4-6-10 Akanko-onsen,Tsuruga kan Annex, building, Akan-cho Kushiro-shi, Kushiro, Hokkaido, 085-0462
What's nearby
Lake Akan - 2 min walk - 0.2 km
Akanko Ainu Theater Ikoro - 3 min walk - 0.3 km
Ainu Kotan - 4 min walk - 0.4 km
Akankohan Eco Museum Center - 10 min walk - 0.9 km
Mount Meakan - 16 min drive - 16.5 km
Getting around
Kushiro (KUH) - 66 min drive
Mashu Station - 43 min drive
Restaurants
奈辺久 - 2 min walk
Pan de Pan - 8 min walk
両国総本店 - 11 min walk
北国の味 ばんや - 2 min walk
食事処味心 - 10 min walk
About this property
Akan Yuku no Sato Tsuruga
Akan Yuku no Sato Tsuruga offers a fantastic location, putting you only steps from Lake Akan. Guests can be pampered with massages at the spa, and TENGA, one of 2 restaurants, serves Fusion cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a fitness centre and a snack bar/deli.
Languages
English, Japanese
At a glance
Hotel size
340 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7 PM in order to arrange dinner service.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (JPY 400 per night)
On-site parking includes off-street options
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–9 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Snack bar/deli
What to do
Ski passes
Hot springs
Shopping
Ecotours nearby
Hiking/biking trails nearby
Boat tours nearby
Downhill skiing nearby
Snowboarding nearby
Fishing nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Library
Fitness centre
Arcade/games room
Full-service spa
Banquet hall
Walkway to water
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Pillow menu
Alarm clock
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.
Dining
TENGA – This buffet restaurant specialises in Fusion cuisine and serves breakfast and dinner. Reservations are required.
KITARIKYU – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Renovations and closures
The property will be renovating from 1 September 2024 to 25 December 2024 (completion date subject to change). The following areas are affected:
Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.
Parking
Uncovered self-parking costs JPY 400 per night
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
Akan Yukyu no sato Tsuruga
Akan Yukyu no sato Tsuruga Hotel
Yukyu no sato Tsuruga
Yukyu no sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga
Akan Yuku no Sato Tsuruga Hotel Kushiro
Akan Yuku no Sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Kushiro
Akan Yuku no Sato Tsuruga Hotel Kushiro
Frequently asked questions
Does Akan Yuku no Sato Tsuruga offer free cancellation for a full refund?
Yes, Akan Yuku no Sato Tsuruga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Akan Yuku no Sato Tsuruga?
Sorry, pets aren't allowed.
Is parking offered on site at Akan Yuku no Sato Tsuruga?
Yes. Self-parking costs JPY 400 per night.
What are the check-in and check-out times at Akan Yuku no Sato Tsuruga?
Check-in start time: 3 PM; check-in end time: 7 PM. Check-out time is 10 AM.
What is there to do at Akan Yuku no Sato Tsuruga and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for boat tours and fishing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services. Akan Yuku no Sato Tsuruga also has an arcade and a garden.
Are there restaurants at or near Akan Yuku no Sato Tsuruga?
Yes, there are 2 on-site restaurants, featuring Fusion cuisine.
What's the area around Akan Yuku no Sato Tsuruga like?
Akan Yuku no Sato Tsuruga is a short 2-minute walk from Lake Akan and 10 minutes' walk from Akankohan Eco Museum Center.
Akan Yuku no Sato Tsuruga Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
27 October 2024
Low
Low, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 October 2024
Excellent room provided. Cozy & big room . But buffet dinner quality & variety to be improved .
Lim
Lim, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
We really enjoyed our stay at Akan Yuku no Sato Tsuruga. The buffet dinner is a good option if you have picky eaters in your group. It’s a good location and the staff are all lovely. We got a room with a private onsen which was a wonderful addition. Would highly recommend and hope to be back soon.
Eriin
Eriin, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Beautiful setting
Ellen
Ellen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Courteous and attentive staff. Clean rooms.
Danny
Danny, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Tow Choon
Tow Choon, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 June 2024
Food is excellent. Onsen great. Staff cheerful and well trained. Some equipment like the Japanese style bidet had the ‘in need of service’ light flashing. Surrounding area beautiful.
David
David, 3-night romance trip
Verified Expedia guest review
8/10 Very good
31 May 2024
View is very nice. Room is very specious. But bathroom is very small.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2024
Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable
liliana
liliana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2023
Wow, what a wonderful experience. I'm surprised they only give it three stars. I feel so fortunate for having stayed there!
Emma
Emma, 3-night trip
Verified Expedia guest review
6/10 Good
5 October 2023
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2023
Authentic Japanese onsen resort. Reserved Japanese Western Room with Premium Kaiseki Dinner. Room with lake view included 2 rooms, one for sitting and other for sleeping. Included private bathroom which was clean and modern. Given Japanese robe and lounge ware to wear to onsen. This was a huge and spectacular onsen covering 2 floors with indoor and outdoor baths. Enjoyed large breakfast buffet and gourmet private dining experience. Very elaborate and meticulous and delicious. The best Kaiseki dinner we had over the course is our one month travel in Japan. Also close to walking trails around the lake. Located within walking distance to everything. Would definitely stay here again.
Bobby
Verified Expedia guest review
10/10 Exceptional
5 August 2023
16 days or touring from Kyoto to Hokkaido. 8 High end hotels. This one was my very favorite!! Get a corner lake view——soooo worth it. Can’t wait to come back.
Kelly
Kelly, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 July 2023
The onsen / hot bath of this hotel is amazing! Will definitely come back here again.
Alice
Alice, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 March 2023
Really nice spa and buffet! This is a large hotel that pays attention to detail. The staff are excellent and friendly, multiple languages spoken wit hi in the hotel staff. The spa is very impressive, and worth the price of the hotel. Buffet food is excellent in taste and quality, very hard to do on such a large scale, but Tsuruga at Akan does it splendidly. I had a very wonderful experience from check in to check out.
Kenneth
Kenneth, 1-night trip with friends
Verified Orbitz guest review
8/10 Very good
21 February 2023
The property is great!
Billy
Billy, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
11 February 2023
Shiho
Shiho, 1-night trip
Verified Expedia guest review
4/10 Fair
27 December 2022
Takahiro
Takahiro, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 January 2020
Enjoyable stay at Lake Akan
Amazing view of Lake Akan, very wide option types of onsen, big room with attentive details and reasonable quality of meals. Lake view rooms are quite pricey though. Dun forget to check out the optional paid tours, the early morning coffee tour offers excellent view of sunrise on the frozen lake!
Man Bok
Man Bok, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 January 2020
Ying Lam
Ying Lam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2019
Wen-Ching
Wen-Ching, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 October 2019
The onsen was good with a number of pools in particular open pools on the roof of the hotel with fantastic view of Lake Akan.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 October 2019
Classic Japanese great service
Great osens (many many choices), great service and facility.