Manhattan Hotel Astana

Photo gallery for Manhattan Hotel Astana

Primary image
Room
Room
Room
Room

Overview of Manhattan Hotel Astana

Manhattan Hotel Astana

4.0 star property
4-star hotel in Almaty District with restaurant and bar/lounge

7.2/10 Good

34 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Tauelsizdik Avenue 5, Nur-Sultan, 010000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
Cleaning & safety
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Almaty District

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 28 min drive
  • Astana Railway Station - 22 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Manhattan Hotel Astana

Manhattan Hotel Astana offers an airport shuttle (available 24 hours) for KZT 3500 per vehicle roundtrip. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This upscale hotel also features a bar/lounge, a fitness center, and a sauna. Fellow travelers like the helpful staff.

Languages

English, Russian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 59 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom

Languages

  • English
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Refundable deposits

  • Cash deposit: KZT 5000 per stay

Optional extras

  • Breakfast is offered for an extra charge of KZT 2200 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property will be renovating from August 1 2022 to August 20 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Elevator
  • Guestrooms
  • Hallway
  • Laundry facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hygiene & cleanliness

Social distancing measures are in place.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards and debit cards.

Also known as

Manhattan Astana
Manhattan Hotel Astana
Manhattan Hotel Astana Hotel
Manhattan Hotel Astana Nur-Sultan
Manhattan Hotel Astana Hotel Nur-Sultan
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Astana Nur Sultan

Frequently asked questions

Overall score and ratings

7.2

Good

8.1/10

Cleanliness

7.7/10

Staff & service

4.0/10

Amenities

7.5/10

Property conditions & facilities

4.0/10

Eco-friendliness

8/10 Very good

Stairs and services but worth the money, given low
My stay was overall good, I especially enjoyed the dinner at the bar and the local tea with berries. The room was not super clean but not dirty either, a bit worn out but tolerable for the price. Couple things to be aware of: to get into hotel you have to climb two flights of stairs covered with snow. Not fun if you have luggage and if guest is elderly or weak otherwise it is not suitable. Front desk was super helpful when I arrived at noon and even helped me fix internet on my phone. Although they didn't know how to call an official taxi that was allowed to drive after hours. ( Temporary restrictions due to riots). One concern is that my partner called the hotel at night to make sure I was up for the taxi and the front desk never called my room or mentioned it when I was leaving. It was all good and I was up anyway though. The trip down the two flights of stairs covered in snow( not icy though) with all of my luggage was awkward to say the least.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Пожалела что остановилась в этом отеле. Отель совсем не дотягивает на 4 звезды. Еле дотягивает до 2. Покрывало на кровати было грязным. Воды в номере нет. Дверь уборной шатается. Я забыла косметичку в номере, но мне его не вернули, сказали что не нашли. В общем не рекомендую здесь останавливаться.
Akmaral, 1-night family trip
Verified Expedia guest review

4/10 Fair

Business Astana
Room was dirty and fitness/spa closed while giving no information on the website.
Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

William, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rahul, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were excellent and really helped us with arranging airport transfers and taxis around the city.
Andrew, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Modern hotel
Small boutique hotel with a modern flair. Nice staff and amenities. The hotel restaurant has decent food and quiet atmosphere. The bar and lounge offer a good selection and comfortable surrounding.
1-night trip
Verified Expedia guest review

6/10 Good

Hotel was clean and staff was friendly. It is located in convenient location. Close to everything you need.
Verified Expedia guest review

4/10 Fair

Perfect for a short stay!
Perfect for a short stay! Small room, but quiet and clean. I received a good massage at the spa Center...I recommend.
Verified Hotels.com guest review

10/10 Exceptional

The best hotel in Bishkek.
Expedia rate is 20-30$ higher then direct rate from hotel web site.
Verified Expedia guest review