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1 room, 2 adults

Crystal Palace Boutique Hotel

4-star4 stars
14 Shipka Street, Sofia, 1504, Bulgaria

4-star hotel with restaurant, near Bulgarian Parliament
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Bulgaria may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • My favorite hotel in Sofia. Clean rooms, great staff and centrally located.Nov 20, 2020
  • My trip was amazing! Everything the hotel offers: perfect location, very clean, new…Feb 16, 2020

Crystal Palace Boutique Hotel

from NZ$145
  • Standard Room, 1 King Bed
  • Executive Room (Free access to Relax area )
  • Junior Suite (Free access to Relax area)
  • Deluxe Suite (Free access to Relax area)

What’s around Crystal Palace Boutique Hotel


  • In Sofia City Center
  • Bulgarian Parliament - 5 min walk
  • National Palace of Culture - 25 min walk
  • Cyril and Methodius National Library of Bulgaria - 3 min walk
  • Sofia University - 4 min walk
  • Yellow Pavement - 5 min walk
  • Vasil Levski Monument - 6 min walk
  • Borisova Gradina Park - 6 min walk

Getting around

  • Sofia Airport (SOF) - 16 min drive
  • Sofia Central Station - 15 min drive
  • Serdika Station - 20 min walk
  • Lavov Most Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Bulgaria may have travel restrictions in place, including self-quarantine, due to COVID-19.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours)*

  • Train station pick-up*


  • Onsite self parking (BGN 20 per day)

  • Onsite parking limited

  • Height restrictions apply for onsite parking


  • Area shuttle*

  • Shopping center shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
Languages Spoken
  • Bulgarian
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.


Crystal Palace - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Crystal Palace Boutique Hotel’s small print

Also known as

  • Crystal Palace Boutique
  • Crystal Palace Boutique Hotel
  • Crystal Palace Boutique Hotel Sofia
  • Crystal Palace Boutique Sofia
  • Crystal Boutique Hotel Sofia
  • Crystal Palace Boutique Hotel Hotel
  • Crystal Palace Boutique Hotel Sofia
  • Crystal Palace Boutique Hotel Hotel Sofia


Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: BGN 1.09 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of BGN 200 (subject to availability)

Late check-out can be arranged for an extra charge of BGN 200 (subject to availability)

Self parking costs BGN 20 per day

Rollaway beds are available for BGN 60 per day

Continental breakfast is offered for an extra charge of BGN 24 per person (approximately)

Airport shuttle service is offered for an extra charge of BGN 40 per person (one way)

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crystal Palace Boutique Hotel

  • Does Crystal Palace Boutique Hotel offer free cancellation for a full refund?
    Yes, Crystal Palace Boutique Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crystal Palace Boutique Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crystal Palace Boutique Hotel?
    Yes. Self parking costs BGN 20 per day. Parking spots may be limited.
  • Are pets allowed at Crystal Palace Boutique Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crystal Palace Boutique Hotel?
    You can check in from 2 PM - 5:30 AM. There's a charge of BGN 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of BGN 200 (subject to availability).
  • Are there restaurants at or near Crystal Palace Boutique Hotel?
    Yes, there's an onsite restaurant, Crystal Palace. Nearby restaurants include Pastoccino (3-min walk), Esterhasi (3-min walk), and Mediterraneo (3-min walk).
  • Is airport shuttle service offered by Crystal Palace Boutique Hotel?
    Yes, an airport shuttle is available. The charge is BGN 40 per person one way.
  • What is there to do at Crystal Palace Boutique Hotel and nearby?
    Crystal Palace Boutique Hotel has a sauna and a steam room.

Recent reviews

Superb 9.0 From 40 reviews

Exceptional 10.0
V good. Hi hhjghffgggggfffffgghhgff CB cm bhuhhg hhgh
us1 night business trip
Exceptional 10.0
I highly recommend this hotel!!
A friend and I have been traveling for over a month in Azerbaijan, Armenia, Georgia, Turkey and Egypt. Some of our hotels were delightful and others left much to be desired. We didn’t know what to expect at this hotel in Sofia Bulgaria. It was our great pleasure to stay in the Crystal Palace. Our room was spacious, quiet, beautifully decorated, very clean and we noticed the hotel has great attention to details. The breakfast buffet is widely varied and exceptionally good. We ate in the restaurant one evening and thoroughly enjoyed our meal.
susan, us2 night trip with friends
Exceptional 10.0
AMazing place to stay. Great location!
Kevin, us1 night trip
Exceptional 10.0
Great hotel in stellar location
I’ve stayed at the Crystal Palace twice and both stays were excellent. The rooms are comfortable and clean, the breakfast is very good, and it has one of the best locations in Sofia in a nice neighborhood right across from one of the city’s best parks. It’s also just a few minutes’ walk from the Alexander Nevsky cathedral and the St. Sofia Church.
David, ie1 night romance trip
Exceptional 10.0
Great hotel in Sofia
This is a gem of a hotel in probably the best neighborhood in Sofia. Excellent service and super location. Our room was clean, quiet and well maintained. The hotel is very central, so you can walk to almost all the main sights in downtown Sofia.
ie9 night family trip
Very good 8.0
Layover in Sofia for business
Well positioned hotel in Sofia. Comfortable and with wonderful service. Great for a business layover.
Chandru, za1 night business trip
Very good 8.0
I was prepared to write a most amazing review of this aspiring boutique hotel near Sofia center, but was disappointed with a surprise price hike upon check-in, though I had pre-paid through Expedia. The charge was 20 Euro for my wife, though their website confirmed that it is only a 7 Euro for 2nd adult, and even so, Expedia specified a lesser 5 Euro for 2nd adult. This was a non-breakfast reservation, and though we paid for a 2nd adult, we were still only provided a single set of towels & bathrobe. The price that the staff assured me I would pay during check-in, including the 2nd adult extra charge of 7 Euro (as specified on their website), unfortunately, changed back to 20 Euro upon my check out. We were in a rush to catch an early morning 06:00 flight, so paid without going into details again. The same manager and receptionist were still there, and assured us of the ‘politics’ of the situation. We used the hotel room for a total of 7 hours for our Sofia layover, and though it was nice, and the money disputed was not much, the ‘politics’ of the situation were quite disappointing.
Professor, us1 night family trip
Very good 8.0
Business stay
Breakfast was good. Gym is one of the biggest and more complete for downtown hotels even though is relatively small-medium size
Matias, gb1 night business trip
Very good 8.0
Business stay
Business stay. Breakfast and gym was correct. Perhaps the room service menu was short
Matias, gb2 night business trip
Exceptional 10.0
This is a wonderful property in the center of Sofia. Wonderful location, wonderful hotel.
us1 night family trip

Crystal Palace Boutique Hotel