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Sheraton Grand Hangzhou Wetland Park Resort

5.0 star property
Luxury hotel with indoor pool, connected to a railway/underground station, near Xixi Wetland Park

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Photo gallery for Sheraton Grand Hangzhou Wetland Park Resort

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Lobby
43-inch LCD TV with satellite channels, iPod dock
View from property
Club Twin Room, 1 Double Bed, Balcony
Located near Xixi Wetland Park and Lingyin Temple, Sheraton Grand Hangzhou Wetland Park Resort offers a serene retreat with a garden and sauna. Unwind in the indoor pool or explore Chinese cuisine at one of the 3 on-site restaurants. Guests can connect to WiFi, take fitness classes at the gym, or rent bikes for added convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Children's club

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$192
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, 1 Double Bed, Balcony

Club Twin Room, 1 Double Bed, Balcony

Club Twin Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Garden View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed with Sofa bed

Family Suite, 1 King Bed with Sofa bed

Family Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Kids Fun Room, 2 Double Beds, Balcony

Kids Fun Room, 2 Double Beds, Balcony | View from room

Kids Fun Room, 2 Double Beds, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Kids Fun Room, 1 King Bed, Balcony

Kids Fun Room, 1 King Bed, Balcony | View from room

Kids Fun Room, 1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Premium bedding, down duvets, in-room safe, desk

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Glamping Room, 2 Double Beds, Balcony

Glamping Room, 2 Double Beds, Balcony

Glamping Room, 2 Double Beds, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Glamping Room,1 King Bed, Balcony

Glamping Room,1 King Bed, Balcony

Glamping Room,1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$197
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, 310030

What's nearby

  • Xixi Wetland Park - 1 min walk
  • Lingyin Temple - 6 min drive
  • Hangzhou Botanical Garden - 8 min drive
  • West Lake - 8 min drive
  • Zhejiang University Yuquan Campus - 8 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 52 min drive
  • East Railway Station - 13 min drive
  • West Railway Station - 25 min drive
  • East Railway Station (East Square) Station - 30 min drive
  • Dongyue Station - 11 min walk
  • Gudun Road Station - 22 min walk
  • Wulian Station - 23 min walk
  • Airport pickup service

Restaurants

  • ‪重庆刘一手火锅 - ‬2 min drive
  • ‪西溪天堂 - ‬19 min walk
  • ‪东明升酒吧 - ‬19 min walk
  • ‪汝拉小镇西溪天堂店 - ‬6 min walk
  • ‪牙买加咖啡 - ‬6 min walk

About this property

Sheraton Grand Hangzhou Wetland Park Resort

Sheraton Grand Hangzhou Wetland Park Resort puts you within a 10-minute drive of West Lake. Guests can indulge in massages, and Feast, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a 24-hour fitness centre and a sauna. Public transportation is close by: Dongyue Station is only 11 minutes on foot.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Toys
  • Lifeguard on-site

What to do

  • Fitness classes
  • Mountain climbing nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Walkway to water

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 130
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Magnifying mirror
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include massages.

Dining

Feast – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Yue – Overlooking the garden, this diner specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Satine – Overlooking the garden, this brasserie specialises in French cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 196 for adults and CNY 196 for children
  • Airport shuttle service is offered for an extra charge of CNY 660 per vehicle. Maximum occupancy 4

Children & extra beds

  • Rollaway beds are available for CNY 327.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Hangzhou Wetland Park
Sheraton Hangzhou Wetland Park Resort
Sheraton Wetland Park
Sheraton Wetland Park Resort
Wetland Resort
Sheraton Grand Hangzhou Wetland Park Resort
Sheraton Grand Wetland Park Resort
Sheraton Grand Hangzhou Wetland Park
Sheraton Grand Wetland Park
Sheraton Hangzhou Wetland Park
Sheraton Grand Hangzhou Wetland Park Resort Hotel
Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

Frequently asked questions

Does Sheraton Grand Hangzhou Wetland Park Resort offer free cancellation for a full refund?

Yes, Sheraton Grand Hangzhou Wetland Park Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:30 AM to 11:00 PM.

Are pets allowed at Sheraton Grand Hangzhou Wetland Park Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Sheraton Grand Hangzhou Wetland Park Resort?

Yes, a shuttle from the airport to the hotel is available. The charge is CNY 660 per vehicle.

What are the check-in and check-out times at Sheraton Grand Hangzhou Wetland Park Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Sheraton Grand Hangzhou Wetland Park Resort and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. Sheraton Grand Hangzhou Wetland Park Resort also has a garden.

Are there restaurants at or near Sheraton Grand Hangzhou Wetland Park Resort?

Yes, there are 3 on-site restaurants, featuring al fresco dining, Chinese cuisine and garden views.

Does Sheraton Grand Hangzhou Wetland Park Resort have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Sheraton Grand Hangzhou Wetland Park Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sheraton Grand Hangzhou Wetland Park Resort like?

Sheraton Grand Hangzhou Wetland Park Resort is located on the waterfront in Xihu, a short 1-minute walk from Xixi Wetland Park and 8 minutes' walk from National Wetland Museum of China.

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Sheraton Grand Hangzhou Wetland Park Resort Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Good
Tina, 4-night trip

4/10 Fair

Reception counter staff attitude is very bad and not well trained

2/10 Poor

The most I dislike about this hotel are the deposit policy, and also it’s very inconvenient for you to get back the room. It’s super long hallway. Usually other 5 stars hotel they will return your deposit money right way once I check out the room. But this hotel, it takes while. I have to called in and asked. It’s not make sense at all. Once the guest leave the hotel , they should not hold the deposit money.
DONG, 3-night trip

10/10 Exceptional

Lawrence, 1-night trip

10/10 Exceptional

호캉스
너무 좋아서 또 가고 싶어요 항저우 여행의 첫 목표가 이 호텔이었습니다. 너무 예쁘고 편안했습니다.
mi-jin, 2-night trip

10/10 Exceptional

MUNEO, 1-night trip

10/10 Exceptional

とても快適でした。
YU, 1-night trip

10/10 Exceptional

Shaojie, 2-night trip

8/10 Very good

Yingli, 1-night trip

10/10 Exceptional

Paul, 2-night trip

10/10 Exceptional

Pavle, 2-night trip

10/10 Exceptional

Hotel d'excellenr niveau, nous recommandons vivement
REMY, 1-night trip

2/10 Poor

SUJEONG, 1-night trip

8/10 Very good

園林設計，小陽台，安靜的環境，都令人感到舒適。
Huiping, 3-night trip

10/10 Exceptional

とても快適でした。
YU, 1-night trip

8/10 Very good

gelin, 1-night trip

10/10 Exceptional

Cih Yu, 2-night trip

10/10 Exceptional

WEI CHENG, 2-night trip

8/10 Very good

Shau-Tang, 2-night trip

8/10 Very good

環境清幽
Siu Ying, 4-night trip

10/10 Exceptional

性价比高
服务态度很好，房间宽敞舒适。早餐食物种類可以多一点。
Wing Sum William, 5-night trip

8/10 Very good

Carol, 3-night trip

10/10 Exceptional

Neil, 3-night trip

10/10 Exceptional

绿化好。安静。但酒店一直在施工，本来应该很安静的地方却变得非常吵闹。而且在院子里工作的人员大声说话也很吵，这是本次比较意外和遗憾的地方。外出有些不方便，特别是购物和做核酸较远。但去公园比较近，适合散步。另外酒店对残疾人设施还不够，比如轮椅数量不够，且比较旧，有的甚至坏了。希望能得到改善。
3-night trip

6/10 Good

YIBIN, 2-night trip