleaning lady she said she didn't have time earlier because she had a lot of other rooms to clean, we finally had our room cleaned after 5pm... they had left old wine glasses and drink glasses that we had brought up on the first night there, throughout our entire stay. There was a honking noise in the early AM hours (not cars, coming from the hotel) and a shrieking noise like it was coming from the plumbing, for hours on end in the morning - it was very disruptive. For the amount we paid, this place was definitely not worth it. Additionally the front desk staff didn't explain the amenities or tell us that there was a $10 mini bar credit applied nightly or that there was happy hour wine and cheese or scones/coffee available for breakfast int he lobby, our family members who were also staying in the hotel let us know. Overall, I would not recommend and would not stay here again.
    us3 night family trip
    Good 6.0
    Friendly staff at this hip hotel
    My first interaction with the staff at the James was wonderful. I checked in and Kris and Bobby were extremely friendly and helpful. The hotel room was small but pleasant. The bed was very comfortable. I found the hotel on a list of romantic spots which I just wouldn’t agree with. The rooftop is small and it’s more of a party than lounge area at night. In the morning they wouldn’t let us order breakfast on the rooftop, we had to go to our room to place the order and bring it upstairs, so we went out. All in all it was an okay experience but the staff was excellent!
    Carter, us1 night romance trip
    Exceptional 10.0
    Lovely place to stay and great location
    Rosana, us1 night romance trip
    Good 6.0
    Decent but not worth the price
    It was decent. Although the first room we checked into had towels all over the floor and wasn't cleaned. The rooftop bar is super trendy so sort of club-like - if that's what you're looking for great, but wasn't the vibe we had wanted.
    Melissa, us2 night romance trip

    The James New York- SoHo, New York, United States of America

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