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Hotel Firefly

4.5 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Firefly

Enjoy meals in this dining area with a long table and comfortable seating.
Stunning mountain views surround this building, which features a balcony with metal railings and a seating area with a table and chairs.
Relax by the pool with a view of the surrounding cityscape.
Experience the charm of Firefly Hotel, where each floor offers a balcony overlooking the surroundings.
Relax in this inviting living room with a large sectional sofa, floor lamp, and fireplace.
Hotel Firefly offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A bar/lounge, a health club and a fitness centre are other highlights at this luxurious hotel.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Bar/lounge
  • Terrace
  • Garden

For families (6)

  • Children stay free
  • Free cots/infant beds
  • 4 bedrooms
  • Kitchen
  • Cable/satellite TV service
  • Garden
The current price is NZ$762
includes taxes & fees
26 Jul - 27 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Fridge
  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite

Chalet Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 150 sq m
  • Mountain view
  • Sleeps 8
  • 4 King Beds

View all photos for Skylight Loft

Skylight Loft

Skylight Loft

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 250 sq m
  • Mountain view
  • Sleeps 12
  • 6 King Beds

View all photos for Maxi Suite Deluxe

Maxi Suite Deluxe

Maxi Suite Deluxe

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 130 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Maxi Suite Panorama

Maxi Suite Panorama

Maxi Suite Panorama

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 130 sq m
  • Sleeps 6
  • 3 King Beds

Similar properties

Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages

BEAUSiTE Zermatt

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
9.8 out of 10, Exceptional, 424 reviews
The price is NZ$843
includes taxes & fees
20 Aug - 21 Aug
BEAUSiTE Zermatt
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About the area

Map
Schluhmattstrasse 55, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 6 min walk - 0.6 km
  • Zermatt–Sunnegga Funicular - 10 min walk - 0.8 km
  • Zermatt Visitor Center - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 79.8 miles/128.4 km
  • Zermatt Gornergratbahn Station - 12 min walk
  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Zermatt Station - 13 min walk

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Brown Cow - pub - ‬9 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Schmuggler-Höhle Zermatt - ‬4 min walk
  • ‪Whymper-Stube - ‬7 min walk

About this property

Hotel Firefly

Hotel Firefly offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A bar/lounge, a health club and a fitness centre are other highlights at this luxurious hotel.

Languages

English, French, German, Italian, Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 16 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 7 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–noon
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Mountain biking
  • Rock climbing
  • Ropes course
  • Pool table
  • Table football
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Fishing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • IPod docking station
  • Video game console
  • DVD player
  • Flat-screen television
  • Digital TV channels
  • Netflix
  • Streaming services
  • Video games

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • 4 bedrooms
  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Tempur-Pedic mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 150.00 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Also known as

Firefly Hotel
Firefly Hotel Zermatt
Firefly Zermatt
Hotel Firefly Zermatt
Hotel Firefly Hotel
Hotel Firefly Zermatt
Hotel Firefly Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Firefly?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Hotel Firefly?

Yes, dogs are welcome. There's a charge of CHF 30.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Firefly?

Sorry, there's no on-site parking at Hotel Firefly.

What are the check-in and check-out times at Hotel Firefly?

Check-in start time: 4:00 PM; check-in end time: 10 PM. Check-out time is 11 AM.

What is there to do at Hotel Firefly and nearby?

Have fun with on-site activities such as mountain biking, rock climbing and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Firefly also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.

Does Hotel Firefly have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker and a toaster.

Does Hotel Firefly have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotel Firefly like?

Hotel Firefly is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 5 minutes' walk from Zermatt-Furi Gondola.

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Hotel Firefly Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Bar
Spa
Room
View
Restaurant
Family friendly
Location
Gyms (public)

What guests liked

  • The spa area was luxurious, clean, and relaxing with amenities like saunas, steam room, and a beautiful pool. (4 reviews)
  • Breakfast was served in-room and was described as amazing. (3 reviews)
  • The pool and jacuzzi have a unique vibe and are luxurious and relaxing, offering a wonderful experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Amazing stay!!
3-night trip

10/10

Lovely hotel and staff was super helpful!
2-night trip

10/10

One of the best hotels and amazing experience. Highly recommend this hotel and if you visit Zermatt this is a must.
2-night trip

10/10

Everything was amazing, hospitality, location, rooms & amenities! Felt like home!
1-night trip

10/10

Amazing hotel. Beautiful rooms great amenities and really excellent staff. Highly recommend.
2-night trip

10/10

Beautiful modern authentic architecture combined with outstanding hospitality and service. A true gem in Zermatt.
4-night trip

10/10

Amazing in every way!! If I could give it a SIXTH star, I would!!!
2-night trip

10/10

Firefly is a wonderful place in a great location with outstanding service. Our family of 5 really enjoyed the extra space versus traditional hotel rooms. The common spaces were fun and inventive, the finishes high end, the breakfast convenient and delicious. Thank you for a great stay.
2-night trip

10/10

One of my favorite hotels I stayed at in Switzerland. Hotel is very unique and the staff show great attention towards guest. Awesome pool and hot tub. The hotel has a cozy bar with a variety of drinks and a massive amount of different Gins. Will definitely stay at this location again.

10/10

Perhaps the most welcoming experience that we have had. Staff is extremely friendly and helpful. Location is very good, walking distance to lifts and to a broad range of restaurants. The pool and jacuzzi have a unique vibe. Highly recommended as a top choice in Zermatt.
6-night trip

10/10

Great location. Staff made the difference. Great attention to details. We will return.
2-night trip

10/10

Hotel Firefly was the highlight of our trip. Amazing apartment, beautiful views. A short but nice walk into central Zermatt. We loved it! Thank you.
3-night trip

10/10

Hotel Firefly was one of the most perfect hotels my wife and I have ever stayed in, truly! Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day to warm up in the evenings. Our bags were in our room when we arrived and the room even had a small kitchen so we could make a couple meals which was nice since we were almost two weeks into our vacation upon arrival. The breakfast being served in your room was amazing as well to let you feel like you were home. The location is fantastic and the room was clean and well prepared. Will never stay anywhere else in Zermatt when we return!
3-night trip

10/10

Absolutely loved The Firefly. Staff was very kind and super helpful. The Spa was very clean and had all the good stuff🤗. Great views from our beautiful room and it was quiet. Easy walk to the shops and restaurant and short walk to the glacier express gondola. I can’t say enough about The Firefly. Definitely going back!
4-night trip

10/10

Just Amazing!
3-night trip

10/10

The property is spectacular and one of the best in Zermatt. Facilities are excellent with a great indoor pool and outdoor jacuzzi. The gym is great. It was an excellent bar which is super popular. Most of all, the service is world class. Staff is amazing. Room were very spacious.
3-night trip

10/10

Lovely
2-night trip

10/10

Friendly staff greeted us at train station. Loaded all our luggage and even delivered to the room. Fantastic suite. Breakfast delivered to the room every morning! Bartender makes fantastic cocktails! Several deer came to visit every morning! Will definitely stay again💕😀
2-night trip

10/10

2-night trip

10/10

3-night trip

10/10

2-night trip

8/10

3-night trip

10/10

2-night trip

10/10

4-night trip

10/10

2-night trip