I had a extremely bad experience with check-in. A balcony was requested for my room, however, I was told that the $257 I paid for the room was not sufficient for a room with balcony, even though my booking stated that it does. There is no bellman after roughly 8pm. Which is discouraging because after a long flight, customs, and everything else that comes with international travel, you have to lug your bags around on unsanitized carts. My room was definitely not as expected. The bathroom is filthy and clogged, along with hairs on the floor. Front desk staff refused my request and truly had no care for my safety as a female solo traveler.
As a solo traveler, I checked in, under the impression that I would feel safe (as I do at various other hotels). Wrong! I was put into a room with a connecting door to another room and no key. This hotel feels extremely strange. They have uneven square cuts on the ceiling that gives you access to the roof and full view of other rooms through the smoke detector. Save your money, go elsewhere. Staff is unable to help with concerns due to lack of empathy and consideration. Not to mention, I was finally given another room, with only one king bed as opposed to the 2 queens that I paid for. This is an experience k could have very well lived without.
Fellow travelers and tourists of the suriname, please look elsewhere for your stay. I will only stay 2 nights here and never return again.