Enjoy your visit to Soorts-Hossegor with a stay at Le Relais du Lac. Guests can enjoy the sauna, and hiking/biking trails, scuba-diving and snorkelling are nearby. A steam room and a terrace are other highlights.
Languages
English, French, Spanish
At a glance
Hotel size
29 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (1 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Uncovered on-site self-parking (EUR 30 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Sailing nearby
Scuba-diving nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Sauna
Steam room
Banquet hall
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Memory-foam mattress
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 8 for children
Children & extra beds
Cots/infant beds are available for EUR 15.0 per day
Pets
Service animals exempt from fees
Pet deposit: EUR 200 per stay
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Uncovered self-parking costs EUR 30 per day
Guests must contact this property in advance to reserve on-site parking
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Relais Lac Hotel Soorts-Hossegor
Relais Lac Soorts-Hossegor
Le Relais du Lac Hotel
Le Relais du Lac Soorts-Hossegor
Le Relais du Lac Hotel Soorts-Hossegor
Frequently asked questions
Does Le Relais du Lac offer free cancellation for a full refund?
Yes, Le Relais du Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Le Relais du Lac?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 20 per pet, per day, and there's also a deposit of EUR 200 per stay. Service animals are exempt from fees.
Is parking offered on site at Le Relais du Lac?
Yes. Self-parking costs EUR 30 per day.
What are the check-in and check-out times at Le Relais du Lac?
Check-in start time: 4:00 PM; check-in end time: 11 PM. Check-out time is 11 AM.
Is there an on-site casino at Le Relais du Lac?
No, this hotel doesn't have a casino, but Sporting Casino (3-min drive) and Casino of Capbreton (6-min drive) are both nearby.
What is there to do at Le Relais du Lac and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Enjoy amenities such as a sauna and a steam room.
What's the area around Le Relais du Lac like?
Le Relais du Lac is located on the waterfront, a short 2-minute walk from Lac d'Hossegor and 13 minutes' walk from Golf of Hossegor.
Le Relais du Lac Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
19 September 2024
Calme mais vieillissant
L’équipe était très sympa, ils nous ont aidé avec nos valises etc. L’hôtel n’est pas en bon état, très vieillissant, par contre, la vue est incroyable,le lit était confortable et l’hôtel est plutôt calme.
Patricia
Patricia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Nice, clean property with air conditioned rooms. Very comfortable and a nice view of the lake. My only comment is that is it not close to many restaurants, but this is no issue if you have your own car.
Brenda
Brenda, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2022
Franco
Franco, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2022
Tim
Tim, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 May 2019
Location and staff were fantastic.
The lady at check in was very helpful and the location is beautiful.
Verified traveller
2-night business trip
Verified Expedia guest review
6/10 Good
6 March 2019
Thé hotel was being renovated and the workmen were laying floos and decorating. This made it noisy and smelly. The hotel was overpriced but the room was directly on the lake
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
4 April 2018
Good and reasonably priced in Hossegor.
A decent place to stay. The room was modern and clean. On the site for booking it said double or twin room but didn't seem to have an option to choose. When we got there we asked for a twin room, was told it was a double on the booking but they found us a nice twin instead. Friendly at reception.
Steve
Verified Hotels.com guest review
6/10 Good
7 July 2017
Hotel pretty basic. Rooms were bit depressing
Room mix up, ended up with a double rather than a twin. This is the booking website (Expedia) rather than the hotel I believe.
Just a modest so so hotel. E75 for twin room which I guess is OK.
David
David, 3-night trip
Verified Expedia guest review
8/10 Very good
28 April 2017
Lakeside hotel in Hossegor
Brilliant position on the lake side. Room was good and bathroom but unfortunately the bed was probably about the most uncomfortable bed I have ever slept in. Shame really because everything else was good.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
8 September 2016
Loved it!
Had a fabulous welcome by the multi-lingual staff with lots of smiles :-) My room was facing the road but was really pretty and spacious. The hotel is not super modern, but is full of charm and character which I like. I slept really well and wish I could've stayed longer.
Also great location right by the lake and just a short stroll to town.
Susanne
Verified Expedia guest review
4/10 Fair
23 April 2016
Not great for us
Stayed in a cold not so good room, not up to scratch,on bottom floor
Chris
Verified Hotels.com guest review
6/10 Good
3 December 2015
Would use again for a business
Was perfectly acceptable for an overnight business trip.
Lee
Verified Hotels.com guest review
8/10 Very good
28 September 2015
Renato
Verified Hotels.com guest review
4/10 Fair
22 July 2015
hotel on lakeside at Hossegor
Lovely location, but hotel a bit tired. There was insufficient parking, especially as we needed accessibilty due to mobility issues. Bathroom was not great - the door wouldn't close and there were dirty finger marks where others had obviously tried to push it shut. Basin plug was non-functional. We didn't have breakfast as it was expensive. Standard rooms face a very noisy and busy road.
retired couple
Verified Expedia guest review
10/10 Exceptional
12 December 2024
JEROME
JEROME, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
jean François
jean François, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 November 2024
HORRIBLEMENT HORRIBLE
Photo clairement mensongères ! Une honte. Chambre humide pleine de moisissures. La salle de bain est dégueulasse et minuscule avec le minimum syndicale (petit miroir tout rouillé, douche pleine de rouille et de crasse, le papier toilette (ou papier de verre) est un distributeur de feuille par feuille comme dans les toilettes publique). Les murs sont pleins de traces noires et la peinture toute craquelée. Le lino pleins de trou de cigarettes… et j’en passe.
TOUTE LA NUIT un bruit d’eau qui coule NON STOP. Nous n’avons pas pu dormir.
Si nous avions pu trouver autre part où dormir nous serions parti en pleine nuit.
Si c’est une caméra cachée, merci de le signaler la blague a assez duré.
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 November 2024
Très bon séjour
Hotel sitié dans un cadre magnifique. Calme, grande chambre et grande salle de bain. Bon acceuil. Tout était parfait
David
David, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
11 November 2024
Je déconseille
je déconseille cet hotel, moisissures aux murs, impossible de se connecter au wifi, la directrice de l'hotel, désagréable et mal éduqué, pas de volet pour une chambre en rez de chaussée donnant sur une promenade, on entend les voisins aux toilettes et prendre une douche. Les seuls points positif c'est le garcon de l'accueil qui a été très pro et la vue...
alias
alias, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 November 2024
DÉCEVANT !!!
La vue de la chambre sur le lac est superbe. La deco et la surface sont convenables.
Toutefois certains points sont à améliorer : pas de WIFI dans la chambre, des travaux de rénovation seraient à prévoir (bas de douche, porte de la salle de bain), une odeur d’humidité dérangeante et une insonorisation inexistante.
Nous étions au RDC, nous entendions nos voisins du dessus et sur les côtés comme si ils étaient avec nous.
Séjour décevant même si le prix de la chambre était correct.
Christelle
Christelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Youlia
Youlia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
23 October 2024
Emmanuel
Emmanuel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 October 2024
Juste une honte !
serviette de bain sale, eau stagnante dans la baignoire, fuite d’eau du lavabo de salle de bain, bouilloire sale, eau laissée dans la machine à café, escalier et couloir de l’hôtel usé et salle !
Le tout pour une chambre King Size de luxe !!!
130 € pour ça, c’est très très cher !
J’en rajoute ?
Gilles
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2024
Jean-Guy
Jean-Guy, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 July 2024
Très bon accueil.juste salle de bain joints du carrelage pas très net encadrement de porte avec moisissures. Chambre rien à dire literie confortable