Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria, 35130
What's nearby
Puerto Rico Shopping Center - 3 min walk
Puerto Rico Beach - 14 min walk
Amadores Beach - 5 min drive
Anfi Tauro Golf Course - 5 min drive
Cura Beach - 11 min drive
Getting around
Las Palmas (LPA-Gran Canaria) - 51 min drive
Airport shuttle (surcharge)
Restaurants
Tipsy Bee - 6 min walk
Barbacoa Restaurant and Showbar - 7 min drive
Grill Costa Mar - 18 min walk
Balcon Canario - 3 min walk
La Cabaña - 3 min walk
About this property
Servatur Casablanca Suites & Spa - Adults Only
Servatur Casablanca Suites & Spa - Adults Only features a rooftop terrace and puts you within a 15-minute walk of Puerto Rico Beach. You can visit the spa to indulge in massages, body wraps or hydrotherapy, and The Club Restaurant & Bar serves breakfast and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences at this eco-friendly hotel include fridges and microwaves.
Languages
English, French, German, Norwegian, Spanish, Swedish
At a glance
Hotel size
97 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Golfing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Library
Television in common areas
24-hour fitness centre
An outdoor pool
Arcade/games room
Full-service spa
Hot tub
Sauna
Steam room
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Kitchenette
Stovetop
Toaster
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
The Club Restaurant & Bar – This restaurant serves breakfast and dinner.
The Club Pool Bar – This poolside bar only serves light fare. Open daily.
The Club Rooftop Chill Ou – On-site cocktail bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Breakage deposit: EUR 150 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 to 12 per person
Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (return. Maximum occupancy 2)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Servatur Casablanca Suites &
Servatur Casablanca Hotel
Servatur Casablanca Hotel Mogan
Servatur Casablanca Mogan
Servatur Casablanca Hotel Puerto Rico, Gran Canaria
Servatur Casablanca Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
Servatur Casablanca
Servatur Casablanca Suites &
Servatur Casablanca Suites Spa Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
Frequently asked questions
Does Servatur Casablanca Suites & Spa - Adults Only offer free cancellation for a full refund?
Yes, Servatur Casablanca Suites & Spa - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Servatur Casablanca Suites & Spa - Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Servatur Casablanca Suites & Spa - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Servatur Casablanca Suites & Spa - Adults Only?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Servatur Casablanca Suites & Spa - Adults Only?
Yes, an airport shuttle is available. The charge is EUR 60 per vehicle return.
What are the check-in and check-out times at Servatur Casablanca Suites & Spa - Adults Only?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Servatur Casablanca Suites & Spa - Adults Only and nearby?
Servatur Casablanca Suites & Spa - Adults Only has a spa and an outdoor pool, as well as a 24-hour fitness centre and an arcade.
Are there restaurants at or near Servatur Casablanca Suites & Spa - Adults Only?
Yes, The Club Restaurant & Bar offers poolside dining.
Does Servatur Casablanca Suites & Spa - Adults Only have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Servatur Casablanca Suites & Spa - Adults Only like?
Servatur Casablanca Suites & Spa - Adults Only is a short 14-minute walk from Puerto Rico Beach and 3 minutes' walk from Puerto Rico Shopping Center.
Servatur Casablanca Suites & Spa - Adults Only Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Lovely place
Very welcoming, large rooms, balcony was lovely. Spa was good an hour is plenty, staff were great.
Lots of steps to and from the Main Street, but we didn’t mind.
Robyn
Robyn, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Marta
Marta, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2024
Great view from large balcony. Stairs from the centre are a killer but only €5 for a taxi.
Angela
Angela, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
The large balcony and hot tub was great just what you needed for a relaxing holiday.
Rooms were cleaned to a high standard everyday. Staff were friendly and there was a good selection at breakfast.
Great location for food, shopping and thw beach.
Joanne
Joanne, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
This hotel is lovely. Good food, clean and spacious rooms, helpful and friendly staff. Great pool with plenty of sunbeds and pool bar serving happy hour cocktails and food.
Andrea
Andrea, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Thomas
Thomas, 7-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Verified traveller
8-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 May 2024
Anne
Anne, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 February 2024
Michelle
Michelle, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 February 2024
Good location, handy for commercial centre. Hot tub on balcony was great. Sunbathed on terrace during afternoon and at pool in morning
anne
anne, 7-night family trip
Verified Expedia guest review
4/10 Fair
27 December 2023
Renovations needed , spa falling apart , hot tub moderately warm , services not available , staff bored and tired . Not a luxury property
Heather
Heather, 3-night romance trip
Verified Expedia guest review
8/10 Very good
4 December 2023
Heather
Heather, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2023
Very relaxing holiday - room was fab, enjoyed an hour in the spa also - very nice
Rachel
Rachel, 7-night romance trip
Verified Expedia guest review
8/10 Very good
22 May 2023
Nice Hotel in Puerto Rico, GC. Central but high with lots of steps.
John
John, 14-night family trip
Verified Expedia guest review
10/10 Exceptional
7 May 2023
Helen
Helen, 9-night trip
Verified Hotels.com guest review
8/10 Very good
24 January 2023
Rooms were nice and spacious staff were friendly, breakfast was really good enjoyed the cava with breakfast too, didnt have the room with the hot tub we had booked when we arrived but the room we were put into was identical only had a smaller balcony no hot tub or sun loungers and we were moved to our proper room 11.30 next morning, they gave is free evening meal with a drink as compensation, the negatives were a bit of entertainment at night would be nice, also i think the 3oclock check in is a bit late as the flights from edinburgh arrive early morning and we had to potter around for a few hours with our bags before we could go to the hotel to check in
Andrew
Andrew, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 July 2022
The most beautiful holiday ❤
Simona
Simona, 7-night romance trip
Verified Expedia guest review
8/10 Very good
17 October 2021
Very good
Lovely hotel nice pool,spa and snack bar for lunch. Air con in each room. Overall very nice
Kieran
Kieran, 7-night trip
Verified Hotels.com guest review
8/10 Very good
31 August 2021
Sabrina
Sabrina, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 August 2020
Niall
Niall, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 January 2020
Very clean,the roof top was really good place to relax !
Breakfast was good to.
Verified traveller
3-night business trip
Verified Ebookers guest review
6/10 Good
31 December 2019
Ok stay. Would not recommend at the price.
Overall good stay except for the really bad shower area in the bathroom, not just the dirty looking floor but the shower head itself is extremely old and does not function properly. This was on room 307 which was offered to us as an upgrade mentioning the room we booked was not available due to hotel being fully booked.
Vipin Kumar
Vipin Kumar, 3-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2019
Nice place
Nice hotel, friendly staff, beautiful town. AC could do with an upgrade but that is a minor thing. Rooms new and balconies big