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Grand Hotel Callao

4.0 star property
Family-friendly hotel in Callao Salvaje with golf course and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Callao

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor spa tub
Lobby lounge
Aerial view

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Free breakfast
  • Childcare
  • Parking available
  • Spa
Main amenities
  • Daily housekeeping
  • Golf course
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • WiFi in the lobby
  • Free shopping centre shuttle
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
For families
  • Free cots/infant beds
  • Babysitting services
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Triple Room (2 Adults and 1 Child)

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room (2 Adults and 1 Child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Triple Room (Spa Access)

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room (Spa Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use (Spa Access)

Minibar, in-room safe, blackout curtains, soundproofing

Double Room Single Use (Spa Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Spa Access)

Minibar, in-room safe, blackout curtains, soundproofing

Double Room (Spa Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Av. Del Jable s/n, Callao Salvaje, Adeje, Tenerife, 38670

What's nearby

  • Golf Costa Adeje - 7 min drive - 5.9 km
  • Fañabé Beach - 9 min drive - 9.1 km
  • Tenerife Top Training - 9 min drive - 7.8 km
  • El Duque Beach - 9 min drive - 8.8 km
  • Siam Park - 10 min drive - 12.1 km

Getting around

  • Tenerife (TFS-Tenerife South) - 29 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 76 min drive
  • La Gomera (GMZ) - 122 min drive
  • Airport shuttle
  • Free shopping centre shuttle

Restaurants

  • ‪La Masía del Mar - ‬9 min drive
  • ‪Restaurante Asador Sal y Brasa - ‬4 min drive
  • ‪Restaurante la Vieja - ‬9 min drive
  • ‪The 16th - ‬5 min drive
  • ‪La Caleta Restaurante Terraza Bar - ‬9 min drive

About this property

Grand Hotel Callao

Featuring a golf course, Grand Hotel Callao puts you within a 10-minute drive of Siam Park. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Restaurante Buffet serves breakfast, lunch and dinner. Other highlights include 3 outdoor tennis courts, an indoor pool and an outdoor pool. Fellow travellers say good things about the overall property condition.

All-inclusive

All-inclusive room rates at Grand Hotel Callao are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 90 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in available
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • On-site self-parking (fees apply)
  • On-site extended parking
  • Free off-site parking nearby

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Babysitting services

What to do

  • Tennis
  • Racquetball/squash
  • Volleyball
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (1001 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Golf course on-site
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

SPA Grand Hotel Callao has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 16 years old are not allowed in the spa.

Dining

Restaurante Buffet – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Bar Hall – On-site lobby lounge.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for EUR 7 per day (rates may vary)
  • WiFi is available in public areas for EUR 7 per day (rates may vary)
  • Late checkout can be arranged for an extra charge of EUR 20 (subject to availability)
  • Safes in guest rooms can be used for EUR 2 per day

Parking

  • Self-parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Callao Grand Hotel
Grand Callao
Grand Callao Adeje
Grand Callao Hotel
Grand Hotel Callao
Grand Hotel Callao Adeje
Hotel Grand Callao
Grand Hotel Callao Hotel
Grand Hotel Callao Adeje
Grand Hotel Callao Hotel Adeje

Frequently asked questions

Does Grand Hotel Callao offer free cancellation for a full refund?
Yes, Grand Hotel Callao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Callao?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grand Hotel Callao?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hotel Callao?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Grand Hotel Callao?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Grand Hotel Callao and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes racquetball/squash and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Callao also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Grand Hotel Callao?
Yes, Restaurante Buffet offers al fresco dining and garden views.
Does Grand Hotel Callao have any outdoor private spaces?
Yes, every room features a balcony or patio.

Grand Hotel Callao Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Very good

Great outdoor space and pools, lovely sun beds and plenty of them
7-night trip
Verified Expedia guest review

6/10 Good

Great location, super faciilties but a little tired overall.
3-night trip
Verified Expedia guest review

8/10 Very good

Everything was very good.We are happy about visiting this hotel.Very nice,well kept garden and pool areas.Good stuff,and great food.Thanks.
7-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely restful Hotel.
Had two restful weeks which was wanted. There was every oportunity to sightsee. Staff and service and choice of food excellent. Found the walk down to the rooms steep. Would need to book rooms on the level at side of hotel if having walking difficulty. Certainly recommend!
Grandma, 11-night trip
Verified Expedia guest review

6/10 Good

OK, but not a 4-star hotel
Overall the hotel was fine. Some hidden costs IMO. We had full board, which covers room and food; note, drinking water - even at lunch and dinner - is charged. The room (double as two singles) was sufficient as a base, and generally nice and quiet (couldn't hear the road, or most other guests); air-con I think was for show only, as it didn't seem to make any impression on the room temperature. The spa is charged at €15 per person per day, so we didn't use it: I think they are misleading in their wording on the website. The bar and waiting staff were very friendly, and clearly made a lot of effort. One of the receptionists, on the other hand, was pretty unapproachable and seemed aggravated by our presence. The bar serves decent cocktails, which were well priced, though beers, wines, and water are marked up significantly; and it's a shame the evening keyboard player - slash one-man band - felt the need to turn up the volume so much. (I don't want to be mean, so will just leave it at that). The pool was ok, but at no point did they turn on the waterfall; I think it is only used now for marketing. Food-wise (buffets): breakfasts were so-so, and the coffee is terrible; lunches and dinners were good, and varied throughout the week. Again, I think for full board, drinks (at least water, surely) should be included.
Rich, 7-night trip
Verified Expedia guest review

6/10 Good

Our stay
Hotel quite isolated. Room a bit shabby although clean. Lighting not good in room. Food average
Lesley, 4-night romance trip
Verified Hotels.com guest review

4/10 Fair

Ok hotel, nice location
Good points: nice big rooms and big bathroom. good size outdoor pools Nice hotel layout Some very nice staff not all Bad points: Cleanliness not up to scratch, cleaners only make your bed and don't change the sheets Dirty floors. Jacuzzi In the room but didn't work. Would advice eat out.
Verified Expedia guest review

8/10 Very good

Lovely and big hotel
The hotel itself is lovely and big however me and my partner went for our birthdays (just turned 25)and it doesn't really cater for our age group.There was entertainment on a night but it was mostly in French and German we asked the staff why and they said it mostly caters for the French and German so most events that were on were for them!The food was okay,the rooms and the balcony were very nice.The clearners however didn't give the rooms a good clean but it was satisfactory.Would definitely visit Tenerife again but not this hotel as it doesn't cater for younger people and the hotel is a little bit out of the way!
Verified Expedia guest review

4/10 Fair

In need of modernisation
The hotel was in need of modernisation
Verified Hotels.com guest review

8/10 Very good

Very isolated, lovely for a quiet relaxing break !
We felt very isolated at this hotel ! It was a taxi ride to go anywhere ! We were very disappointed with the entertainment as it was not geared for British people at all ! Food was nice and staff were very friendly.
Verified Hotels.com guest review

4/10 Fair

Hotel not as advertised.
Viewing the hotel and amenities on the data base did not match up to the experience. A car was a necessity and not what we wanted as we had seen a lot of Tenerife before and wanted to relax and enjoy the beach and read etc., The walk to the jetty was about 20 minutes going down and half an hour coming up (very steep hill). We were obliged to wear coloured arm bands to indicate which type of board we had paid for - this was kept a close eye on by the staff which made you feel like a convict looking for an opportunity to steal something. Friendliness in general was at a minimum mainly because of the many different nationalities staying and people were reticent to speak without knowing they would be understood. The food was fine but not hot enough and served buffet style. The plate was whipped away once you put down your knife and fork before you could go back for something else!
Verified Expedia guest review

4/10 Fair

Hotel abit tired, very clean tho. Nice chill out area Nice pool Breakfast cold so couldn't eat
Verified Expedia guest review

6/10 Good

Nice Hotel with leisure facilities
We enjoyed our stay, the staff were friendly and helpful. The leisure facilities were good. The evening meals were excellent. What does let the hotel down a bit is that in general looks a little tired in places. Would recommend they renew the beds. Did not sleep well because the mattress was not comfortable. They also need to replace the broken tiles in the pool area. Would definitely go back as the good points outweighed the bad overall.
Verified Expedia guest review

10/10 Exceptional

Great stay
We had a lovely stay here hotel was nice although beds a little uncomfortable it's a beautiful setting and nice and quiet which was what we as a couple were looking for not a lot in way of entertainment lol but to us that was not an issue to b honest if ur looking for a nice relaxing holiday by the pool it's perfect there is a small village about a10 bin walk down the hill and a bus stop right outside hotel if u want to venture into las Americas adeje or anywhere else we found it very easy to navigate around and a lot cheaper than taxis hotel also offers free shuttle to adeje a few times a day
Verified Hotels.com guest review

6/10 Good

relaxing
location good ;pool good ;spa was extra seating around ground good
Verified Expedia guest review

8/10 Very good

winter sun
hotel was good, although the beds were very hard to sleep on and I do like a firm mattress. Only stayed 2 nights. first dinner was cold and rather poor but the breakfast and Monday evening dinner was great. the waiters were all smiles and friendly. swimming pools are nicely divided. pool tables and ping pong table available. Would stay again.
Verified Hotels.com guest review

6/10 Good

Good facilities; comfortable rooms; good choice of food for breakfast; dinning room closed too early for us; no shops/bars/restaurants in the vicinity; well kept grounds
Verified Expedia guest review

6/10 Good

Nice quiet hotel was far from town though
Lovely and peaceful hotel Not much activities to do,evenings were quite boring if we had to stay in Luckily we hired a car, so was able to travel around but for those who are hotel based there needs to be more things available
Verified Expedia guest review

4/10 Fair

Absolutely dismal
Run down ill maintained. The receptionists were disgruntled and unhelpful. No wireless in room and Internet limited to lobby which cut the guest out after an hour. There is no golf resort but just a mini golf ground. Dining was good pool was ok. Not much activities in the evening especially for kids. Isolated a good 15 minute walk to the beach with even less night life. I would nevery go again. The only good thing about the hotel was the bar staff
Verified Expedia guest review

6/10 Good

Nice hotel if you are French
We were the only British in hotel food was catered for French so we had to dine out even though we paid for half board,but if it's a nice relaxing holiday you want well Grand Calleo is the place
Verified Expedia guest review

2/10 Poor

Hmmmm
Hard beds. Loads of flies in our room. We had two dead cockroaches in a light fitting all week. Asked four times for the fridge to be repaired and was told someone would check it. The manager came after the forth time and it hadn't even been plugged in. Have to pay for a spa at a spa resort which is mad. Food needs work. Towels some days were threadbare. The sun loungers around the pool were lovely though, got a better sleep on them than in the bed.
Verified Expedia guest review

2/10 Poor

What a joke!
Arrived here Christmas Day, with my 5 month pregnant girlfriend. Terrible experience and never once felt comfortable or relaxed, due to rude staff, low standard food and an ant infested room. Shame on you 'grand hotel Callao' and shame on you Expedia! It's just felt like a ruined Christmas and New year!
Verified Expedia guest review

8/10 Very good

Nice food very clean
Nice and quiet lovely facilities good food nice pool spa gym golf new year invited to dinner party excellent value for money going back in March
Verified Expedia guest review

8/10 Very good

Lovely hotel facilities in a small town.
Lovely hotel facilities. Rooms were located down a wee hill. The indoor pool could be used for an additional charge. The reception staff were not particularly welcoming or warm in their manner. The bar and waiting staff were super. The food was not particularly good. There is no shops/bars/restaurants close to the hotel. It is located at the top of a hill on the outskirts of the small town. You have to walk around 2 km down a hill to reach any.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review