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Rusutsu Resort Hotel & Convention

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Indoor pool
Indoor pool
Indoor pool
Triple Room, Non Smoking, North & South Wing | Room

Overview of Rusutsu Resort Hotel & Convention

Rusutsu Resort Hotel & Convention

4.0 star property
Rusutsu ski-in/ski-out hotel with 4 restaurants and ski storage

8.4/10 Very good

196 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
13, Izumikawa, Rusutsu, Hokkaido, 048-1711
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 4 restaurants and 2 bars/lounges
  • Indoor pool and lazy river
  • Hot springs
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • 9 outdoor tennis courts
  • Waterslide
  • 2 coffee shops/cafes
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television

Choose dates to view prices

About this area

Getting around

  • New Chitose Intl. Airport (CTS) - 77 min drive
  • Niseko Station - 27 min drive
  • Kutchan Station - 29 min drive
  • Toya Station - 29 min drive
  • Airport shuttle (surcharge)
Map

About this property

Rusutsu Resort Hotel & Convention

4-star family-friendly hotel adjacent to a golf course
You can look forward to 9 holes of golf, a roundtrip airport shuttle, and an indoor public bath (no minerals) at Rusutsu Resort Hotel & Convention. Hit the slopes at this hotel offering ski-in/ski-out access, ski equipment rentals, and ski lessons. For some rest and relaxation, visit the hot springs. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature local cuisine and more. Enjoy onsite activities like snow tubing, rock climbing, and snowshoeing. In addition to a grocery/convenience store and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with a lazy river and a waterslide
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • 9 outdoor tennis courts, 11 meeting rooms, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Rusutsu Resort Hotel & Convention include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 531 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 4 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle from 8:30 AM to 4:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Waterslide
  • Lazy river
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Bed rails

What to do

  • Golfing
  • Mountain biking
  • Rock climbing
  • Horse riding/rentals
  • Sledding
  • Hot springs
  • Shopping
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • 11 meeting rooms
  • Conference space (904 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 9 holes of golf
  • An indoor pool
  • Arcade/game room
  • Golf clubhouse on site
  • Lazy river
  • 9 outdoor tennis courts
  • Waterslide

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Ski

  • Ski-in/ski-out access
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snow tubing
  • Snowmobiling
  • Snowshoeing

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.

Dining

Belle Vue - This restaurant serves dinner only.
Oktober Fest - This buffet restaurant serves breakfast and dinner. Open select days.
Kakashi - This gastropub specializes in local cuisine and serves dinner only. Open select days.
Sekkatei - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3300 for adults and JPY 2310 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3500 per person (one-way)

Renovations and closures

The property is closed between October 24 and November 25.

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for JPY 3500.0 per day
  • Airport shuttle service for children costs JPY 3500 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 2 PM to 10 PM
  • Hot springs access available from 2:00 PM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Frequently asked questions

Is Rusutsu Resort Hotel & Convention currently open?
The property is closed between October 24 and November 25.
How much does it cost to stay at Rusutsu Resort Hotel & Convention?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Rusutsu Resort Hotel & Convention on 12 October 2022 start from NZ$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Rusutsu Resort Hotel & Convention offer free cancellation for a full refund?
Yes, Rusutsu Resort Hotel & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rusutsu Resort Hotel & Convention?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rusutsu Resort Hotel & Convention?
Yes, there's an indoor pool. Guests have pool access from 2 PM to 10 PM.
Are pets allowed at Rusutsu Resort Hotel & Convention?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rusutsu Resort Hotel & Convention?
Yes, there's free self parking.
Is airport shuttle service offered by Rusutsu Resort Hotel & Convention?
Yes, an airport shuttle is available from 8:30 AM to 4:30 PM on request. The charge is JPY 3500 per person one-way.
What are the check-in and check-out times at Rusutsu Resort Hotel & Convention?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at Rusutsu Resort Hotel & Convention and nearby?
Have fun with winter activities like snowboarding, snowshoeing, and snow tubing and in warmer months, practice your swing at the onsite tennis courts. Additional recreation onsite includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a lazy river. Rusutsu Resort Hotel & Convention also has an arcade and a garden.
Are there restaurants at or near Rusutsu Resort Hotel & Convention?
Yes, there are 4 onsite restaurants, featuring local cuisine. Nearby restaurants include Kazahana (5-min walk), Atrium (5-min walk), and Rodeo Drive (8-min walk).

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.8/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness
Write a review

10/10 Exceptional

Phin Nee, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eugene, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Eugene, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Was ok, Wasnt the cleanest of hotels, carpet felt old and dirty in room.
6-night trip
Verified Wotif guest review

10/10 Exceptional

Great Resort!!
Joe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

New onsen, lots of restaurants!
Excellent resort with a NEW open-air onsen (hot spring bath) with great views of the mountain. Large variety of restaurants, shops, and services make this a great place to stay for several days.
Warren, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything under one Roof We really had a wonderful time at Rusutsu. Transport to and fro from the airport and city was a breeze. Room was spacious and clean. Service was great. There were many dining options and souvenir shops within the resort as well as convenience shops within walking distance. Breakfast at Oktober Fest was superb with a wide selection. Definitely recommend!!
3-night trip with friends
Verified Expedia guest review

8/10 Very good

It was like a Disneyland with games..rides..unexpected n mask resort
Fm, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Took the free shuttle bus near Sapporo station to Rusutsu. Note the shuttle bus to/from Chitose Airport is not free. The hotel room is clean, the staff speak good English and were very helpful, and the family/beginner slope was very long but a bit steeper at the top. Ample locker facilities. Cheap food options however, are a bit lacking besides some fast food and a cafeteria. Restaurants are very expensive and some need prior reservation.
3-night romance trip
Verified Expedia guest review