Santiago (SCL-Arturo Merino Benitez) - 72 min drive
Puerto Station - 5 min walk
Bellavista Station - 12 min walk
Francia Station - 22 min walk
Restaurants
Brecons Valparaiso - 3 min walk
Restaurant Capri - 5 min walk
Il Paparazzo - 4 min walk
Circular Valparaiso - 1 min walk
La Colombina - 1 min walk
About this property
Hotel Palacio Astoreca
Enjoy your visit to Valparaiso with a stay at Hotel Palacio Astoreca. Free perks include WiFi and continental breakfast daily between 7:30 AM and 10:30 AM. Other highlights at this boutique hotel include a terrace and a garden. The property is only a short walk to public transportation: Puerto Station is 5 minutes and Bellavista Station is 12 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
23 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (CLP 18000 per night)
On-site parking is limited
Off-site parking within 984 ft (CLP 18000 per night); booking required
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:30 AM
Restaurant
Room service (limited hours)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1923
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Piano
Victorian architecture
Accessibility
Lift
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Minibar
Dressing gowns and slippers
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed during June and May.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Restaurant
Indoor pool
Hot tub
The following facilities are closed on Thursday, Friday and Saturday:
Restaurant
Indoor pool
Hot tub
Parking
Self-parking costs CLP 18000 per night
Parking is available nearby and costs CLP 18000 per night (984 ft away)
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Astoreca
Hotel Astoreca
Hotel Palacio Astoreca
Hotel Palacio Astoreca Valparaiso
Palacio Astoreca
Palacio Astoreca Hotel
Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel
Hotel Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel Valparaiso
Frequently asked questions
Is Hotel Palacio Astoreca currently open?
The property is closed during June and May.
Does Hotel Palacio Astoreca offer free cancellation for a full refund?
Yes, Hotel Palacio Astoreca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palacio Astoreca?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palacio Astoreca?
Yes. Self-parking costs CLP 18000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Palacio Astoreca?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Palacio Astoreca?
No, this hotel doesn't have a casino, but Vina del Mar Casino (11-min drive) is nearby.
What is there to do at Hotel Palacio Astoreca and nearby?
Hotel Palacio Astoreca has a garden.
Are there restaurants at or near Hotel Palacio Astoreca?
Yes, there's an on-site restaurant.
Does Hotel Palacio Astoreca have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Palacio Astoreca like?
Hotel Palacio Astoreca is in the heart of Valparaiso, a short 5-minute walk from Puerto Station and 4 minutes' walk from Mirador Paseo Gervasoni.
Hotel Palacio Astoreca Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 January 2023
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Ronald
Verified Expedia guest review
10/10 Exceptional
28 May 2022
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
Andres
Andres, 2-night trip
Verified Expedia guest review
2/10 Poor
20 March 2020
Not Great for Price
Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Christopher
Christopher, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 February 2020
Pricey but great location
Very well located and very clean.
Kristina
Kristina, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 February 2020
Great hotel
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 February 2020
Wonderful hotel in a great city.
This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night.
All together a great place to stay, located in the center of the historic part of a great city.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2019
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace.
A bit overpriced compared to hotels we stayed in elsewhere.
Verified traveller
2-night romance trip
Verified Expedia guest review
8/10 Very good
13 December 2018
Nice hotel, but.....
Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel.
Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
Mr Simon Peter
Mr Simon Peter, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
21 March 2018
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
8 January 2018
Beautiful hotel, bad customer service
Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
Ignacio
Ignacio, 1-night trip
Verified Expedia guest review
8/10 Very good
13 March 2017
Alfonso
Verified Hotels.com guest review
6/10 Good
2 December 2016
Good location
Staff fairly disinterested.
Restaurant is very good, however.
Needs some more TLC
Michael
Verified Expedia guest review
2/10 Poor
30 January 2016
Bad Value Proposition and Poor Service
This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
19 January 2016
Nice place in Valparaiso
We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
Not Provided
Verified Hotels.com guest review
10/10 Exceptional
4 January 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
19 October 2015
City problems
In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!!
On the other hand, the manager was very polite and tried to solve the problems.
The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
Daniela
Verified Hotels.com guest review
6/10 Good
22 June 2015
historical hotel and vicinity
Experience
- Disappointing Room preparation
- Excellent breakfast service
- Bad bath commodities
Not a hotel boutique experience, I expected more.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
8 January 2015
dont trust sat nav!
Took an age to find hotel though tiny roads up and down this lovely town.
Only 3 parking spots in very tight area.
booster
Verified Expedia guest review
10/10 Exceptional
7 January 2015
Really cool
An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.
Ormond
Verified Hotels.com guest review
8/10 Very good
5 March 2014
beautiful facility . Really loved it.
a little confusion checking out as where requested to pay higher rate than agreed on Expedia.
Clerk corrected the error after showing our Expedia booking form.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
26 January 2014
Very old, historical but beautifully refurbished.
Close to Plaza Sotomayor, the main plaza of Valparaiso by using the ascensor. Restaurant at the hotel was very good but only one suggestion - there should be an English translation on the menu. If we did not understand Spanish, we would have been completely lost. Staff were outstanding and very accommodating. Amenities were great and the room comfortable. Thoroughly enjoyed our stay.
Sheila
Verified Expedia guest review
6/10 Good
4 January 2014
Great location, mediocre room
For the price, I had expected a five star experience, but it was far from that. The hotel is an old palace. It does not contain period furniture (except one unused room), but the decor is minimalist modern. It doesn't quite work. It seems unfinished and incomplete. The building did sport a spiffy new paint job so it looked terrific from the outside. The room was small. A glass panel above the door allowed light from the corridor to enter the room making sleep difficult. The facility does not have air conditioning. The breakfast was adequate, but not great. The people were wonderful, warm and friendly.
Alan
Verified Expedia guest review
8/10 Very good
4 November 2013
Good hotel in a special neiborhood of Valparaiso
Its a good hotel in a nice place with very good condition ( in general, clean, hot water, Preston of water, blanquette etc)
If you go by car the street are very narrows is not easy drive a car there and the parking lot is a little bit far of the hotel.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
19 September 2013
Fantastic hotel, faultless experience
We only stayed 1 night in this recently opened 5* boutique hotel, but left wishing we had stayed 2 or 3. Even though I later found out that the hotel had only been running for a few months, our whole experience was faultless. Check-in was quick and offered us an upgrade (after we requested). The staff was extremely friendly and interested in interacting with guests. Rooms (and the hotel throughout) were extremely well decorated. The Spa was the cherry on top of the cake after a long day walking on the hilly streets of Valparaiso. Breakfast was amazing.