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Sheraton Kampala Hotel

4.0 star property
Family-friendly Kampala hotel with full-service spa, connected to the convention centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Kampala Hotel

2 bars/lounges, poolside bar
Exterior
Sports facility
Minibar, in-room safe, desk, blackout curtains
Club Suite, 1 King Bed, Non Smoking, Balcony | Living room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Connecting rooms available
  • Non-smoking
  • Spa
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
The price is NZ$358
includes taxes & fees
10 Jan - 11 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
  • 84 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Couples treatment room(s), sauna, hot tub, steam room, body treatments

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Pool
Spa
Airport transfer
Free parking
9.4 out of 10, Exceptional, (172)
The price is NZ$386
includes taxes & fees
23 Dec - 24 Dec
Kampala Serena Hotel
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About the area

Map
Ternan Avenue, Kampala

What's nearby

  • Makerere University - 3 min drive - 3.1 km
  • The Acacia Mall - 3 min drive - 2.8 km
  • St. Francis Hospital - Nsambya - 3 min drive - 2.9 km
  • Embassy of the United States - 3 min drive - 3.4 km
  • Mulago National Specialized Hospital - 4 min drive - 3.1 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 54 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Karveli Bakery and More - ‬6 min walk
  • ‪Fang Fang Restaurant, Communications House - ‬11 min walk
  • ‪Slow Boat Resturant - ‬10 min walk
  • ‪Equator Bar - ‬8 min walk
  • ‪Seven Seas Restaurant - ‬8 min walk

About this property

Sheraton Kampala Hotel

Adjacent to a golf course, Sheraton Kampala Hotel is a great choice for a stay in Kampala. Guests can visit the spa to be pampered with massages, facials or body treatments, and Paradise Grill, one of 5 restaurants, serves barbecue. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, Filipino, French, German, Greek, Italian, Romanian, Spanish

At a glance

DONE

Hotel size

    • 236 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site extended parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Fitness classes
  • Racquetball/squash
  • Shopping
  • Golf lessons nearby

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Conference space (11055 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1967
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Local maps

Special features

Spa

Sheraton Kampala Hotel Spa has 1 treatment room. Services include facials and body treatments. The spa is open daily.

Dining

Paradise Grill – Overlooking the garden, this restaurant specialises in barbecue. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge of USD 60 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 45.0 per night

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Frequently asked questions

Does Sheraton Kampala Hotel offer free cancellation for a full refund?
Yes, Sheraton Kampala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Kampala Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Kampala Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Kampala Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sheraton Kampala Hotel?
Yes, an airport shuttle is available. The charge is USD 60 per person one-way.
What are the check-in and check-out times at Sheraton Kampala Hotel?
Check-in start time: 3 PM; check-in end time: 5 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Sheraton Kampala Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Kampala Hotel also has 2 bars, a 24-hour fitness centre and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Sheraton Kampala Hotel?
Yes, there are 5 on-site restaurants, featuring al fresco dining, barbecue and garden views.
Does Sheraton Kampala Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Kampala Hotel like?
Sheraton Kampala Hotel is in the heart of Kampala, a short 13-minute walk from The Parliament of the Republic of Uganda and 14 minutes' walk from Uganda Golf Course.

Sheraton Kampala Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff were very friendly and helpful.
Michael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

William, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Aegis, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
BOA, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It is not my first time nor will it be my last time I stay
IBRAHIM, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Blu3 reunion
Wow factor from the entrance to the checkout . Everything and more in place for my comfort,logistics and applications. The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion . This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
Graeme, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad experience
Khada, 2-night trip
Verified Expedia guest review

8/10 Very good

My experience
My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reuben, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Dan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Philip, 10-night trip
Verified Expedia guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff very friendly ad supportive!
VOLKER, 1-night trip
Verified Expedia guest review

10/10 Exceptional

great hotel staff, very flexible and friendly
VOLKER, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Noah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff very friendly and exemplary customer service
peter kankaka, 6-night family trip
Verified Expedia guest review

8/10 Very good

MD DIDARUL, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Faith, 2-night business trip
Verified Expedia guest review

8/10 Very good

Rami, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Winston, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Food was so nice and receptionist like Dalton he is so caring
Verified Expedia guest review

8/10 Very good

the place to stay
great service. center location old facility...
eran, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was good and clean overall nice
Verified Expedia guest review