We loved the night entertainment, especially the kids activities, the food at the buffet restaurants and the cleanliness of the property. The gardens are immaculate and very well looked after.
Two out of three A la carte restaurants should not be closed 3 days per week, by the time we checked in they were fully booked. The rooms are in need of refurbishment, they don't meet 5 stars standards. The mini fridge in the rooms only offer two bottle of water, we stayed for three nights at a different 5* hotel in the island and they were offering a selection of soft drinks and beer in the room. Air conditioning in the room works fine but again, the vents are dated and you cannot switch between different modes such as dry, cool, fan.. or intensities.
Overall a very good experience, expecially for families with young kids, but if you are a couple or looking for a 5* experience and comfort you might find other hotels in the island meeting your expectations fully and a better value for money.