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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Alley of the Kiss

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Photo gallery for Hotel Chocolate Carruaje

Exterior
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; Mexican cuisine, pool views
Reception
Hotel Chocolate Carruaje features a rooftop terrace and puts you a short five-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy or manicures and pedicures, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • Pool
  • Spa
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • BBQ(s)
  • Free self-parking
  • Children's menu
The current price is NZ$78
includes taxes & fees
30 Jul - 31 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

1 bedroom, in-room safe, free WiFi

Family Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, free WiFi

Superior Quadruple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

1 bedroom, in-room safe, free WiFi

Classic Quadruple Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

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About the area

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Mummies Museum - 19 min walk - 1.6 km
  • Alley of the Kiss - 2 min drive - 1.6 km
  • Juarez Theater - 3 min drive - 1.9 km
  • Union Garden - 3 min drive - 1.9 km
  • University of Guanajuato - 3 min drive - 1.9 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 36 min drive

Restaurants

  • ‪El Lugar de la Pizza - ‬11 min walk
  • ‪Restaurante las Mercedes - ‬9 min walk
  • ‪Pollo Feliz - ‬9 min walk
  • ‪Hacienda el Fresno - ‬6 min walk
  • ‪Carajo Bar Gto - ‬3 min walk

About this property

Hotel Chocolate Carruaje

Hotel Chocolate Carruaje features a rooftop terrace and puts you a short five-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy or manicures and pedicures, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible business centre
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Las Carretas – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Chocolate Carruaje?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Chocolate Carruaje?

Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chocolate Carruaje?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is noon.

What is there to do at Hotel Chocolate Carruaje and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Hotel Chocolate Carruaje?

Yes, Las Carretas offers Mexican cuisine and pool views.

What's the area around Hotel Chocolate Carruaje like?

Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 20 minutes' walk from Alhondiga de Granaditas Museum.

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Hotel Chocolate Carruaje Reviews

Reviews

7.0

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

.
Macario, 2-night trip

4/10 Fair

Más o menos

Más o menos. El piso de la habitación estaba sucio había mal olor. No hubo agua caliente y a la salida se les comentó. Sus políticas te las hacen firmar a la entrada comprometiéndote a pagar alguna cosa pero ellos solo se disculpan sin retribuir por las cosas que te incomodan
Martha Elena, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Todo muy buen, excelente servicio
Carlos alberto, 1-night trip

10/10 Exceptional

Excelente lugar

Alberto, 3-night trip

8/10 Very good

Si regreso a hospedarme con ustedes

El hotel, muy cómodo, mucha tranquilidad. La única observación, los precios del restaurante, excesivamente altos, sean más competitivos y atraerán comenzales
Erendira Cecilia, 2-night trip

8/10 Very good

Daniel, 1-night trip

6/10 Good

la limpieza del cuarto esta bien pero la alberca demasiado sucia y muy pequeña, la recepcionista muy prepotente sin querer solucionar
2-night trip

6/10 Good

Desayuno muy limitado y caro.
Esteban, 2-night trip

8/10 Very good

Michael, 3-night trip

2/10 Poor

Muy terrible la recepcionista nos puso en un cuarto hasta arriba del cerro y venía un adulto mayor se enojo cuando quisimos cambiarnos, no hay agua caliente, el desayuno no vale para los menores solo te dan unos Hot cakes y lo que venden ahí es demaciado caro y son los del restaurante muy lentos, don pedro es del personal muy amable qué siempre nos estuvo apoyando mucho más que la misma encargada muy atento en todo debería de decir que fue el más amable de la estancia.... Las que limpian las habitaciones también super amables.
Beatriz Yaquelin, 3-night trip

4/10 Fair

La alberca super pequeña, la habitación sencilla, no caía agua para bañarse. Nada que ver con lo que aparecía en las fotografías.
Grizel, 1-night trip

4/10 Fair

El lugar es bonito, con una estética agradable y un ambiente acogedor. Sin embargo, las condiciones de confort dejaron mucho que desear. A pesar del calor, ninguna ventana se podía abrir, lo que hacía que la ventilación fuera insuficiente. Además, el ventilador disponible solo arrojaba aire caliente, lo que dificultaba descansar. Las camas resultaron ser bastante duras y las almohadas incómodas, lo que hizo que dormir fuera complicado. A pesar de estos inconvenientes, quiero destacar la amabilidad del personal, quienes siempre estuvieron atentos y brindaron un trato excepcional.
Jhankarlo, 4-night trip

8/10 Very good

Ninguna en particular
Abel, 3-night trip

6/10 Good

Los niños moldeados son muy antipáticos, muy aprovechados y lentos
Oscar, 1-night trip

10/10 Exceptional

Excelente , solo falta mejorar su servicio de desayunos
Jorge Luis, 2-night trip

10/10 Exceptional

Solo un poco mas seguridad en la.puerta del cuerto
Alberto, 5-night trip

4/10 Fair

Todo bien menos el servicio al cliente

El hotel en general está bien, el problema… la gente que trabaja allí. Una Srita Laura todo menos educada con los clientes, pésima actitud todo el tiempo. Entregaron habitaciónes después de las 6 pm!!! Lo único que realmente vale la pena del hotel el señor Pedro!!!
Aura, 1-night trip

8/10 Very good

Excelente atención del personal, agradables, amables y atentos. Cercanos a tiendas de conveniencia, la cocina del restaurante deliciosa al igual que los tacos que están en el lugar
Michelle, 3-night trip

4/10 Fair

SANDRA LORENA, 2-night trip

8/10 Very good

En general está en buena ubicación, tiene estacionamiento, te consiguen transporte confiable, etc
Joseaugusto, 1-night trip

2/10 Poor

Todo se escucha, el desayuno muy malo y el agua sale fría.
JORGE EDUARDO, 1-night trip

10/10 Exceptional

Me gustó la estancia, fueron muy amables y atentos en las necesidades que teniamos
Mayda, 1-night trip

10/10 Exceptional

Es un lugar súper bonito, y no está tan retirado del centro.
Gabriela, 1-night trip

8/10 Very good

Cumple con necesario para descasar y el estacionamiento es amplio
Catalina, 1-night trip