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Keraton at The Plaza, The Unbound Collection by Hyatt

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Plaza Indonesia

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Keraton at The Plaza, The Unbound Collection by Hyatt

Indoor pool, outdoor pool, open 6:00 AM to 8:00 PM, pool loungers
Suite, 1 King Bed
Room, 1 King Bed
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Bicycling

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Pool
  • Childcare
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting services
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NZ$522
includes taxes & fees
22 Jan - 23 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Grand Hyatt Jakarta

Pool
Airport transfer
Free parking
Free WiFi
9.2 out of 10, Wonderful, (383)
The price is NZ$363
includes taxes & fees
9 Jan - 10 January 2025
Grand Hyatt Jakarta
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About the area

Map
Jl MH Thamrin Kav 15, Menteng, Greater Jakarta, Jakarta, 10350

What's nearby

  • Plaza Indonesia - 5 min walk - 0.5 km
  • Grand Indonesia - 6 min walk - 0.5 km
  • Bundaran HI - 6 min walk - 0.6 km
  • Thamrin City Shopping Mall - 7 min walk - 0.7 km
  • Sarinah Mall - 13 min walk - 1.1 km

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 37 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 49 min drive
  • BNI City Station - 13 min walk
  • Jakarta Sudirman Station - 15 min walk
  • Jakarta Karet Station - 21 min walk
  • Bundaran HI MRT Station - 8 min walk
  • Dukuh Atas MRT Station - 13 min walk
  • Stasiun MRT - Setiabudi - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Altitude The Plaza - ‬8 min walk
  • ‪Sate Khas Senayan - ‬8 min walk
  • ‪Wee Nam Kee Chicken Rice - ‬8 min walk
  • ‪AMKC Atelier - ‬8 min walk
  • ‪Soup Restaurant - ‬1 min walk

About this property

Keraton at The Plaza, The Unbound Collection by Hyatt

Keraton at The Plaza, The Unbound Collection by Hyatt offers a great location, putting you within a short 10-minute walk of Grand Indonesia and Bundaran HI. Guests can grab a bite to eat at one of the 7 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Public transportation is only a short walk: Bundaran HI MRT Station is 8 minutes and Dukuh Atas MRT Station is 13 minutes.

Languages

English, Indonesian

At a glance

Hotel size

  • 138 rooms
  • Arranged over 51 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:30 AM
  • 7 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

What to do

  • Tennis
  • Fitness classes
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2024
  • ATM/banking
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Bike parking
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar in bath
  • Roll-in shower
  • Accessible bath
  • Lever door handles

Room amenities

Be entertained

  • 42-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

The Club – This bar specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.
The Lounge – This coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Open daily.
C’s Steak and Seafood – On-site fine-dining restaurant. Reservations are required. Open daily.
Grand Cafe – On-site buffet restaurant. Open daily.
Sumire – On-site fine-dining restaurant. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 750200 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for IDR 1815000 per night
  • Airport shuttle service for children up to age 13 costs IDR 750200 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Keraton
Keraton Luxury Collection
Keraton Luxury Collection Hotel
Keraton Plaza Luxury Collection Hotel Jakarta
Keraton Plaza Luxury Collection Jakarta
Keraton Plaza Luxury Collection Hotel
Keraton Plaza Luxury Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton Plaza Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton at The Plaza, The Unbound Collection by Hyatt Hotel
Keraton at The Plaza, The Unbound Collection by Hyatt Jakarta

Frequently asked questions

Is there a pool at Keraton at The Plaza, The Unbound Collection by Hyatt?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Keraton at The Plaza, The Unbound Collection by Hyatt?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Keraton at The Plaza, The Unbound Collection by Hyatt?
Yes, there's free self and valet parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Keraton at The Plaza, The Unbound Collection by Hyatt?
Yes, an airport shuttle is available. The charge is IDR 750200 per vehicle one-way.
What are the check-in and check-out times at Keraton at The Plaza, The Unbound Collection by Hyatt?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.
What is there to do at Keraton at The Plaza, The Unbound Collection by Hyatt and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Keraton at The Plaza, The Unbound Collection by Hyatt also has a 24-hour fitness centre and a sauna, as well as access to a nearby health club.
Are there restaurants at or near Keraton at The Plaza, The Unbound Collection by Hyatt?
Yes, there are 7 on-site restaurants, featuring international cuisine.
Does Keraton at The Plaza, The Unbound Collection by Hyatt have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Keraton at The Plaza, The Unbound Collection by Hyatt like?
Keraton at The Plaza, The Unbound Collection by Hyatt is in Central Jakarta, a short 8-minute walk from Bundaran HI MRT Station and 6 minutes' walk from Grand Indonesia.

Keraton at The Plaza, The Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

👍👍👍
Very recommended place to stay.. both business and leisure since connected to the nice shopping mall👍
Theresia Olianawati, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, spacious rooms and great service. Direct access to Plaza Indonesia too! Will stay here again
Maria, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good but needs improvements in room ergonomics.
The hotel was well maintained and the stuff very friendly and helpful. The room quality was good, but the functionality and ergonomics very very poor. For example no closet, but only a bar to hang the clothes and space for the luggage underneath. No lighting at all on this space and it was impossible to See and find things inside the luggage. Many issues also with lighting in the bathroom.
Minas, 2-night trip
Verified Hotels.com guest review

2/10 Poor

thomas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Vincent Chew Meng, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Good, but not good enough
First of all let’s talk about he positives. The hotel is really beautiful, the room (I had a corner suite) is spectacular and the location is terrific. But this wasn’t a perfect stay. There was an issue with the booking that wasn’t resolved until the next day. No guest should be waiting overnight for resolution to an issue (that was clearly their problem) and the staff were very quick to blame my ignorance for the issue, which wasn’t the case at all. Also, the food is average. It’s almost universally tasteless (lack of seasoning) and the meat they use isn’t the best. It’s a good hotel, but I wouldn’t return. There are better in Jakarta.
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wai Ching Josephine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

cecilia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

TAKUYA, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

kevin, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

One of the more luxurious hotels in Central Jakarta. Nice location. Superb Breakfast. Great staff. The only downfall was our phone in the room was not working even after we notified staff and the engineer came and repaired it. It still have to be repaired again. However great hotel
BKA, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service, we enjoyed the stay. Neat room, breakfast was great, nice staff
Manny, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing Hotel
Parwanto, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The renovations should not be during working hours
The hotel is quite luxury😍. The staffs are very friendly . Polite. Good services . My family members are very happy . And I will stay there again✔️
Katharine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I only stay for 1 night for out Anniversary, 1st the gave us room facing the construction so later on i ask them if it possible to change room, and they move us to a better view room..with the help of the manager Mr. Alan (if i’m not mistaken). Our butler ms. Ruri also help me made a reservation for our dinner, and when they found out i’m on my wedding anniversary.. they also gave us a small tiramisu cake to the room..and the breakfast was superb, they also have a la carte menu for us to order beside the buffet, the menu it self different from what we have on buffet.. my husband had a lobster benedict for breakfast and it was so delicious made by chef candra.. we also serve by the helpful mr shekyu that made our breakfast very enjoyable.. fells like we have our own butler ... definitely will be back again.. with the kids .. thank You Hotel Keraton.. keep up the good work
Juta, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good Location. Staff were all very fast, helpful, and courteous. Toiletries by Byredo was great. There's a Bose sound system in the room which can go pretty loud. TV quality was not very good though.
Ben, 2-night trip
Verified Expedia guest review

2/10 Poor

Had to change room 3 times, once the airconditioning not working otger included noise and mosquitos inside the room. Not acceptable for a 5 star.
6-night business trip
Verified Expedia guest review

8/10 Very good

100% POSITIVE
All the staff are extremely friendly and helpful. From Room service, check-in/out, Breakfast and Spa, I really have no complaints at all and strongly recommend you to stay in this hotel. Just an improvement: the bathroom's floor is wet very easily because of the shower, so be careful.
Alexandre, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel at a very strategic location. Hotel staff surprised us with a wedding anniversary cake.
Abd, 3-night trip
Verified Expedia guest review