3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963
What's nearby
Montana - Cry d'Er Gondola - 2 min walk
Miniature Train Museum - 9 min walk
Golf Club Crans-sur-Sierre - 4 min drive
Violettes Express Gondola - 5 min drive
Aminona Gondola Lift - 8 min drive
Getting around
Sion (SIR) - 34 min drive
Geneva International Airport (GVA) - 116 min drive
Randogne Montana Station - 15 min walk
Sierre/Siders Station - 18 min drive
Saint-Léonard Station - 20 min drive
Free local area shuttle
Airport shuttle (surcharge)
Train station pickup (surcharge)
Free casino shuttle
Free ski shuttle
Restaurants
Gerber & Cie - 6 min walk
Cafe D’Ycoor - 6 min walk
Restaurant Casy - 6 min walk
Le Michelangelo - 10 min walk
Restaurant Parrilla Argentina - 8 min walk
About this property
Crans Ambassador
With ski-in/ski-out access, Crans Ambassador allows you more time for downhill skiing, snowboarding and sledging. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a health club. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage and rentals.
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Supervised childcare*
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
On-site parking is limited
Transfers
Airport shuttle*
Train station pickup*
Off-site
Free area shuttle
Free ski shuttle
Free casino shuttle
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Free local shuttle
Supervised childcare (surcharge)
Children's games
Baby bath
Changing table
What to do
Fitness classes
Pilates classes
Yoga classes
Mountain biking
Sledging
Shopping
Golfing nearby
Hiking/biking trails nearby
Winery tours nearby
Working away
Business centre
Meeting room
Computer station
Conference space (861 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Ski equipment hire
Ski storage
Snow sports gear
Facilities
1 building/tower
Built in 1972
Safe-deposit box at front desk
Terrace
Piano
Health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Ski
Ski-in/ski-out access
Free ski shuttle
Ski passes
Downhill skiing
Snowboarding
Ski storage
Ski hire
Snowshoeing
Ski lifts nearby
Ski runs nearby
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Films for purchase
Home comfort
Heating
Minibar
Espresso maker
Dressing gowns and slippers
Children's dressing gowns
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
What to enjoy
Balcony
Heated floor (bathroom)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Spa Nescens has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
On-site venue – This restaurant specialises in local cuisine.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between 27 March and 16 June.
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for CHF 150.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 35.00 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Crans Ambassador
Crans Ambassador Hotel
Crans Ambassador Hotel Montana
Crans Ambassador Montana
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana
Frequently asked questions
Is Crans Ambassador currently open?
The property is closed between 27 March and 16 June.
Does Crans Ambassador offer free cancellation for a full refund?
Yes, Crans Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crans Ambassador?
Yes, there's an indoor pool.
Are pets allowed at Crans Ambassador?
Yes, pets are welcome. There's a charge of CHF 35.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crans Ambassador?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Crans Ambassador?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crans Ambassador?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Crans Ambassador and nearby?
During the winter, enjoy on-site recreation such as downhill skiing and snowboarding, and return when the snow melts for mountain biking. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crans Ambassador also has a sauna and a steam room.
Are there restaurants at or near Crans Ambassador?
Yes, there's an on-site restaurant that offers local cuisine.
Does Crans Ambassador have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crans Ambassador like?
Crans Ambassador is a short 2-minute walk from Montana - Cry d'Er Gondola and 14 minutes' walk from Crans-Cry d'Er Gondola.
Crans Ambassador Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
8 September 2024
Laura
Laura, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Amazing
Justin
Justin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 December 2023
Jonathan
Jonathan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 August 2023
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Lynda
Lynda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 March 2023
SABINE
SABINE, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2022
Luxury in Crans
Great, high end hotel with excellent facilities and service
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2022
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Himayani
Himayani, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
12 January 2022
Great hotel
Excellent service and nice utility
Excellent concierge
Close to ski lift
Khaled
Khaled, 6-night family trip
Verified Expedia guest review
8/10 Very good
13 August 2021
Bery nice hotel with friendly staff
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 April 2021
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
1 February 2021
This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would highly recommend the La Muna restaurant. However, the clientele staying here were clearly not happy to see a family with small children (well behaved ones may I add) enjoying the same facilities as them, particularly in the spa and lounge areas. The staff however were wonderful and made us feel very welcome, but just something to bear in mind if you are travelling with small children.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 February 2021
Katherine
Katherine, 2-night trip
Verified Expedia guest review
8/10 Very good
11 March 2020
Good service, bad forest view rooms
Service was excellent. Forest rooms are very small, view is bad with people in the street being able to see inside the room. Not recommended.
kaweh
kaweh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 February 2020
Great location, beautiful view nice room. The costumer service of the staff where very helpful
Gianluca
Gianluca, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 February 2020
A very lovely, elegant and modern hotel. Restaurants are excellent. We would like to stay here again if visiting Crans-montana in the future.
Shawn
Shawn, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 January 2020
Excellent everything!!!! View location room service .....
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
23 January 2020
Stay away. Bottom line. Not accommodating and rude
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
15 January 2020
Excellent property with fabulous staff
I wanted to start the year of in a relaxing way and decided to book a four night stay to indulge in spa treatments and just relax. All the staff were excellent, from the contact prior to my stay to my arrival, throughout my stay and leaving too. Very polite warm welcoming individuals.
The only thing I would change would be the food in the restaurant and room service particularly as I am gluten free and there were limited options. Everything else was perfect and I would definitely go back again for a summer experience rather than a winter snowy break.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2019
La crème de la crème !
Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2019
Elegant modern style, amazing staff and breathtaking views, Coupled with one of the best spa facilities I have seen in a hotel (particularly gym and pool size). Very few things can beat dinner on their terrace (I think I can eat that truffled pizza and burattina with yellow gazpacho) any day of the year. All in all a wonderful experience (and we had a fortune of visiting the hotel four time in one month....) The only thing to note is that room size varies quite a bit between various room types, so I would read the description carefully before booking.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 August 2019
Wonderful
Fawzi
Fawzi, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
20 July 2019
Reservation staff unhelpful
I have try to cancel a wrong reservation for the last two months and still shows active, and will try to charge my Amex witch I will dispute. Front desk very unhelpful. And not knowledgeable
max
max, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 March 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
17 March 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
14 March 2019
Hard to leave the hotel...
I really enjoyed the comfort of the room. Amazing view on the mountains. After a ski day you can enjoy a drink at the terrasse by the fire pit looking at the amazing sunset (or see the snow fall ;) multiple choices of restaurants if you don’t want to leave the hotel. And the Spa has an amazing pool.