We really enjoyed our stay at XO Hotels Park West.
The location was great, the hotel has a tram stop right outside, as well as a main train station about 5/10 mins walk away, so getting into the heart of the city (and to other towns) was quick and easy. There's also a LIDL and cafe/restaurants within walking distance.
We had a family room for 4. The room and bathroom were lovely and spacious - best shower I've had in a hotel and we each had a spacious and super comfortable bed.
All of the staff we dealt with were friendly and helpful. We liked that we were able to drop our luggage off before check in time, it meant we were able to spend the day in the city.
Although we had an issue with a blocked sink on the first night, it was dealt with swiftly (despite it being out of hours for the repairs team), by the lovely lady on reception (whose name I forgot I'm sorry!) It's a shame the air conditioning didn't work on the second night - the engineer had been unable to get it fixed on the day which is understandable, but a free breakfast or drinks would have been nice as we had chosen this hotel over another as it had A/C.
Thank you to all the lovely staff and if we come back to Amsterdam we wouldn't hesitate to stay with you again.