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All properties in Puerto de la Cruz, Canary Islands, Spain
1 room, 2 adults

Aparthotel Tropical

3-star3 stars
Plaza del Charco, 9, Puerto de la Cruz, Tenerife, 38400, Spain

3-star hotel with outdoor pool, near Orotava Valley
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • I had a budget room but there were other options with balcony. No foyer to sit in.…Jan 28, 2020
  • If you want a budget apartment in the centre of old Puerto de la Cruz, then this could…Oct 26, 2019

Aparthotel Tropical

from NZ$47
  • Studio (2 pax)
  • Studio (1 pax)

What’s around Aparthotel Tropical


  • Lago Martianez Swimming Pools - 14 min walk
  • Loro Park - 28 min walk
  • Plaza del Charco - 2 min walk
  • Garden Beach - 12 min walk
  • Taoro Park - 12 min walk
  • Orotava Valley - 1 min walk
  • La Paz Lookout - 17 min walk
  • Las Canadas del Teide National Park - 16.6 mi / 26.7 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
  • Tenerife South Airport (TFS) - 70 min drive

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No onsite parking

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator
  • Rooftop terrace
  • Television in common areas
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • German
  • Spanish

In the room

Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Housekeeping - weekdays only

Special features


Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.

Onsite venue #2 - This bar serves light fare only.

Aparthotel Tropical’s small print

Also known as

  • Tropical Hotel Puerto de la Cruz
  • Aparthotel Tropical Hotel Puerto de la Cruz
  • Tropical Puerto de la Cruz
  • Aparthotel Tropical Hotel Puerto de la Cruz
  • Aparthotel Tropical Hotel
  • Aparthotel Tropical Puerto de la Cruz
  • Aparthotel Tropical
  • Aparthotel Tropical Tenerife/Puerto De La Cruz
  • Aparthotel Tropical Hotel
  • Aparthotel Tropical Puerto de la Cruz


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

This property accepts credit cards and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for an additional charge

Safes in guestrooms can be used for EUR 2 per day

Buffet breakfast is offered for an extra charge of EUR 5 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aparthotel Tropical

  • Does Aparthotel Tropical offer free cancellation for a full refund?
    Yes, Aparthotel Tropical does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Aparthotel Tropical?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Aparthotel Tropical?
    No, unfortunately, but there's free parking nearby.
  • Is there a pool at Aparthotel Tropical?
    Yes, there's an outdoor pool.
  • Are pets allowed at Aparthotel Tropical?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Aparthotel Tropical?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Aparthotel Tropical?
    Yes, there's an onsite restaurant. Nearby restaurants include Mamma Rosa (3-min walk), Restaurante La Papaya (3-min walk), and Restaurante Mil Sabores (3-min walk).
  • Is there an onsite casino at Aparthotel Tropical?
    No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (14-min walk) is nearby.
  • What is there to do near Aparthotel Tropical?
    Recommended spots to visit include Orotava Valley (1-min walk) and Plaza del Charco (2-min walk), along with Garden Beach (12-min walk) and Taoro Park (12-min walk).

Recent reviews

Good 7.4 From 23 reviews

Very good 8.0
Penthouse suite.
Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
TERRY, gb7 night trip with friends
Fair 4.0
Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
ca6 night romance trip
Poor 2.0
EXTREMELY unsatisfactory and unprofessional.
The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Gemma, gb1 night romance trip
Very good 8.0
puert de la cruse
perfekt läge l centrum nära allt. kom lagom till karnevalen då där var fest hela natten
hans, se10 night trip
Very good 8.0
Nöjd men väljer ett annat nästa gång
Centralt läge, gångavstånd till flera stränder. Fick ett sämre rum än jag bokat men klagade och fick ett nästan lika bra. I det nya rummet fanns det ingen fjärrkontroll till tv:en men jag gick tillbaka till receptionen och fick en utan problem. Toan luktade gammalt avlopp, men där orkade jag inte klaga längre utan höll dörren dit noga stängd. Allt annat var bra, rummet fräschare än på bilden, vita väggar och textilier, samt trädetaljer (i stället för det vinröda på bilderna). På kvällarna hördes musik utifrån, slutade vid 24.00. örutom BBC nästan bara spansktalande kanaler på TV. Spis och kyl helt ok. Personalen trevlig. Poolen kändes kallare än havet märkligt nog, samt mycket mindre än vad den ser ut på bilderna. Men ändå bra att ha uppe på taket, särskilt innan man hittat sin favoritstrand. Städningen mycket bra.
Eva, se7 night trip
Exceptional 10.0
Hyvä sijainti, ystävällinen palvelu, parvekkeelta hyvät näkymät, viereisestä ravintolasta kuului todella laadukasta musiikkia
fi14 night trip
Very good 8.0
Ældre hotel i hjertet af centrum, godt til prisen.
Centralt beliggende ved Plaza del Charco. God morgenmadsrestaurant. Labyrintiske gange og trapper. Værelset OK: god seng, the-køkken, TV og fin plads i skabe, men vendte mod en indre terrasse/skakt, som ikke var særlig ren. Vinduer øverst i badeværelse kunne ikke lukkes. Alt i alt et udmærket hotel til prisen.
Vibeke, dk7 night trip with friends
Exceptional 10.0
Todo muy bien,el personal muy atento,muy cerca de todo
es8 night trip
Good 6.0
Aparthotel très bien situé, au centre de la ville, proximité de tout (supermarché, plages ...). Nous avions malheureusement le studio qui donnait juste sur le bar restaurant d'en face avec des concerts live les week-end et mercredi, soit une agitation très bruyante jusqu'à 2h du matin ... Difficile de dormir dans des conditions pareilles. Mais sinon RAS.
Messaline, fr4 night romance trip
Very good 8.0
Posizione fantastica
Hotel un po' vecchiotto nel complesso ma in ottima posizione. Centralissimo con tutte le comodità a portata di mano. Anche il parcheggio per l'auto è a 2min a piedi. Comodissimo.
Enrico, it1 night trip

Aparthotel Tropical