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Waldorf Astoria Panama

Luxury hotel with 2 restaurants, near Multicentro Panama

  • Free WiFi
From
NZ$186

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47th St. & Uruguay Street, Panama City, Panama, Panama
8.8.Fabulous.
  • This place was great to stay at. The staff was incredible, friendly, and attentive. The…

    Jun 2, 2021

  • Thanks to the front desk staff they made sure our stay was memorable.

    Feb 15, 2021

See all 198 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Walkable
Convenient
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 142 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Heart of Panama City
  • Multiplaza Pacific Mall - 27 min walk
  • Multicentro Panama - 13 min walk
  • National Theater - 2.4 mi / 3.9 km
  • Panama Viejo - 4.3 mi / 7 km
  • Frank Gehry Biodiversity Museum - 4.7 mi / 7.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking, Ocean View
  • Studio Suite, 1 King Bed, Non Smoking, Ocean View
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking
  • Deluxe Room, 1 King Bed, Terrace

Location

47th St. & Uruguay Street, Panama City, Panama, Panama
  • Heart of Panama City
  • Multiplaza Pacific Mall - 27 min walk
  • Multicentro Panama - 13 min walk

What’s around

Landmarks

  • Heart of Panama City
  • Multiplaza Pacific Mall - 27 min walk
  • Multicentro Panama - 13 min walk
  • National Theater - 2.4 mi / 3.9 km
  • Panama Viejo - 4.3 mi / 7 km
  • Frank Gehry Biodiversity Museum - 4.7 mi / 7.5 km
  • Miraflores Locks - 7.2 mi / 11.7 km
  • Bridge of the Americas - 8.6 mi / 13.9 km

Getting around

  • Tocumen Intl. Airport (PTY) - 25 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 11 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 24 min drive
  • Panama City Passenger Station - 9 min drive
  • Iglesia del Carmen Station - 11 min walk
  • Santo Tomas Station - 14 min walk
  • Estación Lotería - 22 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (PAB 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Pool umbrellas

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3391
  • Conference space size (meters) - 315
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Braille signage
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waldorf Astoria Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Matiz - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bungalow Terrace Pool Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

Peacock Alley Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

Small print

Also known as

  • Panama Waldorf Astoria
  • Waldorf Astoria Panama Hotel Panama City
  • Waldorf Astoria Hotel Panama
  • Waldorf Astoria Panama
  • Waldorf Astoria Panama Panama City
  • Waldorf Astoria Panama Hotel
  • Waldorf Astoria Panama Hotel
  • Waldorf Astoria Panama Panama City

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs PAB 15 per night

Rollaway beds are available for PAB 15 per day

Breakfast costs between PAB 14.50 and PAB 19.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of PAB 40 per person (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Waldorf Astoria Panama does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs PAB 15 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring French cuisine. Nearby restaurants include Cabana Panama City (3-min walk), Dublinia (4-min walk), and T.G.I. Friday's (4-min walk).
  • Yes, an airport shuttle is available. The charge is PAB 40 per person one-way.
  • No, this hotel doesn't have a casino, but Fiesta Casino (14-min walk) and Crown Casino (19-min walk) are both nearby.
  • Waldorf Astoria Panama has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Great

    Mark, 1 night trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    It was not my first time in the hotel, I was expecting they gave me the same room that I had on my last visit. To be honest the only reason I came back was because of this. Instead the gave me a tiny room with a very disappointing bathroom, the shower has not pressure at all and the Water was not warm enough. To be honest my entire visit was very disappointed, I was expecting more from a Waldorf Astoria. Clearly next time I am in Panama will choose another hotel.

    1 night romance trip, Feb 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel, very comfortable room especially the beds! Pool was lovely with warm water, gym was very clean and everything was in good working order. Breakfast was really great with an extensive buffet with something for everyone. The best part of the hotel- and this is what separates them from other hotels- is the staff. In every area- from the doormen to the front desk to the concierge to the waiters- each one of them is excellent at their jobs, they always have a smile, and are so pleasant to deal with. It was so difficult to choose a hotel as there are what, maybe 150 in the city to select from? Well we struck gold with picking Waldorf! In terms of location- it is not too far a drive from the airport. We had a water view because we were on the 18th floor. The hotel offers a shuttle service so daily we had a ride to the old town which is a beautiful part of the city. We did walk back one evening- it’s a far walk but a lovely walk! Very nearby the hotel there are restaurants, banks, a coffee shop, a mini grocery store (Foodie), and a pharmacy. Excursions we booked through concierge, Lily was lovely also Roberto we often dealt with- both wonderful at their jobs. Oliver (at the door) was always attentive and greeted everyone with an enthusiastic personality. Cannot say enough about the staff here! Don’t even consider another hotel but this one!

    MMacKinnon, 4 night family trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff is exceptional! They took very good care of our party of 12...and went above and beyond to make our stay memorable, from bell men, to the reception desk, to concierge, to room service, to cleaners. I would definitely recommend this hotel because of the hardworking staff who will make sure your stay is as enjoyable and stress-free as possible.

    Adiba, 3 night trip with friends, Feb 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is near some very good restaurants and occupies a great location in the city. We were on vacation for a week and walked to most places and the service was top notch. I have only good to say about the hotel.

    6 night romance trip, Feb 23, 2020

    Verified Expedia guest review

  • 2.0.Poor

    We r from the US and our reservation dates were wrong. I booked through Expedia and their customer service and they couldn’t get it changed. I called Waldorf reservations and Hilton and the hotel inPansma where no one answered. I also emailed the hotel. I finally reached someone at the hotel who told me my dates were core t but since the reservation is for the end of this week and you are bugging me now it’s probably not correct!

    1 night trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff were very attentive and offered assistance whenever we were on the move. They were not intrusive on our daily activities.

    John.koehler, 7 night family trip, Feb 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean. Extremely helpful staff. Lillie went way above for us.

    Michael, 7 night family trip, Feb 15, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Lovely in every way

    Conrad, 4 night trip, Feb 10, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    No joy in writing this, but this is the worst Waldorf Astoria I've ever been to. Its run down, and the staff has no business being associated with the Hilton name. I couldn't wait to check out. A few examples: Elevator buttons sometimes work, sometimes not. The backlighting of the buttons is so poor its hard to know until you get to the desired floor, if at all. Called for a tea kettle. A seemingly basic request. They didn't have any. As in zero. So we had to request warm water be sent to the room. Which occasionally actually showed up. Related to the kettle, the staff would call to confirm it arrived. Sounds good. But it rarely had arrived. More importantly, by the time they called over 40 minutes had passed. The area surrounded the hotel is rather grim. A ton of closed restaurants. While not in the control of the hotel, it does impact your stay unless you're planning to stricly eat in or utilize taxis all the time. The final episode involved us trying to get some food prior to departure from the breakfast area. To be fair, we arrived 15 minutes before they opened because of our travel time. The girl tried to send us away. Then offered bread. Finally, after i was losing my cool she gave us two cappuccinos and yogurts. How hard would it be to try to make a guest feel valued rather than an annoyance? She could have made it a great moment, but had no inclination to do so. A dismal experience from start to finish.

    Tim, 2 night business trip, Feb 10, 2020

    Verified Expedia guest review

See all 198 reviews