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The Originals City, Hôtel Pont Rouge, Carcassonne

Photo gallery for The Originals City, Hôtel Pont Rouge, Carcassonne

Front of property
Point of interest
Double Room | Desk, laptop workspace, blackout curtains, soundproofing
Daily continental breakfast (EUR 11 per person)
Reception

Overview of The Originals City, Hôtel Pont Rouge, Carcassonne

The Originals City, Hôtel Pont Rouge, Carcassonne

3.0 star property
Waterfront hotel connected to a shopping centre, within easy reach of Saint-Jean Locks
8.4 out of 10 Very good
8.4/10 Very good

466 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
Rue Yves de Kerguelen - ZI Pont Rouge, Carcassonne, Aude, 11000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Tour/ticket assistance
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Carcassonne (CCF-Pays Cathare) - 14 min drive
  • Castres (DCM-Mazamet) - 62 min drive
  • Carcassonne Station - 4 min drive
  • Couffoulens Station - 16 min drive
  • Bram Station - 20 min drive

Restaurants

  • Le Jardin en Ville - 5 min drive
  • Burger King - 8 min walk
  • La Pataterie - 7 min walk
  • Le Bistro - 5 min drive
  • La Grande Bouffe - 4 min drive
Map

About this property

The Originals City, Hôtel Pont Rouge, Carcassonne

A great choice for a stay in Carcassonne, The Originals City, Hôtel Pont Rouge, Carcassonne is only 4.7 mi (7.6 km) from the airport. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. The breakfast and spacious guest rooms get great marks from fellow travellers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6 AM–10 AM
  • Coffee/tea in a common area

What to do

  • Ecotours
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • Terrace

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 5 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Balladins Pont Rouge
Balladins Pont Rouge Carcassonne
Hotel Balladins Pont Rouge
The Originals City, Hôtel Pont Rouge, Carcassonne Hotel
INTER-HOTEL Carcassonne Hotel
INTER-HOTEL Carcassonne
Hotel Originals Carcassonne
Originals Carcassonne
The Originals City, Hôtel Pont Rouge, Carcassonne Carcassonne

Frequently asked questions

Does The Originals City, Hôtel Pont Rouge, Carcassonne offer free cancellation for a full refund?
Yes, The Originals City, Hôtel Pont Rouge, Carcassonne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Originals City, Hôtel Pont Rouge, Carcassonne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Originals City, Hôtel Pont Rouge, Carcassonne?
Sorry, pets aren't allowed.
Is parking offered on site at The Originals City, Hôtel Pont Rouge, Carcassonne?
Yes, there's free self parking.
What are the check-in and check-out times at The Originals City, Hôtel Pont Rouge, Carcassonne?
You can check in from 4:00 PM - midnight. Check-out time is 11:30 AM. Contactless check-out is available.
What is there to do at The Originals City, Hôtel Pont Rouge, Carcassonne and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes ecotours.
What's the area around The Originals City, Hôtel Pont Rouge, Carcassonne like?
The Originals City, Hôtel Pont Rouge, Carcassonne is located on the waterfront, a short 14-minute walk from Canal du Midi and 10 minutes' walk from Saint-Jean Locks.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

We initially had problems finding it due to our Satnav but it's so well located near Carrefour and the main road to the walled city. Excellent value for money.
Kevin, 1-night family trip
Verified Expedia guest review

8/10 Very good

It had very reasonable prices
Nathan B, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice stay
It was okay. We got two rooms and one had a little kitchenette. It has security at night, you just call and they open the gate. It’s very close to shops.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good price good service
Needed a quick stop on a long trip and took this hotel as easy to find and park, plus it was well priced. It’s out of town completely so don’t expect any views of the castle. I arrived late and the host was really welcoming, was happy to make me some food which was delicious. Very friendly clean and comfortable
Tracey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy check in, spotlessly clean room, comfy bed and quick check out. What more can you ask for?
SteveY, 1-night romance trip
Verified Expedia guest review

6/10 Good

Basic hotel, good for one night
super basic hotel, a little far from village but ok for just passing by
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Good stay
There is no bar or restaurant in the hotel but there is a large shopping centre with lots of choice very close
3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review