Guests
All properties in Trowbridge, England, United Kingdom

The Moonraker Hotel, BW Signature Collection

3.5-star hotel in Trowbridge with restaurant and bar/lounge

  • Free WiFi and free parking
From
NZ$189

Image gallery

  • The Moonraker Hotel, BW Signature Collection
  • The Moonraker Hotel, BW Signature Collection
  • Deluxe Room, 1 King Bed, Non Smoking - Bathroom
  • Superior Room, 1 King Bed, Non Smoking - Bathroom
  • The Moonraker Hotel, BW Signature Collection
The Moonraker Hotel, BW Signature Collection. Image 1 of 69.
1 / 69The Moonraker Hotel, BW Signature Collection
Trowle Common, Trowbridge Road, Trowbridge, BA14 9BL, England, United Kingdom
8.4.Very good.
  • Room was a bit tired and in need of repairs leaking tap and dirty carpet.also woke up to…

    Jul 14, 2021

  • On arrival I was informed the restaurant was fully booked, I could eat outside if I…

    Jun 2, 2021

See all 50 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace
  • Garden

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • The Trowbridge Museum and Art gallery - 22 min walk
  • Cotswolds - 41 min walk
  • Westwood Manor - 43 min walk
  • Iford Manor and the Peto Garden - 3.4 mi / 5.5 km
  • Great Chalfield Manor - 5.1 mi / 8.2 km
  • Claverton Pumping Station - 7.5 mi / 12.1 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking
  • Classic Room, 1 King Bed, Non Smoking
  • Classic Room, 1 Double Bed, Non Smoking

What’s around

Landmarks

  • The Trowbridge Museum and Art gallery - 22 min walk
  • Cotswolds - 41 min walk
  • Westwood Manor - 43 min walk
  • Iford Manor and the Peto Garden - 3.4 mi / 5.5 km
  • Great Chalfield Manor - 5.1 mi / 8.2 km
  • Claverton Pumping Station - 7.5 mi / 12.1 km
  • American Museum in Britain - 7.8 mi / 12.5 km
  • Bath Golf Club - 8.7 mi / 13.9 km
  • Alice Park - 8.7 mi / 14.1 km
  • Rondo Theater - 8.9 mi / 14.3 km
  • Thermae Bath Spa - 10 mi / 16 km

Getting around

  • Bristol International Airport (BRS) - 46 min drive
  • Trowbridge Station - 18 min walk
  • Bradford-On-Avon Station - 4 min drive
  • Westbury Station - 11 min drive
map
See on map
Trowle Common, Trowbridge Road, Trowbridge, BA14 9BL, England, United Kingdom

At a glance

Hotel size

  • This hotel has 23 rooms

Arriving/leaving

  • Check-in time 2:30 PM-10:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Specific rooms only*
  • 3 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Digital TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Moonraker Hotel Trowbridge
  • The Moonraker Hotel
  • The Moonraker Hotel, BW Signature Collection Hotel
  • The Moonraker Hotel, BW Signature Collection Trowbridge
  • The Moonraker Hotel, BW Signature Collection Hotel Trowbridge
  • Moonraker Hotel
  • Moonraker Trowbridge
  • The Moonraker

Optional extras

Breakfast costs between GBP 8.00 and GBP 14.00 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per stay

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Moonraker Hotel, BW Signature Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome, with a limit of 3 per room. There's a charge of GBP 15 per pet, per stay.
  • You can check in from 2:30 PM - 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pablo's Bistro (2 mi), Weaving Shed (2 mi), and The Bunch of Grapes (2.1 mi).
  • The Moonraker Hotel, BW Signature Collection has a picnic area and a garden.
8.4.Very good.
  • 6.0.Good

    Moonraker not so good

    The whole hotel needs care and attention, heating and hot water constant problems, windows with gaps the size of your finger, cobwebs the size of dinner plates and a stroppy young man who was a little rude, not the best I’m afraid

    Allan, 3 night business trip, Nov 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay with the current circumstances staff made me feel very safe and food brought to the room was excellent

    julie, 2 night business trip, Nov 11, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Worst service ever

    Terrible service. Cold room. After numerous requests at reception finally heating got turned on after hotels.com called them. No room change on sny if our 3 nights so no clean towels or toiletry re stocking, had to help ourselves to more toilet roll from the public toilet. Breakfast appalling, no hot option, one slice of toast, 2 squares of cheese, box cereal but no milk, see photo which we was told was a "substantial" continental breakfast. Beer had a strange tang which indicated the lines had not been cleaned for some time. Also didnt see them sanitise any chairs or tables between customers. We left without breakfast on the last day. They blame covid but the hotel was pretty full but no staff. Terrinle

    P, 3 night trip, Oct 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely place

    Lovely place, good check in....just not enough staff at dinner to manage effectively. Very comfy rooms but things like dents in the bathtub could do with sorting, however I would go back as it’s convenient and the staff were nice and friendly.

    Robert, 1 night business trip, Oct 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great staff!

    Great staff in this characterful hotel. Food great - easy safe check in - would stay again

    Alan, 1 night business trip, Sep 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Staff were great and a lovely location but furnishings have gone past Olde Worlde to shabby in places. The sofa in our room was very dillapidated and completely unusable, dining chairs and tables unpredictable, often rocking and lacking seat stuffing. Great location, great staff team, good food but let down by tired furnishings

    Pat, 3 night trip, Sep 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Moonraker Stopover

    The staff are very good. They made our stay as they were so friendly and efficient.

    1 night trip, Sep 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely little place, quiet & peaceful, friendly staff, limited dinner menu unfortunately, but current times understandable overall very nice little place

    Trevor, 1 night trip, Aug 30, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Friendly staff and lovely walled garden but room was very tired looking - old scruffy furniture, broken window in bathroom, lots of scuff marks on walls, peeling paint, threadbare carpet on stairs to room and a shower that dropped constantly (very annoying noise in the night).

    1 night trip, Aug 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location for one night stop over to...

    Our first night stay at the hotel the day after lockdown was lifted. Despite I booked the room with breakfast included, I was told that it was room only if the booking is made through the Hotels.com as the ordering breakfast is required by calling them in person. If this is the case, I would like to ask Hotels.com to make this point clearly. There was also misunderstanding about the payment even if I paid in advance through Hotels.com. Perhaps it was due to lack of staff, only one guy is doing everything, reception, bar-tending, servicing the food but he managed very well.

    1 night family trip, Jul 5, 2020

    Verified Hotels.com guest review

See all 50 reviews