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Diamond Suites and Residences

3.0 star property
Central hotel with outdoor pool, connected to a shopping centre, near SM City Cebu

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Diamond Suites and Residences

Reception
Sundeck
Premium Double Room
Premium Double Room
Lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Pool
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is NZ$139
includes taxes & fees
21 Jan - 22 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Memory foam bed
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Memory foam bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Memory foam bed
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

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Reception

Quest Hotel & Conference Center

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Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (1010)
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About the area

Map
No. 8 Apitong, Corner of Escario Street, Cebu, Cebu, 6000

What's nearby

  • Ayala Center - 9 min walk
  • Cebu Business Park - 9 min walk
  • Waterfront Cebu City Casino - 13 min walk
  • Osmeña Fountain Circle - 3 min drive
  • SM City Cebu - 3 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Manuel's Restaurant - ‬2 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk
  • ‪Sinangag Station - ‬1 min walk
  • ‪Cole's Cansi - ‬1 min walk
  • ‪Kuya J's - ‬2 min walk

About this property

Diamond Suites and Residences

Diamond Suites and Residences offers a great location, putting you within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, SM City Cebu and Magellan's Cross are within a short drive.

Languages

English, Filipino

At a glance

Hotel size

  • 102 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 12:30 PM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: PHP 1000 per accommodation, per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately PHP 550 for adults and PHP 275 for children
  • Airport shuttle service is offered for an extra charge of PHP 1350 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of PHP 1000 (subject to availability)
  • Late checkout can be arranged for an extra charge of PHP 1000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 1200.0 per night

Parking

  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.

Also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences
Diamond Suites Residences
Diamond Suites Residences Cebu

Frequently asked questions

Does Diamond Suites and Residences offer free cancellation for a full refund?
Yes, Diamond Suites and Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Diamond Suites and Residences?
Yes, there's an outdoor pool.
Are pets allowed at Diamond Suites and Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Diamond Suites and Residences?
Yes, there's free self parking.
Is an airport shuttle service offered by Diamond Suites and Residences?
Yes, an airport shuttle is available. The charge is PHP 1350 per vehicle one way.
What are the check-in and check-out times at Diamond Suites and Residences?
Check-in start time: 2:00 PM; check-in end time: 12:30 PM. There's a charge of PHP 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Diamond Suites and Residences?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.
What is there to do at Diamond Suites and Residences and nearby?
Diamond Suites and Residences has an outdoor pool and a fitness centre.
Are there restaurants at or near Diamond Suites and Residences?
Yes, there's an on-site restaurant that offers al fresco dining.
What's the area around Diamond Suites and Residences like?
Diamond Suites and Residences is in Camputhaw, a short 9-minute walk from Ayala Center and 13 minutes' walk from Waterfront Cebu City Casino.

Diamond Suites and Residences Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Fair

Not good place for longer stay.
Leonora, 16-night trip
Verified Wotif guest review

2/10 Poor

Gosh there comfort room is so bad
Rochele elro, 2-night trip
Verified Expedia guest review

6/10 Good

The bar was not properly stocked.
James, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I have a very good stay at the hotel..very hospitality staff,clean rooms and big as I imagine over all is a double thumbs up for me..thank you for the staff ang security person..
Jeffrey, 4-night family trip
Verified Expedia guest review

6/10 Good

Property is dated. Aircon is windowtype and a bit noisy. Price was good if you are looking for affordable stay.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Diamond Review
Great Ayala location, larger than average comfortable room and family loved the breakfast...we will stay again the next time in town.
Brian, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ronald, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Willis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Accommodating staff, helpful & friendly.
MA VICTORIA, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Service
Ronald, 21-night trip
Verified Expedia guest review

4/10 Fair

Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
John, 1-night trip
Verified Expedia guest review

2/10 Poor

Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Marie Gretchen, 4-night family trip
Verified Expedia guest review

4/10 Fair

The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Ariel, 3-night family trip
Verified Expedia guest review

8/10 Very good

Caridad Sonia Jane, 1-night trip
Verified Expedia guest review

8/10 Very good

It’s fine
Lurelyn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Weneline, 1-night trip
Verified Expedia guest review

8/10 Very good

nice stay. but no cable tv during the day of stay
Clark, 1-night trip
Verified Expedia guest review

4/10 Fair

Brigido, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This place is terrible. Dirty and nothing like pictured. Dont get ripped off.
3-night family trip
Verified Orbitz guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Booked because of price and Pool
Was not informed pool was under repair. One reason I booked here
Peter, 4-night trip
Verified Hotels.com guest review

4/10 Fair

This probably one of the worst hotels I have stayed in for a long time and I have stayed in many hundreds. This hotel is trying to be something it is clearly not. The staff are clearly trying to operate around poor management instructions and policies, and most of their income would be generated I guess around functions. 1. Poor wifi signals throughout the building - a quick internet search shows this has been a common complaint, but clearly no one has done anything about it. 2. Hardly any water pressure through the shower 3. No hot water 4. Demand for a high security deposit on arrival, though room paid in full in advance 5. No phone in room 6. Demands to pay for any additional complimentary water - multiple times they were asking for 20 peso. 7. Room service food closes at 9:30pm, though this is not published anywhere. 8. Tired and dirty public areas, but rooms are clean 9. Staff trying their best. 10. This place is more like and should be branded, rather then ‘Diamond’ to ‘Bronze suites and residences’
Stephen, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Larry, 4-night trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

10/10 Exceptional

This is the best hotel which we stayed in so far. It's smell clean and looks clean.
HenryMuhlbach, 2-night romance trip
Verified Expedia guest review