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Hotel Elite Zermatt

3.0 star property
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Elite Zermatt

Deluxe Double Room
Exterior
Junior Suite | Living room
View from property
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free breakfast
  • Spa
  • Laundry facilities
  • Ski facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Free train station pick-up
  • Ski storage
  • Sauna
  • Steam room
  • Terrace
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Concierge services
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Deep-soaking bath
  • 18.24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room (Matterhorn view from balcony)

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 23.47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 30.16 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Private bathroom
Spring-water bath
Hairdryer
  • 19.74 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Hofmattweg 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt Visitor Center - 5 min walk - 0.5 km
  • Zermatt-Furi Gondola - 12 min walk - 1.1 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Zermatt Station - 6 min walk
  • Free train station pickup

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Elite Zermatt

Placing you only steps from Zermatt-Matterhorn Ski Paradise, Hotel Elite Zermatt features downhill skiing, snowboarding and sledging. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a sauna and a steam room are other highlights. Ski storage is also available.

Languages

English, French, German, Italian

At a glance

Hotel size

  • 21 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 9 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:30 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and over
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Free train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ice skating
  • Sledging

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Ski storage

Facilities

  • Built in 1962
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Ski

  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Hotel Elite. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Cots/infant beds are available for CHF 40.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Elite Hotel Zermatt
Elite Zermatt
Elite Zermatt Hotel
Hotel Elite Zermatt
Hotel Elite Zermatt Hotel
Hotel Elite Zermatt Zermatt
Hotel Elite Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel Elite Zermatt offer free cancellation for a full refund?
Yes, Hotel Elite Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Elite Zermatt?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Elite Zermatt?
Sorry, there's no on-site parking at Hotel Elite Zermatt.
What are the check-in and check-out times at Hotel Elite Zermatt?
Check-in start time: noon; check-in end time: 9 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Elite Zermatt and nearby?
Have fun with on-site winter activities such as downhill skiing, snowboarding and snowshoeing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Elite Zermatt also has a garden.
Are there restaurants at or near Hotel Elite Zermatt?
Yes, there's an on-site restaurant.
Does Hotel Elite Zermatt have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Elite Zermatt like?
Hotel Elite Zermatt is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn Museum.

Hotel Elite Zermatt Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The service in this hotel is the best.
Verified Expedia guest review

10/10 Exceptional

Patricia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful and warm stay
Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!
Aaron, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

As everything you want
Lovely Little Hotel very clean and comfortable and at a great price and great location
Bryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

does not have jacuzzi, smaller room
Amparo c, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ideal location
Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
Damian, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were very helpful and friendly!! It is in a very convenient location
Kathryn, 2-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Rooms were nice. Located conveniently near the main street. Free shuttle from the train station to the hotel was a godsend, since we had luggage. Elevator was old and scary, can only carry 2 people at a time.
Lance, 1-night trip
Verified Expedia guest review

8/10 Very good

Very nice and clean. Location was good too. Just a little pricey.
Daniel, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Elite
Central location. Convenient for station and restaurants. Friendly staff and nice breakfast. Good size room.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

We enjoyed our stay at hotel elite zermat. The bathroom was big and the breakfast was sufficient. We got a little worried that we were going to miss our train because we left our luggage after the checkout but there was no front desk when we were about to get back our luggage. Good thing, there was a number we could call to help us with our luggages
Ryan, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Sungae, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Had a nice stay the room was great but the place is a bit old and rough around the edges. Enjoyed a delicious breakfast which was included so that was a big plus. However the pillows were terrible like a piece of cardboard with a sheet over it.
Stephanie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

trip to Zermat
The location is great but this hotel the room is so smell.. The carpet is so old.. Smell Odor
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, a 5 minute walk to train station, restaurants, and trail heads. Room was fantastic with a balcony and a view of the mountains.
Sue, 2-night trip
Verified Expedia guest review

10/10 Exceptional

מקום מצויין
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice budget hotel
I only stayed 1 night but I was very happy at the price I paid. The hotel is in a great location only 10 minutes walk from the station and right in the centre of the village. My single room was very basic but nice and clean and the continental buffet breakfast was sufficient. Staff were friendly and the WIFI was excellent but the highlight was looking up at the Matterhorn from my window and balcony.
Brett, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice Hotel - Rude and Useless Staff
Although this hotel was great with a good location - easily within walking distance of the town and the Gongergrat train - the staff ruined our experience. When we first checked in the lady behind the counter couldn't find our reservation and was faffing around with the paperwork so much that check in took a very long time. We then paid the city tax and she gave us our key and she told us she would find our paperwork later. She did not give us a receipt for the city tax as she was in such a faf that she couldn't find our paper reservation. Then as we were checking out a different woman made us pay the city tax again saying that because we didn't have a receipt we obviously hadn't paid it. The woman we spoke with at check out was incredibly rude and unhelpful, and was the same woman that the night before we had asked if it was possible to have extra pillows and even though we said we were happy to wait for them - she very rudely said no and that she had to bring them up. She never brought them and they never arrived even after we asked again. The hotel was nice though and we had a good view of the matterhorn from our room, however I wouldn't stay here again as the staff and the city tax issue left a bitter taste in our mouth.
emily, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great value for Zermatt
Chris, 1-night trip
Verified Expedia guest review

8/10 Very good

Great Hotel!
The hotel is quite near the train station but can feel like a bit of a walk of you have heavy luggage. The bathroom is huge, spacious and clean. There was also a nice balcony to with a lovely view of the village. The room was comfortable and adequate. The breakfast was good and the staff was hospitable and helpful. They provided a kettle for us to boil water in the bedroom. If we go back, will stay at least 2 nights as the Zermatt village is really nice to walk around and explore.
Travellover, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Very nice jetted bathtub, view of the Matterhorn, and good breakfast (cold cuts, cheese, breads, boiled eggs, yogurt, cereal, coffee).
Jennifer, 2-night romance trip
Verified Hotels.com guest review