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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Alley of the Kiss

Choose dates to view prices

Hotel Chocolate Carruaje features a rooftop terrace and puts you a short five-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy or manicures and pedicures, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • BBQ(s)
  • Free self-parking
  • Children's menu
The current price is NZ$99
includes taxes & fees
13 May - 14 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

In-room safe, free WiFi

Superior Quadruple Room

7.2 out of 10
Good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Quadruple Room

In-room safe, free WiFi

Classic Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, free WiFi

Family Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi
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About the area

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Macrocenter I - 3 min walk - 0.3 km
  • Regional Museum of Guanajuato Alhondiga - 20 min walk - 1.6 km
  • Alley of the Kiss - 4 min drive - 1.6 km
  • University of Guanajuato - 5 min drive - 1.9 km
  • Mummies Museum - 7 min drive - 2.7 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 36 min drive

Restaurants

  • ‪Hacienda El Fresno - ‬6 min walk
  • ‪Tacos don taco - ‬10 min walk
  • ‪Comedor Real - ‬1 min walk
  • ‪Mariscos "El Ausente - ‬13 min walk
  • ‪Restaurante La Huerta Café - ‬5 min walk

About this property

Hotel Chocolate Carruaje

Hotel Chocolate Carruaje features a rooftop terrace and puts you a short five-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy or manicures and pedicures, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.

At a glance

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Hotel size

    • 50 rooms
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Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible business centre
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Las Carretas – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Also known as

Hotel Chocolate Carruaje Hotel

Hotel Chocolate Carruaje Guanajuato

Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

Is there a pool at Hotel Chocolate Carruaje?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Chocolate Carruaje?

Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chocolate Carruaje?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is noon.

What is there to do at Hotel Chocolate Carruaje and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Hotel Chocolate Carruaje?

Yes, Las Carretas offers Mexican cuisine and pool views.

What's the area around Hotel Chocolate Carruaje like?

Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 20 minutes' walk from Alhondiga de Granaditas Museum.

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Reviews

Hotel Chocolate Carruaje Reviews

7.4

Good

8.0

Cleanliness

8.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Clean rooms and great staff
Deisy, 3-night trip
Verified

8/10 Very good

Great
Jose, 1-night trip
Verified

10/10 Exceptional

Todo excelente
Nancy, 1-night trip
Verified

10/10 Exceptional

Excelente
Heriberto, 4-night trip
Verified

10/10 Exceptional

Clean Easy acces
miguel, 1-night trip
Verified

8/10 Very good

Super
Luz Maria Resendis, 2-night trip
Verified

2/10 Poor

Receptionist was rude from the start, not very approachable, and had to wait 15-20 minutes for my reserved room. She only pointed the building where we had our room at. We weren’t given any wifi information at the time of check in, only a remote for the TV. Mattress was very hard. I reserved for 4 people and there was ONE towel in the bathroom. Never returning as there is more hotels that are more accessible and comfortable for less.
Karina, 1-night trip
Verified

4/10 Fair

.
Macario, 2-night trip
Verified

2/10 Poor

Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
faviola, 1-night trip
Verified

4/10 Fair

Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
SOONGUN, 1-night trip
Verified

2/10 Poor

They change the property witout telling me
Omar Escobar, 5-night trip
Verified

8/10 Very good

Todo excekente.. solo que en la descripción ponen que son camas queen y no ..solo son matrimoniales
Alejandra, 4-night trip
Verified

4/10 Fair

La habitación olía tremendamente a humedad, la chapa de la puerta no servía, la cama dura como piedra, el baño tremendamente incómodo.
José Roberto, 2-night trip
Verified

6/10 Good

Mi hospedaje incluia desayuno diario y no fui notificado
Tomas, 3-night trip
Verified

2/10 Poor

Estuvieron trabajando a un lado de la habitación asi que bastante ruido, instalaciones incomodas, la TV no funcionaba
RICARDO, 2-night trip
Verified

2/10 Poor

Las paredes con mucha humedad y despintadas. Cucarachas gigantes en la regadera y clóset. Un olor espectrufacto penetrante. No pudimos terminar bien la noche aunque estábamos cansadisimos. No vale la pena. Las instalaciones de las habitaciones están pesimas, de tercer mundo.
Doris, 1-night trip
Verified

2/10 Poor

Muy austero
Israel, 1-night trip
Verified

10/10 Exceptional

Excelente todo ..... Solo el ruido de arriba jaja pero todo excelente
violeta, 2-night trip
Verified

2/10 Poor

La habitación no era diferente al de las fotos, el colchón era una piedra, demasiado ruido del restaurante, olor a humedad, almohadas muy viejas
Claudio David, 3-night trip
Verified

4/10 Fair

Instalaciones muy básicas y en mal estado.
Karla, 1-night trip
Verified

4/10 Fair

cala dura y cuartos antiguos
Carolina, 2-night trip
Verified

8/10 Very good

Un lugar muy tranquilo y limpio. El servicio en general
RODRIGO, 1-night trip
Verified

10/10 Exceptional

bueno comodo tranquilo
Maria Teresa, 1-night trip
Verified

10/10 Exceptional

Ubicación céntrica, fácil llegar, estacionamiento amplio, ideal para familias grandes
Marcela, 2-night trip
Verified

8/10 Very good

Está bien para las estrellas que tiene lo que más me gustó es que tenía buen internet, es staff muy atentos y a todas horas, las camas leí que están duras pero para mí estaban muy bien son ortopédicas y dormirnos muy agusto no hay aire pero no se necesita en estas fechas supongo en tiempo de calor que si
Claudia, 3-night trip