The St. Regis Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near KK Mall

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The St. Regis Shenzhen

Photo gallery for The St. Regis Shenzhen

Indoor pool
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
3 restaurants, breakfast, lunch served; local and international cuisine
Sauna, hot tub, body treatments, aromatherapy, hot stone massages

Overview of The St. Regis Shenzhen

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub

Room options

Grand Room, 1 King Bed, Non Smoking, View

  • 52 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking, City View

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Urban)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room, 2 Single Beds, Non Smoking, City View

  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Non Smoking (St. Regis, 2 Bedrooms, Skyline View)

  • 108 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Shenzhen, Skyline View)

  • 88 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 103 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds, Non Smoking, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room, 2 Single Beds, Non Smoking, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, View

  • 43 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 Bedroom, Non Smoking (Caroline Astor)

  • 70 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking (Allure, Skyline View)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Single Beds, Non Smoking, View

  • 48 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

About this area

What's nearby

  • In Luohu
  • Huaqiangbei - 2 min drive
  • Dongmen Pedestrian Street - 3 min drive
  • Luohu Port - 3 min drive
  • Shenzhen Convention and Exhibition Center - 6 min drive
  • Huanggang Border Crossing - 7 min drive
  • Happy Coast - 9 min drive
  • Window of the World - 12 min drive
  • Tai Po Old Market - 18 min drive
  • Shenzhen Safari Park - 15 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 36 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Shenzhen Station - 3 min drive
  • Sungang Railway Station - 4 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Hongling Station - 11 min walk
  • Grand Theater Station - 13 min walk
  • Hongling South Station - 16 min walk

Restaurants

  • Din Tai Fung - 14 min walk
  • Soy Food - 16 min walk
  • 永和大王 - 6 min walk
  • 美极鲜食坊 - 14 min walk
  • 唐宫海鲜舫 - 17 min walk

About this property

The St. Regis Shenzhen

Located near a train station, The St. Regis Shenzhen is a great choice for a stay in Shenzhen. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with hot stone massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour health club. Public transportation is only a short walk: Hongling Station is 11 minutes and Grand Theater Station is 13 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 290 rooms
  • Arranged over 100 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Toys
  • Children's books

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • IPad
  • 46-inch LCD TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private indoor hot tub

Freshen up

  • 2 bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Decanter – This bar specialises in local and international cuisine.
Malt – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
St. Regis Bar/The Drawing – This lobby lounge specialises in Fusion cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Elba Italian Restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Social All Day Dining – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Fees & policies