Hotel Santi puts you in a great location, within a short 10-minute walk of Main Market Square and Wawel Castle. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This boutique hotel is also within a short drive of Wieliczka Salt Mine.
Languages
English, Polish
At a glance
Hotel size
20 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (PLN 100 per day)
On-site parking is limited
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
LCD television
Home comfort
Heating
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 69 for adults and PLN 69 for children
Airport shuttle service is offered for an extra charge of PLN 113 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 50 per pet, per day
Parking
Self-parking costs PLN 100 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków
Frequently asked questions
Does Hotel Santi offer free cancellation for a full refund?
Yes, Hotel Santi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santi?
Yes, pets are welcome, with a limit of 2 total. There's a charge of PLN 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Santi?
Yes. Self-parking costs PLN 100 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Hotel Santi?
Yes, an airport shuttle is available. The charge is PLN 113 per vehicle one-way.
What are the check-in and check-out times at Hotel Santi?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Hotel Santi?
Yes, there's an on-site restaurant.
What's the area around Hotel Santi like?
Hotel Santi is in Kraków Old Town, a short 4-minute walk from Main Market Square and 9 minutes' walk from Wawel Castle.
Hotel Santi Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
7 November 2024
Stay Here!
Amazing hotel in old town Krakow with amazing service and secure parking.
Karen
Karen, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 October 2024
Luisa
Luisa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Philip
Philip, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Great location, just a few minutes walk from the main square. Had air con which was brilliant, room was really spacious. Would stay here again
Kayleigh
Kayleigh, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Richard
Richard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
We stood at this hotel for 1 night with my husband and daughter. The hotel was 1 block away from the main square. The front desk staff was welcoming and helpful. The room was very cozy and clean. We will definitely be back next time we visit Krakow.
Magdalena
Magdalena, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Great location and wonderful staff
Hotel Santi was wonderful. Great location and easy to access via the old town and Jewish quarter. The staff was wonderful, the beds were comfortable, and everything was very clean.
We had a room facing the street and therefore could hear people and trams as they went by. It didn't bother us as we live in the city and are used to the noise but if noise bothers you, request a room off the street. It was a beautiful stay in a beautiful city.
Coree
Coree, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2024
Great location- right by Rynek Główny.
Elzbieta
Elzbieta, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Timothy
Timothy, 1-night family trip
Verified Expedia guest review
6/10 Good
23 July 2024
Bardzo dobra lokalizacja
Agnieszka
Agnieszka, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Fredrik
Fredrik, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Brian
Brian, 5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 July 2024
Pablo
Pablo, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 July 2024
Nathan
Nathan, 5-night trip
Verified Expedia guest review
4/10 Fair
2 July 2024
Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …
Paula
Paula, 2-night romance trip
Verified Expedia guest review
6/10 Good
3 June 2024
Anna
Anna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Malgorzata
Malgorzata, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2024
Webster
Webster, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
9 May 2024
Hotel Santi
Hotel is in a great location, near to the main square. Rooms near the road can be noisy due to the trams.
Amy
Amy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 April 2024
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Phillip
Phillip, 2-night family trip
Verified Expedia guest review
8/10 Very good
12 April 2024
Good location
Great location but be aware of street noise, room could do with an upgrade
Eavan
Eavan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2024
Giles
Giles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 February 2024
The staff was so kind and helpful!! We are going back to stay for sure!