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Lake Saroma Tsuruga Resort

4.0 star property
Lakefront resort in Kitami with 2 restaurants and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lake Saroma Tsuruga Resort

Resort twin room,Only Shower,Non Smoking (Lake View)
Public bath
Lake
Resort twin room,Only Shower,Non Smoking (Lake View) | Lake view
Japanese Style Room,Non Smoking (Lake View) | Lake view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Steam room
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library
  • Computer station
  • Reception fireplace

Feel at home (6)

  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is NZ$338
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Twin Room,Non Smoking (Forest View)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Bidet
Hairdryer
Shower/bath combination
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Twin Room,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese Style Room,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Bidet
Hairdryer
Shower/bath combination
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese & Western Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese & Western Style Room,Non Smoking (Lake View)

Highlights

Balcony
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Bidet
Hairdryer
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Resort twin room,Only Shower,Non Smoking (Lake View)

Resort twin room,Only Shower,Non Smoking (Lake View)

Resort twin room,Only Shower,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216

What's nearby

  • Lake Saroma Wakka Nature Centre - 3 min drive - 2.0 km
  • Lake Notoro - 32 min drive - 32.9 km
  • Lake Abashiri - 32 min drive - 31.3 km
  • Abashiri Prison Museum - 36 min drive - 37.3 km
  • Abashiri Port - 38 min drive - 40.2 km

Getting around

  • Memanbetsu (MMB) - 62 min drive
  • Monbetsu (MBE-Okhotsk - Monbetsu) - 73 min drive
  • Kushiro (KUH) - 166 min drive
  • Yobito station - 38 min drive

Restaurants

  • ‪たべものや - ‬8 min drive
  • ‪レストハウスところ - ‬8 min drive
  • ‪松寿し - ‬9 min drive
  • ‪ところ道の市 - ‬7 min drive
  • ‪しゃべりたい - ‬9 min drive

About this property

Lake Saroma Tsuruga Resort

Enjoy your visit to Kitami with a stay at Lake Saroma Tsuruga Resort. Guests looking for a bite to eat can visit La mer, one of 2 restaurants, which serves Fusion cuisine. Other highlights include a bar/lounge, a steam room and a garden.

Languages

English, Japanese

At a glance

Hotel size

  • 68 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Hot springs
  • Pool table
  • Ping pong
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in reception
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Dining

La mer – This buffet restaurant specialises in Fusion cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 3300 per pet, per night

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.

Also known as

Lake Saroma
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga
Resort Lake Saroma Tsuruga Resort Kitami
Kitami Lake Saroma Tsuruga Resort Resort
Resort Lake Saroma Tsuruga Resort
Lake Saroma Tsuruga Kitami
Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort Kitami

Frequently asked questions

Does Lake Saroma Tsuruga Resort offer free cancellation for a full refund?
Yes, Lake Saroma Tsuruga Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lake Saroma Tsuruga Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of JPY 3300 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Lake Saroma Tsuruga Resort?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Lake Saroma Tsuruga Resort?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is 10 AM.
What is there to do at Lake Saroma Tsuruga Resort and nearby?
Have fun with nearby activities such as cycling and hiking. Additional recreation on-site includes hot springs. Enjoy amenities such as a steam room and a garden.
Are there restaurants at or near Lake Saroma Tsuruga Resort?
Yes, there are 2 on-site restaurants, featuring Fusion cuisine.
What's the area around Lake Saroma Tsuruga Resort like?
Lake Saroma Tsuruga Resort is located on the waterfront, a short 13-minute walk from Abashiri Quasi-National Park.

Lake Saroma Tsuruga Resort Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Alan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tow Choon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

THOMAS, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

THOMAS, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Relaxing Onsen and great food selection.
Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
Jacquelyn, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not valueable for money
My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.
En Na, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice staff
Nice staff, Delicious dinner & breakfast, Good Onsen.
Niruslan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
1-night trip
Verified Expedia guest review

8/10 Very good

Excellent homely service
Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!
Verified Hotels.com guest review

8/10 Very good

Great view
The view with the lake was fantastic. Came with a telescope for bird-watching. 1st floor onsen was great and the resort is equipped with ping pong tables, pool table and other games in the games room which was fun. Food was extensive but average, though the soft serve ice cream was the best I have ever eaten. Very relaxing stay though there is not much to do in the area. The view made the drive worth it.
Verified Hotels.com guest review

8/10 Very good

Remote hotel
Nice hotel to relax in with great views, by the lake. Room is clean and spacious..hotel is bit dated including the onsens. Not much to do around the area and no shops or restaurants nearby within walking distance
Verified Hotels.com guest review

10/10 Exceptional

relaxation
very good resort and good service
Verified Hotels.com guest review

8/10 Very good

Koichi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

4/10 Fair

YOSHIKO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

MASAMI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

hiroaki, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tatsuki, 1-night trip
Verified Expedia guest review

8/10 Very good

Good
Mei kuen vicky, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wai Lan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sylvia May Yee, 2-night trip
Verified Hotels.com guest review