In the heart of Hobart's Central Business District, Customs House Hotel offers a warm welcome with cooked-to-order breakfast and a seafood restaurant on site. Connect to free in-room WiFi, enjoy dry cleaning services or unwind at the bar while appreciating the multilingual staff.
Customs House Hotel offers a fantastic location, putting you a short five-minute walk from Salamanca Market and Salamanca Place. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Customs House Restaurant, which serves seafood and is open for breakfast, lunch and dinner. This historic hotel is also a short five-minute drive from Constitution Dock and Wrest Point Casino. The helpful staff and location get great marks from fellow travellers.
Languages
Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese
At a glance
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Hotel size
30 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
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Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking within 427 ft (AUD 20 per night); booking required; discounts available
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Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1846
ATM/banking
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
Special features
Dining
Customs House Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner.
Vue Bar – On-site bar.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for AUD 50 per night
Parking
Parking is available nearby and costs AUD 20 per night (427 ft away)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart
Frequently asked questions
Does Customs House Hotel offer free cancellation for a full refund?
Yes, Customs House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Customs House Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Customs House Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Customs House Hotel?
Check-in start time: 2:00 PM; check-in end time: 7 PM. Check-out time is 10 AM.
Is there an on-site casino at Customs House Hotel?
No, this hotel doesn't have a casino, but Wrest Point Casino (4-min drive) is nearby.
Are there restaurants at or near Customs House Hotel?
Yes, Customs House Restaurant offers seafood.
What's the area around Customs House Hotel like?
Customs House Hotel is located on the waterfront in Hobart Central Business District, a short 4-minute walk from Salamanca Market and 5 minutes' walk from Salamanca Place. Travellers love the hotel's prime location.
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Customs House Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Breakfast
Service staff
Room
Restaurant
Value
View
Food
Bar
Lobby
What guests liked
Breakfast was a highlight with many guests praising its quality, variety, and inclusion in the price. (20 reviews)
The property's restaurant offered a very good breakfast and the staff were friendly and welcoming. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
21 January 2025
Great stay
Room was very comfortable and staff very friendly, and great breakfast.
Rodney
Rodney, 1-night trip
8/10 Very good
27 January 2025
Great location!
Michael
Michael, 4-night trip
10/10 Exceptional
23 January 2025
Great position good food and helpful staff
Paul
Paul, 3-night trip
10/10 Exceptional
2 December 2024
great stay, beautiful large room close to everything down near the wharf
SHANE
SHANE, 1-night trip
10/10 Exceptional
19 January 2025
Excellent position in walking distance to wharf. Great service, friendly staff.
Simone
Simone, 5-night trip
10/10 Exceptional
13 January 2025
On the waterfront, easy to walk around.
Wei Chew
Wei Chew, 3-night trip
10/10 Exceptional
25 October 2024
Great location, great value for money
Melissa
Melissa, 1-night trip
10/10 Exceptional
5 December 2024
Breakfast included was excellent.
Tim
Tim, 3-night trip
8/10 Very good
31 December 2024
Great spot
rodney
rodney, 4-night trip
8/10 Very good
7 October 2024
Great location
Jonathan
Jonathan, 3-night trip
10/10 Exceptional
20 January 2025
Convenient to centre/ eateries.
Parking a bit awkward, but at least it was available.
Alison
Alison, 1-night trip
8/10 Very good
26 January 2025
Good location. Parking is not on site. Nice to have a pub and restaurant as part of the facilities.
Stephen
Stephen, 3-night trip
10/10 Exceptional
8 January 2025
Close to everything we what's to do. Walkable, safe car space. Staff very friendly and helpful
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
11 November 2024
Convenient to Salamanca Market and other interesting points of interest.
Elizabeth
Elizabeth, 3-night trip
8/10 Very good
2 March 2025
Characterful hotel on waterfront.
Reception opened for us though we were afterhours on arrival.
Spacious room facing harbour so always something interesting to watch from our window. Breakfast included was very good.
We shut out noise at night by closing window & using aircon for comfort.
Good shower & good towels.
Richard
Richard, 4-night trip
8/10 Very good
14 October 2024
Awesome location
Andy
Andy, 1-night trip
10/10 Exceptional
27 August 2024
We loved our stay !! We have stayed here over and over again; we enjoy the most for its Harbourside location and the inclusive breakfasts.
Danielle
Danielle, 2-night trip
10/10 Exceptional
20 January 2025
I Had room 24, If you use this hotel book this room or floor above and there will be no noise issues from bar downstairs. So glad I booked this hotel.
Beautiful hotel and exceptionally clean. The staff were friendly and helpful. Highly recommend!
Suzette
Suzette, 1-night trip
8/10 Very good
8 December 2024
Nice antique hotel close to the wharf. Very clean.
Narelle
Narelle, 1-night trip
8/10 Very good
20 October 2024
The location is perfect, the staff were very helpful and friendly. Food and drinks were very nice. Beds were very comfy, would definitely go back. Breakfast was amazing!!
Donna
Donna, 2-night trip
8/10 Very good
13 October 2024
An old pub hotel! Very convenient for bus, tours and ferries.
Takao
Takao, 1-night trip
10/10 Exceptional
23 March 2024
Great location with nice bar and restaurant.
Elaine
Elaine, 1-night trip
10/10 Exceptional
14 August 2024
Great location and atmosphere. Complementary breakfast amazing.