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The Residences at Hacienda Encantada

4.5 star property
Cabo San Lucas beachfront resort with 5 restaurants, spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Residences at Hacienda Encantada

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Chapel
Signature House, 4 Bedrooms, Ocean View | Private kitchen
Property grounds

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Kitchen
The price is NZ$2,484
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Two Bedroom Luxury Villa

Two Bedroom Luxury Villa

Two Bedroom Luxury Villa

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 220 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature House, 4 Bedrooms, Ocean View

Signature House, 4 Bedrooms, Ocean View

Signature House, 4 Bedrooms, Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 538.8 sq m
  • Ocean view
  • Sleeps 14
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium House, 3 Bedrooms, Ocean View

Premium House, 3 Bedrooms, Ocean View

Premium House, 3 Bedrooms, Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 294 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Similar properties

3 outdoor pools, free pool cabanas, pool umbrellas

Hacienda Encantada Resort & Residences

Pool
Spa
Airport transfer
Free parking
8.4 out of 10, Very good, (942)
The price is NZ$555
includes taxes & fees
18 Jan - 19 January 2025
Hacienda Encantada Resort & Residences
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About the area

Map
Carretera Transpeninsular Km 7.3, Corredor Turístico, Cabo San Lucas, BCS, 23450

What's nearby

  • Cabo del Sol Golf - 17 min walk
  • Cabo San Lucas Bay - 12 min drive
  • Santa Maria Beach - 13 min drive
  • The Arch - 17 min drive
  • Medano Beach - 19 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 37 min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪La Cevichería - ‬8 min drive
  • ‪RosaNegra - ‬14 min walk
  • ‪El Eden Tequila Bar - ‬4 min walk
  • ‪Sunset Da Mona Lisa - ‬12 min drive

About this property

The Residences at Hacienda Encantada

At The Residences at Hacienda Encantada, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 15-minute drive of Cabo San Lucas Bay. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Los Riscos Restaurant, one of 5 restaurants, serves international cuisine and is open for breakfast and dinner. There are 2 poolside bars and a fitness centre at this luxurious resort, along with in-room conveniences such as washers/dryers and fridges.

All-inclusive

All-inclusive room rates at The Residences at Hacienda Encantada are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 32 units

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 10:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 25

Children

  • Up to 4 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free secured on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free shopping centre shuttle

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Ping pong
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • No lift (single-level property)
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Private pool
  • In-room massage
  • Furnished balcony/patio
  • Garden
  • Fireplace
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • 2 bathrooms
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Blender
  • High chair
  • Mixer

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Holistic Spa has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 18 years old are not allowed in the spa.

Dining

Los Riscos Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
La Trajinera – Overlooking the ocean, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
El Patio snack bar – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar. Happy hour is offered.
La Pergola Restaurant – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Las Marias Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.89 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 per person
  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge of USD 95.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Hacienda Encantada Residences
Residences Hacienda Encantada
Residences Hacienda Encantada Cabo San Lucas
Residences Hacienda Encantada Condo Cabo San Lucas
Residences Hacienda Encantada Villa Cabo San Lucas
Residences Hacienda Encantada Villa
The Residences at Hacienda Encantada Resort
The Residences at Hacienda Encantada Cabo San Lucas
The Residences at Hacienda Encantada Resort Cabo San Lucas

Frequently asked questions

Does The Residences at Hacienda Encantada offer free cancellation for a full refund?
Yes, The Residences at Hacienda Encantada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Residences at Hacienda Encantada?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at The Residences at Hacienda Encantada?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Residences at Hacienda Encantada?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Residences at Hacienda Encantada?
Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.
What are the check-in and check-out times at The Residences at Hacienda Encantada?
Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of USD 95.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Residences at Hacienda Encantada?
No, this resort doesn't have a casino, but PlayWin Casino (15-min drive) is nearby.
What is there to do at The Residences at Hacienda Encantada and nearby?
Have fun with on-site activities such as beach yoga and cycling. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. The Residences at Hacienda Encantada also has 2 swim-up bars, 2 poolside bars and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near The Residences at Hacienda Encantada?
Yes, there are 5 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.
Does The Residences at Hacienda Encantada have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a mixer, a blender and a coffee maker.
Does The Residences at Hacienda Encantada have any outdoor private spaces?
Yes, every room features a private pool, a furnished balcony or patio and a garden.
What's the area around The Residences at Hacienda Encantada like?
The Residences at Hacienda Encantada is a short 17-minute walk from Cabo del Sol Golf and 3 minutes' walk from Islands and Protected Areas of the Gulf of California.

The Residences at Hacienda Encantada Reviews

Reviews

7.8

Good

9.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Slim, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night trip
Verified Expedia guest review

8/10 Very good

The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time
3-night trip with friends
Verified Expedia guest review

8/10 Very good

8-night trip
Verified Expedia guest review

10/10 Exceptional

loved the villa it was supper nice and i like the restaurants you can use at the marina
Mike, 14-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pleasantly Surprised!
The home was amazing. Very clean and you have everything you need. The cleaning crew and your assigned butler ensures you have everything you need to enjoy the days there. they check with you constantly. You don't even want to leave the house - it is just so fun and perfect for families.
Bri , 4-night family trip
Verified Expedia guest review

8/10 Very good

Great villa for two families or 6 couples
Enjoyed the villa/residence very much. Layout, view, and bathrooms were GREAT! Wine fridge never worked, a few maintenance items needed and tried to take care of. Used Butler for groceries but would recommend going to WalMart or Costco instead. The groceries they provide are from the mini mart at the hotel store so not a great selection. Loved mostly hanging at the villa which was two story with great views from upstairs deck. Downstairs patio had a great pool, spa, BBQ bar and a firepit! Plus eight chaise lounges, chairs, etc. The downstairs media area had a sectional and TV but we honestly never turned on the TV. Butler will arrange shuttles to downtown very easily, but adds up with 8people. Plan on $40 for 8pp each way. Also most pools are awesome and have a swim up pool bar which was fun. Some had volleyball, bocce, ping pong, etc. and the best pool was the infinity pool which also had amazing views!
4-night family trip
Verified Expedia guest review

2/10 Poor

Lovely, but beware of booking through Expedia
We had a splendid vacation at The Residences at Hacienda Encantada and I would love to give it a top review. Unfortunately, after paying in advance the full amount through Expedia, the hotel also charged the full amount at the end of our stay, saying the Expedia amount was a "deposit," which would be returned to us. Calls to the hotel result in being transferred from dept. to dept., then left on hold indefinitely. Just off the phone with Expedia (48-minute call). They will (once again) refer the case to a refund team. Wow.
Verified Expedia guest review

10/10 Exceptional

villa was beautiful but not close to anything
Alex our butler was nice and attentive. Seemed to be stretched a little thin for the amount of workload but handled it gracefully
Verified Expedia guest review

8/10 Very good

Beautiful villa on the beach
The residences at Hacienda Encantada are 5 star. Private pool - outdoor gourmet kitchen and beautifully decorated. Panoramic view of the ocean. The best part of the stay is the personal host/concierge. The hotel staff is pretty good, but the personal host assigned to us was incredibly helpful and knowledgeable. He was available 24 hours a day and always willing to go out of his way. It made our trip much more enjoyable.
Verified Expedia guest review

8/10 Very good

Disaster in Paradise
First let me say that our Villa was perfect in every way. My husband and I took our 3 children and the Villa was perfect for our family. The only complaint was the horrible service we received from our Concierge. We each received a door bracelet upon arrival. Only 2 worked. Our Concierge said he would take care of it and never did. When we later asked, his response was "Oh they never came??" But still we stayed with only 2 working bracelets. On the second night, we had issues with the hot tub and the thermostat inside the villa. We even slept an entire night with no A/C. Our concierge never came back to check on us for 2 days. We called, they sent maintenance that next morning to adjust. My husband saw our concierge at the Villa next to us and asked if he could come and show us how to work the thermostat correctly. He said ok and then drove off 3 mins later. He never came. We were very frustrated at that point. We called for a shuttle to take us to the lobby, it took over an hour. We felt as if we were a burden to our Concierge. We almost let it ruin our vacation but decided to enjoy our family time in spite of. Before we checked out, my husband wanted to buy a hat he saw at one of the vendor stands near the resort pool. Our concierge drove him there, my husband asked if he would wait and he said sure! When my husband briefly returned he was gone. Just horrible service. I have never written a bad review but I had to voice my concern with our stay. :(
Verified Expedia guest review

6/10 Good

Beautiful hotel but they charge for everything!
Beautiful location and we stayed in one of the Villa's which is gorgeous. View was amazing and the condo itself was spacious and well divided. It was a 3 bedroom (4 bed) condo BUT they charge per person, which when we arrived with 6 pp they charged us for 2 extra pp (I had originally booked for 4 and had 2 friends join last minute) but didn't think we had to notify the hotel since technically accommodates up to 8 pp. Also you must pay for wifi and get codes/PW for EVERY person, you can't have one that works for all devices. They could only give out 2 per call so we had to call several times to get a code/PW for each person...weird!!! The kitchen was not well stocked, we like to cook and it was not easy to have what we needed, the dishwasher did not work well so we had to run the cycle several times to finally be clean. I needed a crib and of course was charged daily for that as well. I've never been to a hotel that charges for a crib and I've ordered several at different hotels. The staff was friendly but it was just hard to overlook the cons when you pay top dollar for a villa.....
Verified Travelocity guest review

8/10 Very good

Per, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Yo hice una reserva y ni expedía ni el lugar me dieron lo que yo reserve
Jeannethe, 1-night family trip
Verified Expedia guest review