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Grand Hotel Excelsior Port Royal

3.5 star property
Waterfront hotel with outdoor pool, near Fort Charles

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner served; beach views
Egyptian cotton sheets, down duvets, pillow-top beds
Breakfast, lunch, dinner served; beach views
Sundeck
Breakfast, lunch, dinner served; beach views

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NZ$287
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Blackout curtains
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Egyptian cotton sheets, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Blackout curtains
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Blackout curtains
  • Park view
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • Lime Cay Beach - 5 min drive - 2.5 km
  • Jamaica Conference Center - 23 min drive - 23.0 km
  • National Gallery of Jamaica - 24 min drive - 23.5 km
  • Bob Marley Museum - 27 min drive - 25.8 km
  • Jamaica House - 30 min drive - 27.5 km

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Di Dragon - ‬38 min drive
  • ‪Tastee - ‬37 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Gloria's Restaurant - ‬5 min walk
  • ‪KFC - ‬37 min drive

About this property

Grand Hotel Excelsior Port Royal

Situated by the ocean, Grand Hotel Excelsior Port Royal is a great choice for a stay in Kingston. Guests can take a dip in the outdoor pool or grab a bite to eat at Red Jack, which serves breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights. The helpful staff and airport get good marks from fellow travellers.

Languages

English

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Thursday (6:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Boat tours
  • Fishing
  • Beach nearby

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 4 buildings/towers
  • Built in 1950
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Lever door handles

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Red Jack – This beachfront fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person (return)
  • Local area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal offer free cancellation for a full refund?
Yes, Grand Hotel Excelsior Port Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Excelsior Port Royal?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel Excelsior Port Royal?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Grand Hotel Excelsior Port Royal?
Yes, an airport shuttle is available. The charge is USD 20 per person return.
What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Grand Hotel Excelsior Port Royal and nearby?
Have fun with on-site activities such as fishing and boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Grand Hotel Excelsior Port Royal?
Yes, Red Jack offers al fresco dining and garden views.
What's the area around Grand Hotel Excelsior Port Royal like?
Grand Hotel Excelsior Port Royal is in Port Royal, a short 10-minute drive from Kingston (KIN-Norman Manley Intl.) and 9 minutes' walk from Fort Charles.

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Dirty and unsafe
The room was dirty upon arrival. The door only locks with the knob. No deadbolt or safety lock. Advertises an airport shuttle but none was available. Had to take an expensive taxi for the same price if I would have stayed somewhere nicer in Kingston
1-night trip
Verified Hotels.com guest review

6/10 Good

Mixed emotions
3 days/2Night. Fabulous location. Joel is shabby- no amenities in room .. like bottled water( 90° temperature.. had to walk to poolside bar and pay $2 for every bottle water .. even charged for water when eating in restaurant. Some great staff / others not so good.. most front desk staff were not very helpful- shame really as the property location (albeit quite from central Kingston (we found that good). This could be a fabulous hotel . We understand it has recently been purchased and plans are to improve . Ryan was exceptional!
Cay, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not sure if i can stay there againg
Helpful staff, the hotel It was under repair all day so there was a lot of noise the wors interneti ever experienced in my life terrible, bathroom smelled funny , the food at lunch time OMG I ordered a curry chicken no flavor. The hot water changes its temperature very quickly you don't even have a proper bath when the water is already cold. For the price of the hotel and not finding even 1 free bottle of water is questionable the pool looked a little cloudy water so when I saw it I went back to my room. When I went to the restaurant I sat down and it took a considerable time before the waitress noticed that I was there waiting to be served it was the same with a couple that arrived after me, the bartender was very friendly
hayanty, 1-night trip
Verified Hotels.com guest review

6/10 Good

The best thing about this place is the staff. It’s ideal if you want to escape the world and have limited interaction with persons.
Jessica, 5-night family trip
Verified Expedia guest review

6/10 Good

Was only staying for a few hours,so I check in 3pm and was leaving for the airport at 12:30 had was to put something on there freezer when I was ready to leave the was no one at the front dest the security try so hard going back and forth we finally found it and I leave would never go back there
Andrea, 1-night trip
Verified Expedia guest review

6/10 Good

Yvette Walters, 1-night trip
Verified Expedia guest review

8/10 Very good

This is a lovely property.
Mark, 1-night trip
Verified Expedia guest review

2/10 Poor

The bathroom was full of mold ..had to leave a little early.. because wasn't comfortable... i wouldn't allow me to upload the pictures
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff
It was a short quick trip that was well spent. The restaurant didnt have a lot of things on the menu but seevice was amazing. Friendly staff and clean environment.
Sharmike, 1-night trip
Verified Hotels.com guest review

6/10 Good

Need update
Anthony, 2-night trip
Verified Expedia guest review

6/10 Good

This property needs more repair and the rooms especially the flooring need to be cleaner.
Megan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice
Joel, 1-night trip
Verified Travelocity guest review

8/10 Very good

Nothing
Johnny, 4-night trip
Verified Expedia guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Massive room, really good air con. Bath wasnt very clean. Breakfast was limited and not that great. Pool didnt open at the times it said it would and the sea swimming was not permitted bt the hotel, too much rubbish. Stunning location to eat breakfast though.
Susannah, 2-night trip
Verified Expedia guest review

6/10 Good

Everlin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Appreciate so much your service and your hospitality
Harold, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I love it here. Service is excellent and staff are very nice
Rubenia, 2-night trip
Verified Expedia guest review

8/10 Very good

I like all the thlnks i will come back soon thank you for your service we give the good food
Harold, 1-night trip
Verified Expedia guest review

6/10 Good

The Rooms are not well kept and smells like moles, paints on walls are stripping and cobwebs in rooms
Sharon, 4-night family trip
Verified Expedia guest review

6/10 Good

Property is well kept.
Eunice, 14-night trip
Verified Expedia guest review

4/10 Fair

Beautiful ground trees flowers and scenery but bathroom facilities poor toilets doesn’t flush properly breakfast stingy with one bottle of pancake syrup one pepper and salt bottle passing around from table to table
donna, 3-night family trip
Verified Expedia guest review

6/10 Good

This property served its purpose in the convenience of being close to the airport. Amazing view. Property needs work
John, 1-night family trip
Verified Expedia guest review

8/10 Very good

The views at this property were beautiful, a massive plus for me. Pleasant and friendly staff, good food (lovely traditional breakfast at weekend) & music. The outside of the hotel looks great, rooms need just a little TLC. Would stay again.
Holly, 4-night trip
Verified Expedia guest review

8/10 Very good

My ac was leaking but the front desk is not 24hrs to notify anyone also don’t check in too late call first because front desk is not 24hrs
Tamarachante, 1-night trip
Verified Expedia guest review