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All properties in Almaty, Kazakhstan

Samal Resort & Spa

4-star hotel in Almaty with 2 restaurants and spa

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$110

Image gallery

  • Spa
  • Spa
  • Deluxe Double Room - Living Area
  • Superior Suite - Living Area
  • Spa
Spa. Image 1 of 24.
1 / 24Spa
548 Gornaya Street, Almaty, 050059, Kazakhstan
8.2.Very good.
  • Nice mountain resort, easy to get to and well managed and appointed.

    May 25, 2019

  • Good place to stay Ggggggoooooddddd Placereeeeeeeeeee

    Dec 13, 2018

See all 12 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 29 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In a national park
  • Shymbulak Ski Resort - 3.2 mi / 5.1 km
  • Medeu Stadium - 3.2 mi / 5.2 km
  • Almaty Tower - 4.8 mi / 7.8 km
  • Colibri - 5.6 mi / 9.1 km
  • National Museum of Kazakhstan - 5.9 mi / 9.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Twin Room
  • Superior Double Room
  • Superior Suite
  • Apartment

Location

548 Gornaya Street, Almaty, 050059, Kazakhstan
  • In a national park
  • Shymbulak Ski Resort - 3.2 mi / 5.1 km
  • Medeu Stadium - 3.2 mi / 5.2 km

What’s around

Landmarks

  • In a national park
  • Shymbulak Ski Resort - 3.2 mi / 5.1 km
  • Medeu Stadium - 3.2 mi / 5.2 km
  • Almaty Tower - 4.8 mi / 7.8 km
  • Colibri - 5.6 mi / 9.1 km
  • National Museum of Kazakhstan - 5.9 mi / 9.5 km
  • Presidential Palace - 5.9 mi / 9.5 km
  • Republic Square - 6.5 mi / 10.5 km
  • Almaty Central Stadium - 6.9 mi / 11.2 km
  • Nedelka Park - 7 mi / 11.3 km
  • Central Park of Culture and Leisure - 7.6 mi / 12.2 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 41 min drive
  • Almaty Station - 31 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available on request)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Pool sun loungers
  • Full-service spa
  • Steam room
  • Sauna

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Centre Samal. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Roof Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Samal Restaurant - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Samal Almaty
  • Samal Resort Almaty
  • Samal Resort Spa
  • Samal Resort & Spa Hotel
  • Samal Resort & Spa Almaty
  • Samal Resort & Spa Hotel Almaty

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for KZT 9000 per night

Airport shuttle service is offered for an extra charge of KZT 6500 per person (one way)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Samal Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Manana Rerstaurant (2.9 mi), Alasha (3 mi), and Parmigiano Ristorante (3 mi).
  • Yes, an airport shuttle is available. The charge is KZT 6500 per person one way.
  • No, this hotel doesn't have a casino, but Casino Zodiak (7.1 mi) is nearby.
  • Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Samal Resort & Spa also has a sauna and a steam room.
8.2.Very good.
  • 10.0.Exceptional

    Good stay , again , at Samal

    This was my 10th stay over last 9 years. Anybody visiting Almaty will like the hotel and Spa services. Great service and assistance by the hotel staff. Out of main town and in the mountains it has great views with a real get away feel .

    William, 7 night trip, Dec 10, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Mountain Retreat

    The location is amazing if you have your own transport. The Medeu ice rink and Shymbulak Resort are minutes away by car. The staff were very helpful and friendly. The rooms were clean. Breakfast was vast.

    Craig, 3 night romance trip, Jul 18, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Au-delà des attentes.

    Très bon établissement. Personnel toujours disponible et prévenant. Beau Spa avec piscine, jacuzzi, hammam et sauna. Petit déjeuner à volonté même si le choix est un peu limité. A faire.

    Mohamed, 1 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Очень доброжелательный персонал, ухоженное здание.

    Mikhail, 4 night trip with friends, Dec 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    der Frühstück war nicht besonders gut, ansonsten ok

    2 night romance trip, Feb 25, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Anatoliy, 1 night trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Zhaniya, 1 night family trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Oguzhan, 12 night trip with friends, May 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Günter, 1 night business trip, Jan 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Bolat, 1 night family trip, May 24, 2019

    Verified Hotels.com guest review

See all 12 reviews