Bring the kids when you stay at Alila Jabal Akhdar, Oman in Nizwa and they can enjoy the free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps or thalassotherapy, and international cuisine is served at Juniper Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar.
Languages
Arabic, English, Filipino, French, Hindi, Indonesian
At a glance
Hotel size
86 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note: only 4WD vehicles are allowed past the Jebel Al Akhdar check point, as per Royal Oman Police regulations.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
Barbecue grills
Private dining
Private picnics
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities
Children's menu
What to do
Fitness classes
Yoga classes
Archery
Ecotours
Mountain biking
Rock climbing
Cave exploring
Segway hire/tours
Hiking/biking trails nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Free pool cabanas
Pool loungers
Pool umbrellas
Segway hire/tours
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Picnic area
Terrace
Library
Fireplace in reception
24-hour fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Window screens
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Balcony or patio
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Spa Alila has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is open daily.
Dining
Juniper Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rose Lounge – This poolside bar serves brunch and light fare. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Alila Jabal Akhdar, Oman is listed in the 2015 Condé Nast Traveller Hot List.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: OMR 245
New Year's Eve (31 December) gala dinner per child: OMR 123 (from 5 to 12 years old)
Optional extras
Airport shuttle service is offered for an extra charge of OMR 180 per vehicle (return)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for OMR 18 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Alila Jabal
Alila Jabal Akhdar
Alila Jabal Akhdar Hotel Al Jabal Al Akhdar
Alila Jabal Akhdar Hotel Nizwa
Alila Jabal Akhdar Nizwa
Jabal Akhdar Alila
Alila Jabal Akhdar, Oman Hotel
Alila Jabal Akhdar, Oman Nizwa
Alila Jabal Akhdar, Oman Hotel Nizwa
Hotel Alila Jabal Akhdar
Alila Jabal Akhdar Hotel
Nizwa Alila Jabal Akhdar Hotel
Hotel Alila Jabal Akhdar Nizwa
Alila Jabal Akhdar Hotel Nizwa
Alila Jabal Akhdar Nizwa
Frequently asked questions
Does Alila Jabal Akhdar, Oman offer free cancellation for a full refund?
Yes, Alila Jabal Akhdar, Oman does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alila Jabal Akhdar, Oman?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Alila Jabal Akhdar, Oman?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Alila Jabal Akhdar, Oman?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Alila Jabal Akhdar, Oman?
Yes, an airport shuttle is available. The charge is OMR 180 per vehicle return.
What are the check-in and check-out times at Alila Jabal Akhdar, Oman?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Alila Jabal Akhdar, Oman and nearby?
Have fun with on-site activities such as mountain biking, archery and rock climbing. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Alila Jabal Akhdar, Oman also has an outdoor pool, a 24-hour fitness centre and a sauna, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Alila Jabal Akhdar, Oman?
Yes, Juniper Restaurant offers international cuisine, pool views and poolside dining.
Does Alila Jabal Akhdar, Oman have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Alila Jabal Akhdar, Oman have any outdoor private spaces?
Yes, every room features a balcony or patio.
Alila Jabal Akhdar, Oman Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
11 October 2024
Nikki
Nikki, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 April 2024
Alia
Alia, 4-night trip
Verified Hotels.com guest review
6/10 Good
25 November 2023
lisa li
lisa li, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 August 2023
amazing hideout place for couples
Mohammed
Mohammed, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 April 2023
Exceptional property, service and management!
Anshuman
Anshuman, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 April 2023
Wonderful place.
Diego
Diego, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 April 2023
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 March 2023
Amazing location, friendly staff, great food.
Rental bikes were v disappointing, but this is a point of detail.
Tareck
Tareck, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 December 2022
Beautiful resort but over priced for what you get.
Was a beautiful hotel with excellent service overall. Though the 2nd day the server at the restaurant kept asking us to be patient even though we waited 20 mins to get menus or acknowledged The rooms and property are beautiful but over priced. Food too was over priced and wasn’t great. For the price we paid meals should have been included and certainly should have tasted better. In addition.. our car broke down and they didn’t provide a free ride down the mountain. Again for the price we paid, feel that should have been included. I’ve stayed at gorgeous resorts before for a fraction of the cost. Activities weren’t all free either.
Hema
Hema, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2022
From the beautiful mountain views to the excellent staff, this hotel is the oerfect destination in Oman.
Robert
Robert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 October 2022
Franz
Franz, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 May 2022
Carolyn
Carolyn, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 October 2021
The standard of food is shockingly poor
tarlowchan
tarlowchan, 2-night romance trip
Verified Expedia guest review
4/10 Fair
29 September 2021
totally disappointed
The only thing we enjoyed was the views and the hospitality and manners of the original Omani front reception
Unfortunately very disappointed, so many things far away from expectation and wouldn't recommend it as a 5star hotel at all.
1. Google navigation didn't work so we got lost for almost 2 hours
2. Calls to the hotel to help guide us 3 times till we were told we need to add on a Google app to be able to follow the new navigation they sent which should have been on the email of the booking
3. Food was too expensive very ordinary basic presentation and all utensils plates/ cups/ saucers were worn out and chipped from heavy wear and tear
4. Waiters were very difficult to communicate with due very poor and heavy English
5. The room smelled mouldy and many small 🐜 ants
6. Essentials not available in the room as in any 5star resort. Though we requested 2days in a row and were promised they never reached us
7. The furniture is worn out and cracked in many places
8. No ironing board
9. Safety box in room not working
10. No near gas station so be sure to have a full tank before you start your climb towards the resort
It was a waste of good money and a weekend
should get a compensation for this stay seriously
Masarra
Masarra, 2-night trip
Verified Hotels.com guest review
4/10 Fair
30 August 2021
Disappointing
Not very great. Not many facilities. Limited restaurant and food options. Not great activities. Limited pool time.
Star gazing the best…
Hettish
Hettish, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2021
Ahmed
Ahmed, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2021
Vary relaxing stay at alila, will do it again ♥👌
Ahmed
Ahmed, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2021
Wonderful stay
There must be a door rather than curtains for the washroom entry. Secondly the bath cubical door must not be see through specially for family stay with children.
Other things were very good including service and cleanliness.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 April 2021
The ambiance of hotel refreshed us and gavels opportunity to take break from worldly tensions. Staff was super duper amazing..and since I rarely go for swimming, the pool was amazing...my one year old daughter who never enters in pools finally enjoyed the hotel pool and never wanted to come out... overall my experience with the hotel was amazing.. hopefully will visit there soon... 5 stars for the hotel, staff and everything...
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 March 2021
Wonderous Resort hidden in the mountains
Beautiful Location in the mountains with exceptional service. Recommend for a get away by yourself or as a couple.
Todd
Todd, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 February 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
14 December 2020
Too short a stay..
We enjoyed our time and soon realized that one night is no where near enough. There is so much to see and do at the Property, let alone venturing out side to the local villages.
The only negative thing I have to say is that the kids club was hardly if ever supervised, even at times kids activities were scheduled. We had to check with the front desk every time the supervisor did not show up for a scheduled activity, even then there was at least once where they never turned up.
Other than that, the stay could not have been better! The staff were great, rooms fantastic (we were even offered an upgrade but decided to stick to the room we originally booked), food nice and the views magical.
Yasser
Yasser, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2020
Perfect escape!
Amazing hotel in stunning surroundings!
Room lovely, good food, staff so helpful, spot on with covid safety regulations. Definitely worth a visit!
Ken
Ken, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2020
The hotel provides daily activities for kids and adults. Breakfast was excellent. Staff were very friendly and helpful