El Ksar Resort & Spa

Property class: 4
Sousse beachfront hotel with 2 outdoor pools, spa

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At El Ksar Resort & Spa, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus windsurfing is nearby. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, a free kid's club and a sauna.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

Single Room, Garden View

  • Garden view
  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Garden View 3AD

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room, Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Triple Sea View 3AD

  • Partial sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Family Room 2+2

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

Standard Family Room 3+1

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

Superior Family 2+4

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Sofa Beds and 2 Single Beds

Superior Family 3+3

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Sofa Beds and 2 Single Beds

Superior Family 4+2

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Sofa Beds and 2 Single Beds

Double or Twin Garden View 2AD

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double or Twin Sea View 2AD

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Triple Garden View 2+1

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Triple Sea View 2+1

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Boulevard 14, Sousse, 2011

What's nearby

  • beach near Khzema - 1 min walk - 0.1 km
  • Sousse Beach - 18 min walk - 1.5 km
  • Sousse Corniche - 6 min drive - 2.3 km
  • Boujaffar Beach - 6 min drive - 2.3 km
  • Port El Kantaoui Harbour - 11 min drive - 8.5 km

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 34 min drive
  • Enfidha (NBE) - 40 min drive
  • Sousse Bab Djedid Station - 7 min drive
  • Sousse Mohamed V Station - 8 min drive
  • Sousse Station - 9 min drive

Restaurants

  • ‪Restaurant Ouahchi - ‬11 min walk
  • ‪Coin D'Alma - ‬12 min walk
  • ‪Stories - ‬6 min walk
  • ‪Paul - ‬15 min walk
  • ‪Café Le Saint Tropez - ‬12 min walk

About this property

El Ksar Resort & Spa

  • At El Ksar Resort & Spa, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus windsurfing is nearby. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, a free kid's club and a sauna.

All-inclusive details

  • All-inclusive room rates at El Ksar Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks and beverages included

At a glance

Hotel size

    • 480 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 21
    • Check-out time is 11:30 AM

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property caters to families and couples. Bookings for single men or male-only groups are not accepted from June 1-August 31.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Local laws may restrict unmarried guests from sharing a room

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Designated smoking areas

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Reviews

El Ksar Resort & Spa Reviews

6.8

Good

7.0

Cleanliness

8.4

Location

6.8

Staff & service

6.6

Property conditions & facilities

Popular mentions

Service staff
Food
Room
Children
Bathroom

Reviews

Verified review

8/10 Very good

Really nice big hotel, all staff were fantastic and couldn't help enough.
Verified review

6/10 Good

Family break

3 night family break, hotel is quite run down, cleanliness and maintenance poor. The staff are lovely and made our stay especially for the children, mini disco and activities throughout the day were good. Great location. Food was ok,
Verified review

4/10 Fair

Not that much clean, poor customer service, food 2/10
Verified review

8/10 Very good

Very good value for money easy access to the beach:
Verified review

8/10 Very good

Very nice and friendly staff. Food was really great
Verified review

10/10 Exceptional

Friendly staff nice food

Took us a day to get acclimatised but we loved our stay staff were really friendly food was nice manager was very hands on, on the ball Animations team was amazing If only I could speak Arabic or French would have been Amazing thankyou El Ksar hope to visit again soon
Verified review

2/10 Poor

Should be a 2 stars resort at best, not appropriate for family.
Verified review

8/10 Very good

Eten was perfect veel keuzes, zwembad was te klein dat was minder
Verified review

8/10 Very good

Good
Verified review

10/10 Exceptional

Great staff and good vibes. We really enjoyed our stay here. The dining room staff, beach staff, and animators were really good to us. Food gets repetitive (more fruit, please!) But apart from that we loved it all. Tip: the party on the stage goes until 11:00 pm most nights. If you aren't a night owl, ask for a room facing away from the stage. We partied on our balcony.
Verified review

10/10 Exceptional

We recently stayed at El Kzar in Sousse. The staff were very attentive and friendly. The room was clean and comfortable. The food was delicious with a wide variety to choose from. We especially liked the local dishes. The hotel is right on the beach with wonderful soft sand. We didn't have our kids with us but we saw there were activities for kids. It was my birthday and the staff decorated our table with flowers. It was a relaxing vacation and we will return.
Verified review

2/10 Poor

Bad experience

For long time did not leave a bad review but this time it deserve it. Especially food was not good at all.
Verified review

10/10 Exceptional

The first night I had some issues with my room and Ali, at the front desk, went above and beyond to resolve these issues!! I was given a new, premium room with a fantastic view and decor! 😍 From that point on my stay was amazing!! The service I received I received was outstanding in all areas, the El Baal restaurant was a highlight!! The housekeeping staff were excellent as well! The staff here, in all areas of the hotel were welcoming, helpful, and very friendly!! I can’t say enough good things about them!! Thankyou for the beautiful memories that I made here!! I would definitely recommend and return!!😘
Verified review

2/10 Poor

AC not working throughout my 7day stay. Could not sleep (inc family) in hot conditions. Reported on day 1, 3 & 5. No help
Verified review

4/10 Fair

Room is dirty i don't take any bath only shower because the bathroom doesn't have plag for the bath when you ask most of staff is arguing. You ask for cup of coffee in a cup they give it in take away cup..
Verified review

2/10 Poor

Worst Hotel... It should not be open for Business

Does not hold 4 star standard... Hotel need Major Renovation..rooms are not renovated since 1990s... Just lick of paint.. Basic cleanness is missing... Every night water stops... So go to washroom... Before 10...I have been staying for last 5 days and hot water has been an issue not to forget i escalated 4 times... Some staff are good but most doesnt give flying Flamingo... Limited sun bath chairs by the pool... And all of them taken by their staff to sell it later for petty cash... Food is mediocre... I still have 4 nights to go through this torture.. If i didnt have kids would have left... On day 1.oh yah don't go for bungalow as its further from everything... To pool its 5 mins walk.. If you come after sun set.. Lights are not even on... STAY AWAY... I dont have energy to take more pics or write more of problems at this place....... Stay away and save money
Verified review

2/10 Poor

The customer service was a complete joke. From day one, the staff were rude and didn’t know how to deal with customers at all. Most of the people at reception couldn’t even speak proper English, so communication was a mess. I asked for an iron three times and kept being told it would be brought to my room never happened. Then I was told I had to wait until housekeeping came in at 8 a.m. I waited, saw one of them, and when I tried to explain, she literally pulled the room key out of my hand, looked at the number, said she’d bring an iron and didn’t. I was fuming by that point and went straight to reception. Turns out, I was supposed to pay for the iron the whole time, but no one mentioned that. They handed me some form to fill out to pay. I asked to speak to management because the whole thing was ridiculous. The receptionist talked for half an hour but still didn’t resolve anything. In the end, I had to pay. To make it worse, the phone in the room wasn’t working, so I had to walk all the way down to reception every time. The room itself was dusty and dirty. Even though housekeeping came by, it didn’t make a difference it was never actually clean. One of the main reasons I booked this hotel was because I was travelling with my two kids, and they wanted to use the slide in the play area. Guess what? The slide was out of order the entire time. If you’re travelling with children and think you’ll have a fun, relaxing time here don’t bother. The staff are rude.
Verified review

6/10 Good

L établissement ne vaut pas les 4 étoiles il mérite un peu de rénovation
Verified review

2/10 Poor

Je déconseille

Très déçu par l'état général de l'établissement et la qualité du service Ne recommande pas du tout
Verified review

8/10 Very good

Okei hotell.

Hotellet er helt okei. «All inclusive» - maten var okei. Hotellet sine ansatte var bra, noen veldig bra, andre mindre bra. Stranda var perfekt. Basseng området var flott. Slitt hotell, trenger å bli renovert.
Verified review

2/10 Poor

Smutsigt, gammalt så det mesta håller på att gå sönder. Poolen är så äcklig det är mögel överallt. Välj INTE hotellet om du vill uppleva en bra semester.
Verified review

2/10 Poor

Les services de chambre ne sont pas bons et les services de restauration ne sont pas bons non plus. Peu d'entre eux vous accueillent et vous traitent bien, mais la majorité, s'ils trouvent que vous êtes arabes, ne se soucient que des étrangers. Quant à la réception, il y a unً travailleur qui ne vous regarde même pas si vous venez lui parler. C'est une perte pour moi de mettre ces avis pour une belle hôtel comme celui-ci j'espère qu'ils amélioreront les prestations.
Verified review

8/10 Very good

Le seul défaut que je trouve à cet hébergement, c'est que le soir l'animation est tres forte et ça dure jusqu'à 23h30 le soir.Donc, je ne pouvais pas me coucher avant 23h30 le soir. Moi je suis une couche tôt.
Verified review

8/10 Very good

Das Hotel ist sehr schön , aber das Essen, lässt zu wünschen übrig. Es ist genug Auswahl da , aber immer das gleiche ohne Geschmack . Die Anlage ist sehr sauber . Das Personal sehr nett . Ich würde wiederkommen, aber nur mit Halbpension .
Verified review

6/10 Good

Une usine à dinart...