1a Mehdi Huseyn Str, Sebail District, Flame Towers, Baku, AZ1006
What's nearby
Flame Towers - 1 min walk - 0.1 km
Baku City Circuit - 7 min walk - 0.6 km
Nizami Museum - 2 min drive - 2.0 km
Maiden's Tower - 3 min drive - 2.4 km
Fountain Square - 4 min drive - 3.4 km
Getting around
Baku (GYD-Heydar Aliyev Intl.) - 39 min drive
Icherisheher - 15 min walk
Airport shuttle (surcharge)
Restaurants
Kiçik Venesiya | Mini Venice - 15 min walk
Balcon Café - 5 min walk
Manzara - 7 min walk
Pizza Mizza - 12 min walk
CHiNAR - 11 min walk
About this property
Fairmont Baku - Flame Towers
Fairmont Baku - Flame Towers is a great choice for a stay in Baku. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and local and international cuisine is served at Le Bistro, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a poolside bar.
Languages
Azerbaijani, English, Russian, Turkish
At a glance
Hotel size
318 rooms
Arranged over 28 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price for children ages 2-11 years old. Breakfast is included for children under 2 years old.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11 AM
3 bars/lounges
2 coffee shops
Restaurant
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Fitness classes
Pilates classes
Yoga classes
Working away
Business centre
Meeting rooms
Conference space (26899 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Health club
An indoor pool
Seasonal outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Le Bistro – Overlooking the garden, this theme restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Nur Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
Bar 19 – On-site restaurant. Open daily.
H2O poolbar & grill – This rooftop bar specialises in international cuisine and is located by the pool. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AZN 1.30 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AZN 46.61 for adults and AZN 25 for children
Airport shuttle service is offered for an extra charge of AZN 90 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from 10 November 2024 to 25 November 2024 (dates subject to change).
The property is closed in November.
Children & extra beds
Rollaway beds are available for AZN 135 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
The seasonal pool is open from June to August
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1400708631
Also known as
Baku Fairmont
Fairmont Baku
Fairmont Hotel Baku
Fairmont Baku Flame Towers Hotel
Fairmont Flame Towers Hotel
Fairmont Baku Flame Towers
Fairmont Flame Towers
Fairmont Baku Flame Towers
Fairmont Baku - Flame Towers Baku
Fairmont Baku - Flame Towers Hotel
Fairmont Baku - Flame Towers Hotel Baku
Frequently asked questions
Is Fairmont Baku - Flame Towers currently open?
This property is closed from 10 November 2024 to 25 November 2024 (dates subject to change).
Does Fairmont Baku - Flame Towers offer free cancellation for a full refund?
Yes, Fairmont Baku - Flame Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont Baku - Flame Towers?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Fairmont Baku - Flame Towers?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Fairmont Baku - Flame Towers?
Yes, there's free self parking.
Is an airport shuttle service offered by Fairmont Baku - Flame Towers?
Yes, an airport shuttle is available. The charge is AZN 90 per vehicle one-way.
What are the check-in and check-out times at Fairmont Baku - Flame Towers?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Fairmont Baku - Flame Towers and nearby?
On-site recreation at Fairmont Baku - Flame Towers includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Baku - Flame Towers also has 3 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Fairmont Baku - Flame Towers?
Yes, Le Bistro offers al fresco dining, local and international cuisine and garden views.
What's the area around Fairmont Baku - Flame Towers like?
Fairmont Baku - Flame Towers is in the heart of Baku, a short 1-minute walk from Flame Towers and 7 minutes' walk from Baku City Circuit.
Fairmont Baku - Flame Towers Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
5 November 2024
A failure to address earlier emails resulted in very poor check-in.
Unfortunately this was compounded by misinformation to staff which ended up with embarrassing issues for us.
This was not good customer service which was more customer apologies than service.
The did address the issue but I felt they were more interested in the money than the compensation.
Only saving grace was Bar19 lovely staff, good food and great view over Baku
Nice hotel. lovely city, i expected more from the hotel.
John
John
John, 4-night trip with friends
Verified Hotels.com guest review
4/10 Fair
16 October 2024
They can't make a coffee. Hardly anyone speaks English. Not service oriented.
Ramanjit
Ramanjit, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
3 September 2024
My room had AC that stopped at 75F. I had to request a room upgrade three times, and by the time they offered it it was a smaller room on a higher floor (twice they took me to options where the prior occupant had smoked in the room--the rooms reeked--which the porter admitted was a big problem with the guests there) my son had fallen asleep so we stayed. They also put us on the 18th floor failing to mention that there is a restaurant on the 19th floor pumping out LOUD music...the night they played jazz I could hear it down to the individual instrument. The breakfast buffet was very poor - not what you'd see at a Fairmont in North America or Asia. On the plus side, one of the younger concierges was very helpful.
orianda
orianda, 3-night family trip
Verified Expedia guest review
8/10 Very good
2 September 2024
Helpful kind staff, breakfast was perfect also the restaurant staff was super kind.
** room fridge was locked and they asked me for deposit to unlock it, after little argument they opened it
Mo
Mo, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
—it’s a perfect blend of luxury and comfort. If you’re looking for a place that exceeds expectations, this is it!
Beautiful property, incredible city view, delicious food, pool, spa, amenities .
ELEONORA
ELEONORA, 6-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Fantastic hotel! The staff were incredibly friendly and helpful. The room was large, great decor and the views were amazing. Also, The hotel chef FARJA was wonderful and his food was delicious! We had a great stay!
Joshua
Joshua, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Meyr
Meyr, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Excellent
ROBERT
ROBERT, 6-night trip
Verified Expedia guest review
8/10 Very good
18 June 2024
Valentyn
Valentyn, 5-night trip
Verified Expedia guest review
8/10 Very good
30 May 2024
Great hotel. The views are amazing. The location is good.
Alina
Alina, 2-night trip
Verified Expedia guest review
6/10 Good
19 May 2024
First and last time
The hotel needs a lot of work from receptionists bell boys room service
Most of the reception they dont smile no welcoming face
I arrived after very long flight 16 hours without sleep so when I arrived they asked me to wait 1 hour to get the room with fees ofcourse it's 7 in the morning
So I stayed at lobby and had a nap covering my face with a hat sitting on a chair not laying down security came woke
me up saying no sleep with angry face
First time in my life felt like that wat horrible act and the the receptionist forgot to tell me the room was ready 45 minutes before
Ooo it's a mess they need a lot of work no camparison between Hilton or jw Marriott
Bell boy when I arrived 7 in the morning I came with 3 pieces of luggage no one was there
Room service so lazy to bring laundry the take forever to bring ur clothes
The room is spacious and nice
Bathroom is perfect also
They gave late check out till 2 I was happy
Ahmad
Ahmad, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 October 2023
Great hotel but lagging simple procedures.
Check in was easy and welcoming. However, the keycard did not work and I called reception and then I had to go back downstairs for them to actually register the keycard.
The facilities were good with a nice and spacious gym and pool with a refreshing water machine to drink at your disposal.
There are plenty of coffee shops and restaurants in this hotel but not much around the area.
The most disappointing thing would have had to have been the breakfast service. I ordered room service and altogether it had taken an hour and a half to arrive with all of the items. First, it was delayed, I guess due to high demand, but then a lot of the items were missing which they failed to tell me about. I had to call again and remind them that they had forgotten items (bread basket, pastries, mushrooms, fresh fruit and muesli) they came back with bread and pastries and the guy on the phone said they had ran out of muesli (not even a replacement or an apology) still no fruit and mushrooms so I gave up. The second part was that the room was not cleaned properly and had lots of finger prints and cup marks (considering it's supposed to be a 5 star hotel).
The actual hotel is nice with amazing facilities and options but the staff could be a bit more noticeable with orders and simple hotel procedures. I was a little disappointed given the price to stay there.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2023
John-Christopher
John-Christopher, 3-night trip
Verified Expedia guest review
8/10 Very good
28 September 2023
Nice experience
Roon is big and very convenient. Sadly, we had a rear city view which spoiled our experience. For 3 days in a raw we had to call service center to ask for hands towels which were missing from an unknown reason. Relatively nor far from the old city if you use the near by monorail.
Zamir
Zamir, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2023
Bhupendra
Bhupendra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2023
we missed the service at the pool and a richer breakfast
Tomas
Tomas, 3-night trip with friends
Verified Expedia guest review
6/10 Good
18 August 2023
The location is excellent. Limited food choices for vegetarian Indians. Considering the number of Indian tourists going to Baku and also staying in Fairmont Hotel, an Indian chef should be there to plan the menu.
The dining room staff needs more training to handle guests and volume. Most servers usually run around without any proper plan. I think they were college graduates as they lacked professional approach. In the morning the breakfast area used to be a chaos due to responsibilities not clearly assigned.
The room used to get serviced by 5 pm next day. Also, the hotel is very frugal in providing water bottles, tea, etc in the room.
ASHISH
ASHISH, 4-night trip
Verified Hotels.com guest review
6/10 Good
18 August 2023
No fridge or mini bar in the room
No toilet utensils
Verified traveller
5-night trip
Verified Hotels.com guest review
2/10 Poor
14 August 2023
This hotel is a disgrace to the wonderful city of Baku. You are only paying for the view of the beautiful city from the room, but the hotel itself is terrible, with service at the level of cheap motels in residential areas. They didn't even want to unlock our refrigerator and required a deposit, even though the room cost about $500 for one day. By the way, the $200 deposit was never returned; it's been 2 months. I don't recommend ever staying in this dump.
Yakov
Verified Expedia guest review
6/10 Good
27 July 2023
Bad
Meshaal
Meshaal, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2023
PAUL
PAUL, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 April 2023
THE BREAKFAST IS DELICIOUS AND WITH A PLENTY OF VARIETY, BUT RELATIVELY EXPENSIVE. the funicular is a good option for the seaside promenade