2/10 Poor
9 October 2024
THE WORST NIGHTMARE
I had the absolute worst experience at this hotel in Antananarivo! The room was filthy, and the staff were rude and completely unprofessional. To make matters worse, there was no Wi-Fi at all, and the water stopped in the middle of my shower! When I asked for help, no one did anything. The hotel reeked of cigarette smoke, and the staff couldn’t care less. But the worst part—when I complained to the manager, an aggressive man, he actually called the police! It was insane. I was taken to the police station for no reason and kept there for 6 hours. No one spoke English, and I was terrified. They even tried to take me to another location, but I refused and demanded they call the US ambassador. This was a nightmare! Avoid this hotel at all costs. The immigration police came to inspect the place, and even they confirmed the conditions were horrible.
Verified traveller
3-night trip
Verified Hotels.com guest review