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Hotel Casa del Callejon

2.0 star property
City centre hotel within walking distance of Puebla Cathedral

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa del Callejon

Single Deluxe | View from room
Courtyard
Single Deluxe | View from room
Exterior
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Free parking
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Spa services
  • 24-hour front desk
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Standard

Single Standard

Single Standard

Highlights

Balcony
Individually furnished
Individually decorated
TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe

Double Deluxe

Double Deluxe

Highlights

Balcony
Individually furnished
Individually decorated
TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 50 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Single Deluxe

Single Deluxe

Single Deluxe

Highlights

Balcony
Individually furnished
Individually decorated
TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 50.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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8.6 out of 10, Excellent, (1030)
The price is NZ$103
includes taxes & fees
20 Jan - 21 January 2025
NH Puebla Centro Histórico
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About the area

Map
3 Oriente Num 603 Centro, Puebla, PUE, 72000

What's nearby

  • Los Sapos Bazaar - 1 min walk - 0.2 km
  • Zócalo de Puebla - 6 min walk - 0.5 km
  • Puebla Convention Center - 6 min walk - 0.6 km
  • Puebla Cathedral - 9 min walk - 0.8 km
  • Centro Expositor - 7 min drive - 4.4 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 40 min drive
  • Puebla–Cholula Tourist Train Terminal - 29 min walk

Restaurants

  • ‪La Pasita - ‬1 min walk
  • ‪La Casa del Mendrugo - ‬2 min walk
  • ‪El Ídolo de México - ‬2 min walk
  • ‪Pozolería Matamoros - ‬1 min walk
  • ‪La Berenjena - ‬1 min walk

About this property

Hotel Casa del Callejon

When you stay at Hotel Casa del Callejon, you'll be in a great location, within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests will have free perks such as WiFi and valet parking. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 6 PM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 15
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (2 total, up to 7 kg per pet)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • On-site extended parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol served on site

Property amenities

What to do

  • Use of nearby fitness centre
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1700
  • Safe-deposit box at front desk
  • Spa services
  • Colonial architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 21-inch TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.

Fees & policies

Pets

  • Pets are allowed for an extra charge of MXN 150 per pet, per night

Policies

Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Casa del Callejon
Casa del Callejon Puebla
Hotel Casa del Callejon
Hotel Casa del Callejon Puebla
Hotel Casa Callejon Puebla
Hotel Casa Callejon
Casa Callejon Puebla
Hotel Casa del Callejon Hotel
Hotel Casa del Callejon Puebla
Hotel Casa del Callejon Hotel Puebla

Frequently asked questions

Are pets allowed at Hotel Casa del Callejon?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 7 kg per pet. There's a charge of MXN 150 per pet, per night.
Is parking offered on site at Hotel Casa del Callejon?
Yes, there's free valet parking.
What are the check-in and check-out times at Hotel Casa del Callejon?
Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Casa del Callejon and nearby?
Hotel Casa del Callejon has spa services.
Does Hotel Casa del Callejon have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Casa del Callejon like?
Hotel Casa del Callejon is in Puebla Historic Center, a short 6-minute walk from Zócalo de Puebla and 9 minutes' walk from Puebla Cathedral.

Hotel Casa del Callejon Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Very good

EXCELLENT LOCATION, MANY SHOPS AND RESTAURANTS WHERE YOU CAN TASTE THE GASTRONOMY OF THE REGION AND CLOSE TO THE PUBLIC TRANSPORTATION SERVICE AS THE BUS AND TRAIN STATION TO TRAVEL TO TOURIST SITES
CARLOS, 3-night trip
Verified Expedia guest review

8/10 Very good

Absolutely loved my stay, the location in Puebla is perfect, making all points of interest perfectly reachable on foot. The staff was wonderful and friendly too, and did their very best to make me feel welcome in their charming property.
2-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

Cute but cramped
Hotel staff was great. We first stayed in room 7, without a window it was damp and humid. Staff was able to change our room without any issue. both rooms we stayed in were cramped. There wasn't any space to take clothes out of our bags. Nowhere to hang more than one wet towel.
3-night trip
Verified Orbitz guest review

6/10 Good

Great location, basic hotel
Nice little hotel using an old house/building so feel like you’re staying in part of the town. Room was basic - shower area built into one corner of the room by a half height wall. Bed was small and quite hard. Only stayed for 1 night, so the location was the best bit. Good for a short stay in Puebla.
Julie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Location was great
I had a very good stay at Casa Callejon - staff was friendly,it was clean and the location was great. The only disappointment I had was that I was given a room on the main floor with no windows at all and as the front door opened on what was a shared area, I kept it closed. It was also under the staircase to an upstairs room. I did ask about a room upstairs as there were so few guests as those had balconies and looked onto the street - which in fact I thought I had booked. Anyway - got used to the little room under the stairs and enjoyed 5 days there.
Penelope, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Old charm in center of Puebla.
The hotel is located so close to walking distance to everywhere. The stuff are so friendly. I felt at home here. The building has old charm and perfect for my taste. Only one thing I didn't like was that bed was hard. I put the blanket in the closet under the sheet and my problem was solved. I will stay here if I come back to Puebla.
Yoshihiro, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A VERY good inexpensive hotel right off the main plaza and surrounded by MANY cafés, restaurants, street vendors ,shops, etc. Hotel is spotless and the manager is SUPER helpful, friendly, and accommodating. Rooms have neither air nor heat, so you might want to consider that if you are in Puebla during peak summer or winter. I would gladly stay here again.
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to the zocalo.
The hotel staff are really great. They called a laundry service to pick -up my laundry and then brought it back clean and folded.
Verified Expedia guest review

8/10 Very good

Litle hotel in a great place
The hotel is on the best place in town just next to the center. In i life street full of restaurants and live music. It is a litle noise until 11 oclock the everything dies down. The rooms are big . But no ac / safe or tv in english. But that is no problem you are next to a historic center and beautiful restaurants. It is a nice town with good pepole
Verified Hotels.com guest review

6/10 Good

Nice hotel but horrible sleep
This hotel had character and was in a great location and would have got a much better rating if not for the following issues: - bed pillows were way too big/thick and really uncomfortable - the bed sheet didn't even cover the bed, and was clearly meant for a single bed rather than a double. When we asked for a larger sheet we were told that they didn't have any larger sheets. This may have been due to something lost in translation between English and Spanish - the hotel staff were using the room upstairs for something, and on one of the nights they were quite noisy into the early hours of the morning, playing music etc - worst of all, there were a LOT of mosquitos or midges somehow getting into the bathroom, which would then fly into the bedroom at night and buzz around our heads while trying to sleep. Really really annoying!! As I say, nice place with friendly staff but we hardly slept at all because of the above.
Verified Hotels.com guest review

8/10 Very good

Room in a colonial house with the best staff
This hotel has the atmosphere of an ancient colonial house. The house has been nicely separated into several rooms, each of them having their own bathroom. Our room was small but comfortable with beautiful ancient wood furniture. Bathroom was smelly because of the sewer pipes; we called the hotel staff and they came immediately to fix the problem. Hotel service was excellent: staff at the front desk was helpful and friendly. They indicated us many places to visit in the city and they accommodated our stay perfectly. The hotel has a free parking (very convenient as the hotel is located close to the city center where it is difficult to park).
Verified Hotels.com guest review

10/10 Exceptional

First visit to Mexico
We spent 7 nights at this hotel Employees were very helpful when asked questions and directions. They even brought coffee and breads to the room at 9am. We enjoyed Puebla very much and felt very safe at this hotel. They understood enough English that made it easy for us to navigate. Mattresses were a bit hard for our liking but otherwise the room was perfect. Will definitely stay here again upon return.
Verified Hotels.com guest review

8/10 Very good

Friendly, great customer service
I arrived late at night after several flight delays; they greeted me by name as I walked in the door. Unfortunately, my luggage did not arrive with me. The desk staff, manager and hotel owner spent 3 days trying to get my bag, since they speak Spanish and can convey the need. Finally after the owner's intervention on day 4, my bag was delivered. That's real service. The hotel is a 300-year-old building with 8 guest rooms. I was the only guest on several nights. I was upgraded because of a long stay (a week vs a night or two). Breakfast is served upon request, included in rate, but includes only sweet breads, coffee and juice. That's sufficient for me. Throughout Mexico, beds are hard, especially in rustic hotels; same here. The central courtyard is beautiful. The location is great, near the zocalo, but not on it. I'll definitely stay here again.
Verified Hotels.com guest review

6/10 Good

It was ok.
Just adequate
Verified Hotels.com guest review

10/10 Exceptional

Excellent experience at this hotel. Beautiful architecture, great people ready to help and give a good service. It's an old house, therefore things like bathrooms cannot be as comfortable as a modern hotel, but still could be improved. Location is excellent. Breakfast is very convenient, simple but well done. Always nice people at the front desk, who also gave us good recommendations and directions.
Verified Hotels.com guest review

10/10 Exceptional

friendly and safe
I love this hotel, the owners are a delight, it is a clean, safe hotel with wonderful historic vibes. Highly recommend
Verified Expedia guest review

2/10 Poor

nigthmare hotel
at check inn, some other hotel guest was complaining at front desk about the rooms "ho ho" the guy was rigth, we can even took a shower because as soon you open the wather a dirty mix coming up from the drain and the room was totally dirty, we never walk whit no shoes afraid to get an infection and as soon we wake up we move to a very nice clean and good service hotel around the corner. Expedia don't should advertise places this bad and dirty
Verified Expedia guest review

4/10 Fair

¡qué desilusión!
En la reserva se indicó que "Casa del Callejón" cuenta, entre otros, con servicios de: a) Desayuno gratis: consiste en vaso de jugo, una taza de café y una galleta. ¿eso es desayuno? Mejor especifiquen lo que ofrecen, yo esperaba algo mejor. b) Habitación con vista a la ciudad: NADA DE VISTA A LA CIUDAD. Tiene un mini balcón de escasos 80 cm2, con vista ¡AL EDIFICIO DE ENFRENTE, A CINCO METROS DE DISTANCIA!!! Además la habitación está muy mal iluminada, sumamente oscura. Tuvieron que traer otra lámpara para poder leer. c) Servicio de Comida y bebida las 24 H: El hotel no tiene cocina, ni comedor, ni convenio con ningún establecimiento para dar el servicio ofrecido. d) TV: Los controles no servían, la encargada se los llevó a cambiarle pilas. Ya encendida presentó un fuerte zumbido, que a su vez no permitía escuchar los diálogos, así que el primer día nos quedamos sin tele. El segundo día repararon el sonido hasta la noche. d) WI FI gratis: es demasiado débil y lento. No logra abrir las páginas que se quieren consultar en el celular. Tuve que usar y gastar mis "datos". RECOMENDACIONES: revisen el buen funcionamiento de todas las instalaciones de la habitación y servicios ANTES de que llegue el huésped. Es muy molesto querer llegar a descansar y lo primero que uno aprecia son fallas. O mejoran su "desayuno" o mejor no lo ofrezcan. todo esto hace que uno se pregunte "¿Así van a ser mis vacaciones? ". NO VOLVERÉ NI LO RECOMENDARÉ.
LAURA, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

hotel básico solo para dormir en cama dura
Lo primero es que la reserva incluía desayuno, pero en el hotel dijeron que era "un error de Expedia". Tras discutir mucho, ofrecieron un café con pan (malísimo) y un vaso de jugo artificial. Después la habitación es muy básica, sin mesa o escritorio minimo para poder poner la computadora. El wifi muy deficiente: terminé conectando internet de mi celular. La cama es muy dura, lo que en mi caso no me molesta pero es bueno que lo sepa quien reserve y tenga problemas con dormir en camas duras. Una pena, porque el caserón es bonito y tranquilo. Si se esmeraran podría ser incluso un buen hotel boutique.
pedro, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Bien ubicado pero muchas fallas en los servicios.
El baño no tiene techo y el agua primero estuvo tibia por la noche el primer día, el segundo día solo a las 9am hubo agua caliente por lo que solo mi esposa tuvo esa dicha a mi me tocó agua fría. Debido a que el baño no está bien estructurado se inundaba fácilmente al bañarse. La señal del Internet estaba fuera de nuestro alcance en nuestra habitación. Y en el closeth no se podía colgar la ropa.
Gabriel, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

No había agua caliente el primer día que llegue y no me ayudaron
2-night trip
Verified Expedia guest review

8/10 Very good

Flowercita, 1-night trip
Verified Expedia guest review

8/10 Very good

hotel muy bonito, el detalle es el agua caliente y ruido exterior
cinthya, 1-night trip
Verified Expedia guest review

8/10 Very good

Esta en un lugar muy cercas del centro Afuera del hotel esta todo muy bonito El trato fue muy amable El cuarto no era de lo mejor pero para el precio y lugar donde se ubica Me parece una excelente opción
Daniel, 2-night romance trip
Verified Hotels.com guest review