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The Highlands at Sugar

3.0 star property
Family-friendly apartment with indoor pool, near Sugar Mountain Resort

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Photo gallery for The Highlands at Sugar

Balcony
Fridge, microwave, oven, stovetop
Flat-screen TV, fireplace, DVD player
Flat-screen TV, fireplace, DVD player
Apartment, 1 Bedroom | Laundry

Reviews

8.2 out of 10
Very good
The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and balconies. Fellow travellers say great things about the helpful staff.

Popular amenities

  • Laundry facilities
  • Refrigerator
  • Gym
  • Free parking
  • Kitchen

Main amenities (12)

  • 57 smoke-free apartments
  • Indoor pool
  • Fitness centre
  • Hot tub
  • Arcade/games room
  • Reception fireplace
  • Vending machine
  • Self-serve laundry
  • Barbecue grills
  • Limited hour front desk
  • TV in a common area
  • Playground

Feel at home (6)

  • Playground on-site
  • Kitchen
  • Private bathroom
  • Separate bath and shower
  • Television
  • Washer/dryer
The current price is NZ$268
includes taxes & fees
20 Apr - 21 Apr

Room options

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Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

Terrace/patio

Apartment, 2 Bedrooms

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Twin Room

Balcony

Twin Room

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • Studio
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

What's nearby

  • Sugar Mountain Resort - 13 min walk - 1.1 km
  • Lees-McRae College - 17 min drive - 9.4 km
  • Hawksnest Tubing Park - 19 min drive - 14.7 km
  • Beech Mountain Resort - 23 min drive - 16.4 km
  • Grandfather Mountain - 24 min drive - 17.9 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Blind Elk Tap Room - ‬11 min drive
  • ‪Banner Elk Cafe - ‬11 min drive
  • ‪Beech Mountain Brewing Company - ‬23 min drive
  • ‪5506' Skybar - ‬21 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar

The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and balconies. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Property size

    • 57 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 5 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 25
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 5 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Downhill skiing and snowboarding nearby

Pool/Spa

  • Indoor pool
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Family friendly

  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Games room
  • DVD player
  • TV in a common area
  • Games

Outdoor areas

  • Balcony
  • Barbecue

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Vending machine
  • Fireplace in reception
  • Restaurant dining guide
  • Front desk (limited hours)
  • No housekeeping

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • First aid kit

General

  • 57 rooms

Fees & policies

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations

Frequently asked questions

Is there a pool at The Highlands at Sugar?

Yes, there's an indoor pool.

Are pets allowed at The Highlands at Sugar?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Highlands at Sugar?

Yes, there's free self parking.

What are the check-in and check-out times at The Highlands at Sugar?

Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at The Highlands at Sugar and nearby?

Have fun with nearby winter activities such as downhill skiing and snowboarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Highlands at Sugar also has a fitness centre and an arcade.

Does The Highlands at Sugar have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.

Does The Highlands at Sugar have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around The Highlands at Sugar like?

The Highlands at Sugar is located a short 13-minute walk from Sugar Mountain Resort.

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The Highlands at Sugar Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

View
Location
Room
Kitchen
Furniture
Service staff
Hot Tub
Family friendly
Apartment
Amenities

What guests liked

  • The hot tub was a big hit, providing a great temperature and enjoyable experience for guests. (7 reviews)
  • The hot tub and sauna were a big hit, providing a great relaxation experience. (3 reviews)
  • The pool and hot tub were well-maintained and provided a great temperature for guests to enjoy. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Awesome place

It was great, the staff were helpful. The views were awesome.
2-night trip

10/10 Exceptional

For the price the location is awesome, I'll definitely be staying there again
Quentin, 2-night trip

8/10 Very good

Close, clean, and properly priced.

Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price.
Lauren, 2-night trip

10/10 Exceptional

Perfect

Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
ben, 2-night trip

10/10 Exceptional

That is my second time over there, and this place is awesome!
Ligia Helena, 2-night trip

10/10 Exceptional

Nice having the veiw and the fire plave and being so close to the snowboarding area
gar, 2-night trip

10/10 Exceptional

Amazing property for The money
Simon, 3-night trip

8/10 Very good

Gives you the cabin feels. Perfect for a Ski trip!

The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.
Krishna, 2-night trip

10/10 Exceptional

Nice quiet place. Older buildings but have a charm to them. Very clean and spacious. Overall a good stay at a reasonable price.
Atanas, 2-night trip

10/10 Exceptional

Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains
Felcy pavithra, 3-night trip

10/10 Exceptional

Nice quiet secluded property. Not overcrowded. Great gentle mountain culture.
Keith, 2-night trip

10/10 Exceptional

Excellent

Everything good
Rony, 2-night trip

8/10 Very good

Nice Getaway

TV did not work. The room was not the same as the photos. But it was comfortable, staff was nice and communication was great
Bobby, 2-night trip

6/10 Good

You have to clean

The bathroom was not clean. The room did not look like the one I rented, and the main thing is that the bathroom ceiling had dark stains that looked like mold. Oh, and you have to clean it before leaving the place, which I only found out after I checked in and they gave me a paper saying that I have to clean the fireplace if I use it and take the trash out of the apartment and throw it in a trash can 300 meters away.
Cristiane, 3-night trip

10/10 Exceptional

My family and I booked this cabin last minute for my granddaughter's birthday, and let me say it exceeded my expectations. The view is absolutely breathtaking and the property is well maintained. Although the staff is not on the property after 5:00 pm, however they do provide an after hours phone number. They are quick to respond and assist
Latasha, 3-night trip

8/10 Very good

Clean, great location, but bad mattress & outdated

We did not get the unit that the pictures had shown. Our unit was very outdated, and the mattress was horribly uncomfortable. It was very clean, however, and the location was great.
Jessica, 2-night trip

2/10 Poor

The unit was incredibly dirty with previous visitors dirty laundry under the couch and around the unit. Also, dirt, food, and a dirty q-tip was found when asking the sofa bed.
Bryan, 2-night trip

8/10 Very good

Charming place to stay and hit the slopes.
Shane, 3-night trip

10/10 Exceptional

Such a cozy nice stay!
Layla, 3-night trip

6/10 Good

It is not the same as the photographs, the facilities are deteriorated
Jose, 2-night trip

10/10 Exceptional

Great skiing and restaurants, very nice condo with nice staff.

8/10 Very good

Close to Grandfather Mountain and other venues
Jeanette, 3-night trip

6/10 Good

Close to slopes and spa/pool and game area were nice.
DAVID, 2-night trip

10/10 Exceptional

Great place to stay in Sugar Mountain
Rob, 3-night trip

10/10 Exceptional

Great location and quite place I will go back
José, 2-night trip